Anthony from the sales staff was friendly and courteous, making the deals was easy both on price and to complete the paperwork. They also provided quick responses to fix any issue I had after delivery.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
We had been to 5 other dealers over the last 6 months. Each one said that I would have to "give up" one of the selected features...that the van I was looking for couldn't have everything I wanted. Jarred found one within 15 minutes of sitting with us....color, package, and a dvd player! He was kind and so helpful and never once made us feel pressured! We were done purchasing the van within an hour. I've been to other dealership where I've spent the whole day. The business manager was very thorough and personal. Made sure he went over everything and we were still out within an hour. I love the new van!
I would like to relate a positive experience that I had at Central Jeep on Friday Nov 23 of this year. I was looking to buy a new vehicle and Sales Rep Nathan Jolley assisted me in finding the exact vehicle that I was in the market for. Nathan was able to get me a good price and worked tirelessly on getting all the paperwork processed in a timely manner. Nathan answered all my questions with patience and knowledge and made the whole experience of purchasing a vehicle a lot smoother. Central Jeep provides a clean and pleasant atmosphere with a wide selection of vehicles on a spacious lot. If thinking about buying a vehicle I would recommend giving Central a look.
Daniel Wood was very helpful and professional. After visiting many Toyota dealerships, he made McGee Toyota a pleasant place to buy a new car .I am completely satisfied with my whole car buying process .
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
Came in for an oil change on my SRT Cherokee and left with a truck the next day. Great group in service and Tiffany was the most incredible salesperson I’ve ever dealt with. No BS, no pressure, just great customer service and knowledge. I would absolutely purchase another vehicle here.
Excellent customer service. Will definitely go bac
by Carla from Howell, MI
October 16, 2018
Excellent customer service in the service department. My Jeep had minor repairs and a complete detail. All work was done and completed in a timely manner. The detail work was excellent. Will definitely use Planet Jeep again. Thank you.
I went in with a mailer from Jeep. From the moment I arrived I was attended to. I received the best service from Richie, then from the finance person. They both were very kind and helpful. I walked in around 10:00 am and left with my new vehicle at 3:30 pm I fully recommend this dealership and Richie the salesman
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
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