This was my first time buying a car and I have to say these guys handled everything with ease. Danny handled all of the leg work and I felt like I did nothing. He got me the best rate and payment. Being a woman we always worry if we’ll be taken advantage of in the car market, you will never feel this way here!! I will continue to visit this Waverly Ohio location.
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Searching for a first car can be a fun but tedious process, the people of Herrnstein in Waverly sure helped refine and speed up that process. Thank you Mike for helping us and getting me behind the wheel of my new Malibu!
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Had a great experience with Coughlin in Chillicothe. Harley our sales girl did an excellent job to get us the best deal. Her manager, Jason worked hard also to get us the best trade in amount. Mike the Finance manager made sure he got us the best coverage we needed for our new purchase. We highly recommend this dealership and we will be back in the future. Thank you. Coughlin Chevrolet in Chillicothe!!! You all are the BEST!!
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
Jamie did an outstanding job with our purchase of our new 2018 Kia Optima. The car didn't have remote start and Jamie made all the arrangements to have the remote start installed for me. First time I ever purchased a Kia and am well pleased.
Ok if you are renting.
by Doug from Crimora, Virginia
December 12, 2018
Def go w the V6! The 4 banger only will make you made you didn’t. This one did not have all the bells and whistles so the test drive did have me feeling rather lame.
Worked with Rich Moody. Could not have have gone any smoother. Got the van I wanted at the price I wanted. Was a 3 hour round trip to Chilichothe but would do it in a heartbeat again. Rich is a great guy!
by Iwonka from Algonquin.ill
December 12, 2018
Meet all my needs...great an any wheater conditions..big..safe..perform great an rain and snow...very comfortable ..big trunk ..winter packet heated seats..mirrors and windows really help...automatic starter life saver
My boyfriend and I went to Hernnstein Auto Group with the intention of browsing through vehicles to get an idea of what I would like to buy in the future. The salesman, Jared Davies, was extremely knowledgeable and couldn’t have been more helpful when we decided that we were interested in purchasing a vehicle. We ended up leaving the dealership in a 2018 Kia Sorento! I highly recommend that anyone looking for a new vehicle speak to Jared at Herrnstein.
by Sarah76 from Chicago IL
January 8, 2019
I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.
I had a family emergency and had to leave the state. Stacy checked on me frequently, she went beyond what any salesperson would. Not sure when I can come back to Ohio but if I still purchase it will be from her. This company is fortunate to have her.
Good looking car!
by Nkaic from Blaine, MN
December 11, 2018
This is the best vehicle I own. Very nice interior. The value depreciates fast but no big deal. Very smooth driving! Awesome features in it as well. Love the heated steering wheel
This is my third vehicle I have purchased from this dealership. All employees are friendly and always willing to be help anyway they can. I would recommend my salesman Scotie.
Easy to Drive
by Sgt. B. from Peoria, AZ
January 6, 2019
The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.
They we're very helpful. I was able to find my dream car.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
Eric, Sam, Terry- all absolutely amazing!! I spent 8 years in the car business and this dealership by far surpasses all dealerships I have ever come in contact with. We will never buy a vehicle from anywhere else. They will show you what a real dealership is all about, and turn you into Lifetime customers as well. No matter how far you are from Tim Short's call them!!!!
Very good value
by msm4510 from Indian Land, SC
December 3, 2018
After driving the Jeep Cherokee was by far the best value for my money. It is solidly built, quiet, and smooth. It's just the right size, has very comfortable seats and is loaded with technology! On my first 500+ mile trip, I averaged 28.8 mpg. If you're looking for a new crossover in this segment, put this one on your short list to test drive.
Brooke was amazing. I was considering another vehicle and Brooke was the reason I selected the Hyundai over the other one. She was extremely easy to work with, no pressure and very helpful. I highly recommend her and this dealer. I live in Columbus and they really made it super easy!
So happy to have what I want
by QueenWorth from Columbus, OH
January 4, 2019
I've finally gotten a vehicle that I deserve and want. I love the ride and the braking: deer ran in front of me during my test drive. I'm a Jeep kind of girl so this is a dream come true.
Mike Sparks is a great sales rep. He was knowledgeable, helpful but not pushy. We bought our son his first car today and Mike made it all go smoothly. We will be back soon for moms new ride!
fell like it take control with road
by zoe1 from Germantown
January 2, 2019
great but would like more head room, plus not enough room between front seats, did not get tow package wish I did, and sun roof
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