I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
Don & Jessica are friendly & knowledgeable.
Needed to purchase a car for my college age son - found the perfect car/price at Pine Manor on Cars.com, took it for a spin and took it home. Car was prepped and ready; detailed & inspected -
Both Jon and Adam were personable, easy going and attentive. Car was listed at a phenomenal price point, over 2 grand less than another one I was looking at from different dealership with the same trim and similar miles. Was able to check the car out right away upon arrival, and took it on a test drive right after. The buying process was impressively straight forward and totally painless; filled out the necessary paperwork and was out with my new car within 20 minutes. Can't say enough good things about my experience with Cam Automotive!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love car max I truly recommend it to anyone the service is great. Thanks to my representative Matt who went on and beyond to satisfy my needs!
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