November 5, 2018
When we called to inquire about a Ram truck we had seen on Vance’s website, we were very fortunate that it was Mike Byrnes who answered our call. Within four hours, Mike had answered all of our questions, put together a great deal, and called us back to make the offer, which we readily accepted. When we drove from Iowa three days later to meet Mike and finalize our purchase, we continued to be impressed with his dedication to making certain we were completely satisfied. We appreciated his friendliness, his honesty, and his persistence in settling an issue with Chrysler that would have cost us a large rebate. So thanks, Mike, for making this experience such an enjoyable and satisfying one!