New and Used 2020 Jeep Cherokee for Sale in Natick, MA

I have been researching buying a new or used Jeep for months. When I came to this dealership, i was lucky enough to meet with Michael Steere. He answered every single one of my extensive questions( even over the phone and at inconvenient business hours, he was patient and honest). I do not take buying a car as a minor life decision, so this was very helpful to me, and different from my experiences with other dealerships. I would recommend anyone looking for a new or used car on a budget to come here and have the comfort of knowing that you will have a rare honest salesman.

John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home

I was in the market for a new truck, and literally considered every option. I spent time at each dealership, both test-driving and comparing models/trims. After a few weeks, I had it narrowed down to the Ford F150 and the Ram 1500. With similar specs, it came down to the price and the engine. Still on the fence, my salesman (Matt) said one Saturday "give me your address". 20 minutes later, he was in my driveway, with a 5.7L Hemi roaring and ready for me to drive. 5 minutes later I was sold. 30 minutes later, after he was back in the office, we agreed on a number, and my deposit went down. In similar fashion, my schedule (3 small kids and a lot of office hours) made it difficult to get to th dealership to complete the financing paperwork. Matt again showed up at my front door, pen in hand, and we completed it all in my kitchen. It's that level of service that keeps me coming back to Lawless. This was my 3rd vehicle purchased here, and I would never recommend anyone to shop a different dealership. It is purely painless, and I am thrilled with my new truck!

After the A/C went in my Honda CR-V I decided it was time to treat myself to a new car. My daughter had recently purchased a new Jeep from Lawless and was extremely satisfied with the deal and personal attention she received there. I went online and found a Jeep I liked. A 2017 Cherokee Latitude. I went to the dealship around 9:30 AM and sought out Jared Ruiz as he was the salesman that helped my daughter. From the moment I arrived to the time the sale was finalized, I was treated with the utmost respect and courtesy. Jared is truly professional in every way. I also dealt the Finance Sales Manager, Jack Dipietro who was also very professional and walked me through the entire finance process. After the deal was finalized, Jared personally drove my new Jeep to New Hampshire to deliver it to me. All in all, Lawless Jeep exceeded my every expectation and I highly recommend them to anyone in the market for a Jeep, Chrysler, Dodge or Ram.

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.

I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I shopped. I started with the Internet sales person, which was a rather generic experience. Then I got connected with Ed Kelly in sales and was blown away! Ed is a no-nonsense kind of salesperson and it is no surprise to find out his remarkable professional career was in something very different, which is ironically probably why he is such a great salesperson. He got down to the bottom line quickly and with no "weasling" like so many salesmen. We struck a deal on the phone and I planned my trip down to seal it. At 10:30 on the night before my trip, I had a few questions regarding the transfer of registration and title to VT and sent a message to Ed, not expecting him to respond. To my surprise he jumped right on it and we traded several more messages until I was up to speed. He said the time of day was no concern. When I got to MA, a small wrinkle in the plan caused a small inconvenience for me, which was no fault of the dealership or Ed. Nonetheless, Ed was extremely apologetic and strong-armed the management into giving me a significant added discount for my ???discomfort.??? I liked the way he took control of the situation without the need to ???get approval??? for our change of plans and price point. Ed made this deal easy, fair, and honestly--fun! Oh, and he threw in a complimentary dinner at the local diner (blueberry pie a ???must???). I have purchased many new cars over the years, and I can honestly say that Ed enabled the best sales experience I have EVER had. I highly recommend connecting with Ed at Imperial if they have a car you are interested in. Be sure to ask him about his professional history and you will be glad you did!

We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at cars for several days and he was very helpful in finding the Jeep of our dream. He helped us with a detailed lesson on all the features on this loaded Grand Cherokee Overland. Ever since we have returned to Imperial Cars for all our Service. We recently purchased a set of four OEM tires and a 4-wheel alignment from Imperial and were satisfied with the price and service. The department is excellent in providing service and most important it is delivered in a timely manner. We purchased a second car for my family this year, a used 2015 Subaru Outback. I've also recommended Imperial to my son and he purchased his Jeep GC there as well. I would recommend Imperial and our salesman Mr. Joel Cohen to anyone who is looking for a car. John Parmentier, Blackstone, MA

This is the best place to buy a car. I thought my situation was completely hopeless but, they found a way to put me into a new Jeep! My sales associate, Juliana, was always communicating with me and worked tirelessly to help get the best deal for me. Everyone who works here is just amazing and I can???t thank them enough for helping me to get into my new 2018 Jeep.

Just purchased a 2016 jeep JKU black bear from jeep 24 and Corey Hines. Had a quick and easy experience from start to finish. Easiest vehicle purchase I've ever done.

