Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
This dealership is the real deal! Kevin was awesome! We weren't able to come to an agreement on the price of the vehicle, but it didn't change the fact that this dealership is honest, forthright and made the process easy and simple, which how car buying should be! I would highly recommend Kevin and M&L!
Buying a vehicle should not have been this easy or pleasant. Trisha was GREAT. So much fun to work with. Felt like we made a new friend with Trisha. She knew her job and we knew we did not want to look anywhere else, Felt like we got a really good deal and payments where we wanted them. Sam also made the financing part equally as painless he was thorough and quick. His personality also made this a pleasant experience. GREAT TEAM WORK.
My wife and I would highly recommend M&L to everyone! These guys truly earned our business and were very professional yet down to Earth! Our new car purchase was an exciting and enjoyable experience as should be! Steve Cheek and Brian Harvel went above and beyond their job description to help in every way with this purchase! Also a shout out to Sam the finance guy for the easy paperwork transaction. Thanks guys and we will be back!
Scott and Melissa
The best car buying experience I’ve had. Randolph was no-nonsense, not pushy, and did everything I asked. He even filled the truck’s tank- twice: Once when I took it home, again when I brought it back in for requested work. Highly recommend this dealership and especially Randolph!
Excellent dealership with AWESOME customer service...Very informed about the vehicles they have on there lot....Very friendly and nice, not pushy !!!!!!!!!!!!!!!!!.......Most salesmen are a pain in the butt and aggravate you as soon as they open there mouth !!!...LOL.....There sale force are awesome and go with the flow...They listen and go out of there way to make you comfortable..............
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
I’ve been looking for a Dodge Durango for several months and it has been years since I purchased a dealer. Dealers locally and outside of Raleigh made me feel ast though they did not want my business. We drove about 2hrs and after being shunned by yet another dealership in Kernersville, we discovered this dealership. My only regret in my two months of searching...I didn’t come here first. From speaking with Robert Via in selling the vehicle, to Gwathney Leak, Jr., making sure I had a clear understanding of the process, they took the pressure and anxiety out of buying a car. They actually made me feel like a customer...and wanted my business!! Thank you guys for a wonderful car buying ‘experience ‘!!!
Salesman Josh took his time to show us every vehicle we were interested in. He was patient and understanding as we are not very quick to make a decision. Also, the play are for the kids made our experience much easier while we shopped with a 6 & 7 year old. Go see Josh!
I got my 2010 dodge charger fb/2018. I never thought I'd buy a car off car lot. The team members are really nice and friendly. I'm thinking about going back and trading for something that will for my family and still have room
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