I called and got salesperson Robert. I told him what I wanted to look at. When I got there I was pleasantly surprised the vehicle I wanted to look at was inside all shined, and waiting for me. Robert was very friendly and very knowledgeable about the vehicle I was interested in. Because if Roberts professional manner and what I feel is a great product, my wife and I purchased the pickup.
I've been to this dealership several times for both service and sales. The last time I had a chance to interact with the general manager Tim Graves. He was great! He took the time to answer all my questions. I know he's busy running the store but he made time make sure I got needed. I also like that that it was cool that all the cars are parked inside the building. That place is huge!
Jeep runs great. I really liked my mechanic rep. She was very knowledgeable about the codes and what was needed and could explain easily the problems and the solutions. The mechanic that did the work did a great job and only did what was needed for my repair. I trust their honesty and good work and will continue to use them as I get more things coming up in the future on my Jeep.
Dawn went far out of her way to help me out. I was more than impressed with her customer service as well as treating me like a human being and not like just another car sale. I didn???t feel rushed or pushed into anything I didn???t feel comfortable with. I???d recommend her anytime.
I was experiencing car troubles. I called the service department and spoke to Alyssa, she was very understanding of my situation and had me come in immediately to check the status of my car. Alyssa and the service department team were very helpful. I am very satisfied with the service department.
I took my wife's Cherokee in for scheduled maintenance and recall service. Kristen was friendly and efficient. I arrived early, expecting to have to wait until my appointment time, I was pleasantly surprised when Kristen let me know the work was done ahead of schedule. I've been impressed with the service department every time I've been there.
We were in Portland on our honeymoon when out Jeep had an issue. Our service rep Alyssa was go great through the whole process. Even though I had to drive back from out of state she was excellent with communication and friendly through this whole process. It's employees like her that make a business great.
Thank you !
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