The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
Alicia Thomas and her support staff provided an outstanding car buying experience for my wife and I. They were knowledgeable, kind, low/no pressure and fair with pricing. Alicia really brought the small town touch to a big city dealership. Thank you.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This is a real review, i have no affiliation with any employees there.
I put these guys through hell along and never did they get disrespectful with me over the 6 days leading up to me buying my Challenger Scat and Shacker 392. They gave my a great deal, and beat my banks APR when it came to sing for the loan. I will be a long term customer now.
I have just started to look for a new vehicle. My experience at Deery Brothers was wonderful. Jordan was very helpful and knowledgeable. I am looking forward to working with him when I am ready to buy.. I will definitely recommend this dealership to my friends and family.
Salesman was excellent, finance was excellent. Its hard to complain when you show up at 4:30 the car is little bit dirty and needs fuel. But they handled it all quite well. This was even on a Iowa Hawkeye football weekend! They have some very nice stuff on the lot, and the showroom too!. I loved looking over the selection of Trucks and especially the New Dodge Challengers! No High pressure gimmicks, just honest people making a living doing what they like to do!
I took the car in for an oil change. I like the no appointment service that they offer on Saturday mornings. The staff is friendly and efficient. They completed the service within a very reasonable amount of time - even tho they were quite busy. They give you a print out the inspection they did and also explained what is needed in the future. The prices are competitive and fair. The facility is clean and they have a nice lounge to use while you wait. I will definitely return for my next oil change.
Why go anywhere else? Customer Service is outstanding. The owner is friendly and sincere. Everyone should have a boss like that! The sales department is ready to help you find the right car/truck that fits your needs and price range. Andy is awesome! The office staff are courteous and prompt. Brian is very helpful! The Service Department is above and beyond. Brad and Devin wll make sure you understand what your vehicle needs and why. They are very courteous and honest ... they will inspect your car for any problems that may need attention now, or could wait for a while. They do a great job detailing also! Makes your car look like new again! I always feel welcome when I visit Deery Brothers. I feel like I am important to them whether or not I am there to make a purchase. Some dealers only know you when you are car shopping and then don't care afterwards. My husband and I have been buying vehicles from them for over 10 years and will continue to do so. Thanks for everything Deery Brothers Chrysler, Iowa City, Iowa ! ! Happy Holidays to you! Signed, A Happy Customer for good reasons...
I came to this salesman and dealer after my brother and mother had previously made deals with him and raved about his service. They were right he gave me crucial information, was very patient, let me test drive a good number of different models, and was just generally helpful.
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