Used 2020 Jeep Cherokee for Sale in New Castle, PA

We have purchased two used cars from Preston Toyota of New Castle during the past two years. Preston car sales representatives Anthony Verrone (April, 2015) and Jordan Smiley (December, 2016) were very polite and friendly. They did not rush us during the process and patiently let us test drive several different vehicles. Both Anthony and Jordan promptly and thoroughly answered all of our questions regardless of the method of communication used to convey them (in-person, telephone, and text message). The price negotiation phase of the process was brief and to the point; as close to haggle free as one can get and still retain the ability to negotiate the final price. In fact, everyone who we have encountered in our two buying experiences at Preston has been friendly, polite, and respectful. We have recommended Preston Toyota to our friends since our initial buying experience with Anthony and our recent, very favorable experience with Jordan will allow us to continue to do the same.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Love this dealership! My son bought a used car here in December and everyone we encountered there was so friendly and nice. We dealt with Nick Turco and he was so helpful and worked hard to get us the deal that we wanted. Fast forward to now, March and we just took my daughter up yesterday and she bought a 2016 corolla. Nick was great again, very attentive and understanding to what we wanted. He worked hard again to get us the deal we wanted.This dealership is awesome and I recommend anyone looking to buy a car to stop here and check them out. You won't be disappointed. Shout out to Marcella the finance manager too...she's so energetic and friendly. She explains everything to you so you have a good understanding of exactly what you're getting and paying for...warranties and such. For the record my son loves his car and has had no issues at all. My daughter loves hers as well. Thanks guys!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I am always extremely pleased with the outstanding customer service at this dealership. I needed a ride and one was provided to and from where I needed to go. without question. It's always above and beyond and it's nice for a change.

I just purchased a 2017 Jeep Patriot and am ecstatic. Bob and Ray made this the easiest buying experience I've had. They found a way to get me into the vehicle I wanted at a price I could afford. They helped work around low credit and gave me the keys (literally) to the vehicle I need. I have a long commute for work and will now have peace of mind through the winter weather. These people understand how to make the car buying experience quick, convienent and painless. They even drove to my home to pick up my trade. If you need a vehicle, go see these guys today. You won't regret it.

Great Dealership! Chris is Sales is absolutely professional and personable. Nick in Service goes above and beyond his job. Everyone from the Receptionist to the Technicians are outstanding!

I spoke to them in the process of vehicle shopping. They answered all my questions quickly and to the point. They did not hassle me repeatedly about purchasing from them. They followed up to see where I was in my process but were not pushy. I highly recommend them even though I have not bought a vehicle from them.

I didn't end up purchasing a vehicle, but this had no affect on how I was treated. They still did everything they could for me. What a great place. I know I wouldn't receive such polite service elsewhere

Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.

Professional crew that cares about me. I'm always treated with respect. They take the time to explain what is wrong and what my options are available.

Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car

Tammy in Toyota service was able to politely, quickly, and accurately work on the issue I was having the day after Christmas. As I was traveling out of town for the next week, I was forced to make other arrangements to travel and Tammy graciously allowed my car to sit at Diehl for the next week. The service was a warranty issue and it went off without a hitch. I will remember that and communicate that to folks in my life. I bought a certified Toyota for a reason and the certification lived up to the hype. Diehl has earned my business and I will be back to purchase our next vehicle in a few months.

I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.

Brytni Thomas was amazing!!!she is smart, friendly,honest and knowledgeable of all vehicles. I would most highly recommend brytni Thomas as well as carsense of cranberry to friends and family. Felt comfortable and relaxed. Great overall atmosphere and experience. Thank you!!

I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.

This is the first Jeep and the first SUV I have ever owned and I am sold!!!!! I have owned many previous makes and models, to include Chrysler and Dodge. I loved my Dodge Charger and was looking at possibly getting another when I found the Jeep Cherokee. I have been very, and pleasantly, surprised by the power and comfort. I will definitely buy another Jeep vehicle in the future.