Corey Hines & Jess Reed did an outstanding efficient job in getting me the Jeep. If you are looking for a new or used vehicle you really need to contact Corey Hines and go from there. Thank You Best Regards George

This is my 10th Vehicle from CJD 24. From the 1st vehicle 7 or 8 years ago when they only had 1 location they treated me like I was one of the family and not just a number. As they grew I would of thought that would of changed not so much it even got better. I special ordered this 2019 Ram about 2 months ago they followed thru with me every step of the way, always keeping me updated. I felt like I was there only customer. Chris Diaz The GM is doing an amazing job running operations there. And as soon as the vehicle arrived like all my other vehicles in the past, Sales Rep Sebastian walked me thru the final steps to make me the happiest guy in the world. If you haven't driven the new 2019 Ram 1500 you need to. And with there new automated system the closing was smooth. The other reason this is the only auto group I would buy a car from is after the sale my experience with the service dept. was also A++. I will never by another car anywhere else So if you ever want a Chrysler, Jeep, Nissan or now apparently Subaru this is your place.

I purchased a new 2014 Ram 1500 p/u in 2014 through the dealer's salesman, Gerry. I had an older 2011 Ram 1500 that I purchased from a different dealership that I was going to trade in. I tried Chrysler Jeep Dodge Ram 24 because the dealership I purchased my 2011 Ram 1500 from just didn't seem to want to work hard enough to try to get me into a new one with a trade and no money down, but keep my payments the same. Although initially, at least to me, I didn't believe it could be done (doing my own math crunching) with the price of the new 2014 Ram 1500, my trade in value, etc. However, Gerry worked hard with his sales manager and after a day or so, they actually were able to get me into the new 2014 Ram 1500 with no money down and kept my payments the same as on my prior 2011. I recently returned to Chrysler Jeep Dodge Ram 24 for some service on my 2014 Ram 1500 and had received a call from their sales dept before I went in for that service asking me to stop by the sales dept so they could look at my truck and tell me what it was worth for trade-in. Although I wasn't in the market for a new truck, I did stop by the sales dept after my vehicle was serviced. One thing led to another and after about 3 weeks of going back and forth with the same hard working salesman, Gerry, They gave me more than a fair trade in allowance and Ram was giving a fairly liberal discount on the Ram trucks. I am not driving a brand new 2017 Ram 1500 p/u with a few more options than my 2014 Ram 1500 and they were able to keep my monthly payments the same, for the same 60-month loan term as was on my 2014 Ram, and I didn't have to put anything down, other than to pay the sales tax, title and documents fees as usual. Although there were a few bumps and grinds along the way, Gerry really worked hard with his sales managers to put this deal together for me. I'd surely return to this dealership to see if Gerry can keep me in new trucks every three or four years.

I???m extremely satisfied with the experience I had at Kelly Jeep because of Yamen Dallaji, he was phenomenal! This had been my third dealership that I had visited in the same day, and it was the last because of Yamen. He was compassionate and extremely knowledgeable about the 2 model Jeeps I had been interested in. I ended up choosing the Jeep Grand Cherokee Laredo, which I am in LOVE with! Yamen is a true professional and he made the process simple and easy; which isn???t always the case when buying a new car. If you???re in the market, I would highly recommend that you go see Yamen. He made the deal very comforting; I wasn???t hassled in the slightest bit. If he stays, then I???ll be back to deal with him again and again! He answered 100% of my questions and put my mind at ease. The day that I picked my Jeep up he spent an hour with my husband and me going over every detail and aspect of the truck so that I was fully aware of how to use everything. I will certainly be referring all family/friends to Yamen and Kelly Jeep of Lynnfield, everyone we worked with was great. Thanks again!

Pablo Carvajal was a delight to work with, he struck me as honest, knowledgeable and, as a middle-aged woman walking into the lot, he was not condescending. It's refreshing to be treated with respect and to not have assumptions made about my driving experience (I learned to drive in a very rural area, which included quite the mud season). Moreover, Pablo was upfront about the financing options and there was no pressure to purchase on that day. I had scheduled the test drive with no intent of purchasing for 3-6 months. This lack of pressure is an experience I have had at other dealerships, but not with Pablo and not at Kelly Jeep. Kudos to Erin, who was a pleasure to speak to and arrange my appointment. Robert Page was patient and knowledgeable when handling the financing and likely an unsung hero of may of your customers. The result of this positive experience from point of contact to completion of sale (which included test driving a few Jeeps): I purchased the certified pre-owned 2016 Renegade Trailhawk after the test drive (love at first drive). Clearly it was a very good deal with a great dealership.

Pablo a wonderful person and excellent jeep salesman. He made finding the right jeep for me easy and painless.and fun! Owning a jeep has been my dream and Pablo helped me find the perfect one for me! I love my Jeep better than every other jeep! it's everything I wanted and more. I had been looking for awhile before I luckily ran into Pablo and everything fell into place and I drove off that day in my new firecracker red Sahara:) I haven't regretted one thing, from my trade in to financing! it was an overall positive experience. I highly recommend Pablo and Kelly Jeep 😀