The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more.
Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
I WAS GOING TO RICART FORD TO BUY MY CAR BUT CAME TO JEFF WYLER AND MEET KEVIN AND HE WAS ONE OF THE BEST AT WHAT HE DO. COMPLETE ALL AROUND GREAT GUY. RYAN SIX IS WHO HE IS. JUST ONE GREAT MAN LOVE THAT GUY, WOULDN'T HAVE CAME THERE IF IT WASN'T FOR HIM. GREAT CAR LOT. I HAVE TOLD A FEW PEOPLE THAT I KNOW THAT ARE IN THE MARKET TO COME JEFF WYLERS WAY. THANK YOU MUCH.
Wanted a smoking package. Salesman laughed thought I was kidding. But he did look into it and got me a smoking package. When it came in it needed a special tool to install. So he had service install the lighter for me at no extra charge. So I interacted with sales, finance, parts and service everyone was very nice and helpful.
Cam was helpful to me from the moment I called into the dealership by the time I was ready to step in I knew what prices to expect and which car I wanted I had an emergency where I stood careless and he let me vent and get me into the vehicle I wanted.
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
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