Used 2018 Jeep Compass for Sale in Norfolk, VA

John Keck and Tony Rutherford, the whole staff, were super nice and understanding during our recent dealings with Charles Barker Lexus NN. No questions asked and they provided a resolution to our issue that was better than we anticipated. We love our new 2018 RX350, it is one bad ride...for an SUV. Tony tell your friend "you're welcome".

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

Hard to believe that even when 90% of the city was off of work due to a potential hurricane that the dealership was open. Had an appointment for 7:00 am Friday, September 14, 2018 and everyone was there and ready to go. Sam Vanderslice, my service rep for many, many years greeted me with his usual good humor. He immediately asked about family and friends that might be in the path of the storm. Even with some of his family in potential harm out of state he maintained his caring nature for others. I don't know who the tech was that did the work. Their name is no longer on the service invoice, but I would also like to thank that person. Work was top notch.

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.

I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days. It's a true joy to feel comfortable, yet safe, and this vehicle delivers. I love the panoramic sun roof!!!!!!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!

The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.

Went to this Kia to get three recalls done on my van. Most of the people were pretty kind for the most part. The first day I went to get the recalls done, my appointment was at 9:30am and they said my vehicle would be ready by 2:30-3. Prior to them taking my vehicle, I asked since the control arms would be replaced, would I also be receiving an alignment, since at that point my alignment on my vehicle was fine. My service advisor Katie, stated yes. I never received a phone call so I called them. They said it would be a little bit longer because "he's banging with a mallet because he's having trouble taking off the part." Again I called a few hours later after not hearing anything, they stated my vehicle wasn't ready and would need to stay overnight and would be ready by 10:30am. I said okay that's fine. Next day, I again, never received a phone call and called myself around 10 and the work still was not completed. Katie stated if it wasn't done by today they would look into getting me a loaner car. Around 1, I called again and my vehicle was done. I went to pick up my vehicle. They did not tell me I would need a second appointment to install the door latches. They also never aligned it. So, I called again to schedule another appointment due to it not being aligned, and asked if I also needed to make an appointment for the door latches since no one had mentioned anything about it. They had simply said I was "good to go." Went to my next appointment two days later, dropped off the car at 12:30 they stated it would be ready in an hour and call me. I got there at 2:30 after never receiving a call, and the service technician didn't know I was behind him. When asked if he finished on the van, he stated "I haven't started on that xxxx yet." So again, I am asked to wait until 3:30 and they will call me when it's done. I again, never received a phone call and just showed up close to 4:30. The work on the door latches was completed however the main reason for the appointment (for the alignment) was not completed, but they stated my vehicle was "done and ready to go." After I left I then called to speak with a manager, my first call was ignored and they let the phone ring for almost two minutes. I called back and requested not to be transferred but to be put on directly with a supervisor or manager. The manager, Joe, stated that they are not required to do alignments on the recalls they did. When I explained it's a control arm and suspension work requires an alignment. He stated yes but the recall doesn't include an alignment and then stated he would actually like to drive the vehicle himself at a third appointment. Had I not been told after I asked on the very first day I would be getting an alignment I would have been fine, however they told me not once but FOUR times that they would be giving my vehicle an alignment and it was never done. I'm taking it back today to see if they will give the van an alignment but after all of the xxxx we've gone through I'd rather go somewhere else. Also, according to Kia customer service and the manager, the recall states they are not required to do alignments after replacing the control arms (major suspension work), this would be at the discretion of the dealer. Edit: After the service manager Joe learned about my experience he did his best to correct the situation even though I was just given incorrect information by a member of the staff. I was given an alignment and due to having to make so many appointments and the experiences he also mounted and balanced our new tires for free. During our time there, they kept us informed and made sure we were comfortable, not one but about six people asked us if we were okay or needed anything while we were there. Joe also test drove it before and after and test drove it with my husband as well. Overall, I will likely return to this dealership for any future needs.

I have always liked a the brand Jeep and for it to be able to be my first car is amazing. I am in love with it

Lots of room front and back seats. Even with my granddaughters car seats. Lots of room in the back for hauling stuff. Very smooth ride. It even has 4 years left on the warranty.

Chris (Service Rep) was very professional; knowledgeable; and very courteous with me. He did a superlative job representing your dealership. I had left another Toyota dealership after 10+ years with them because our experiences at Pearson's is simply exceptional. We bought our 2015 Camry at your business and plan to do all of our future service and car buying with you. We have been Toyota owners for > 10 years.

This car has a great radio, heated seats, comfortable seating. Cup holders in the back seat. Plenty of space my kids and I. 4wd all the time. And buttons on both sides of the steering wheel.

I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.) I also really enjoy your coffee and peanut butter crackers.

It's a nice car, but the engine jumps if you try to pick up speed. It doesn't have a passenger vanity. Don't even get me started on the size of the trunk. That is the biggest disappointment!! It's also a tight fit in the back.. I was in a bind and it was the cheapest I could afford. If you have kids, there's only room for 2. ALL vehicles should have middle seating. If u need to get up and going, then this is the car for you, but I'm disappointed and stuck with it for now.

I have bought my last 3 jeeps from Edward McIntosh. "Eddie Mac" has always been concerned about what I am looking for and puts in the extra time and effort to get it for me. He doesn???t try to push something I'm not looking for on me. He knows his product too! He doesn???t just sell jeeps, rattling off information and numbers he read in pamphlet , he owns them too (him and his wife). He is honest and upfront, tells you the positive and negative about any decisions you may be contemplating. I don???t just go to him to buy all my jeeps! If I have any problems with the jeep, service on the jeep, or anything about my jeep outside the sales relm, I go to Eddie Mac first! If there is red tape to be cut, he has the knowledge, contacts, and tools to do it! Just one story of many to drive his "customer care" attitude home... Last year I totalled my 2016 Jeep wrangler (June 29th, Thursday before the holiday weekend). I showed up to the dealership needing a new Jeep on Friday morning prior to my. Eddie was leaving at noon on vacation for 10 days or so. I had a jeep in mind but just wasn???t sure yet. Instead of rushing me to buy it then and there, he signed his dealer tags over to me for almost two weeks so that I could drive the Jeep and make sure it was what I wanted! Now, I have heard of overnight but never 2 weeks. He also helped me with the painful gap insurance claim that was purchased with the totalled vehicle. He is the "McGyver" for Sothern Chrysler Jeep- Greenbrier. Just when you think it won't happen or it's too much time and effort, Eddie will find a souluton! Darrin (Alex) Stevenson

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

I have bought three previous vehicles via Pomoco. The first way back in 2004 the Pomoco located in Hampton, and I've continuously gone back each time since. this time was no different. I know that I can always rely on them for top-notch customer service, a fair price, and an overall good experience. My Dodge Journey that I purchased in 2013 suddenly died on me and I was heart broken. However, the sales associate, Kevin Steele (whom I spoke to during a previous visit about my interest in the Jeep Grand models) came to my rescue. I immediately asked for his assistance in the help of choosing the right Jeep Grand Cherokee for my family's' needs as well as one to fit my budget. The sales experience went even better this time around because of Mr. Steele's patience and understanding in allowing me the time to carefully choose the options, color, and style of Jeep I wanted. He carefully explained the process of financing and even went as far to find a financer to handle the vehicle notes for less than the other competitors. Everyone who assisted in the process was quite helpful, and friendly. The Pomoco Chrysler Jeep Dodge Ram group always goes above and beyond to making everyone feel like family, and ensuring that customers get a fair deal on whatever service they are requesting. I literally cried tears of joy when I found out I could get the Jeep I wanted at an affordable monthly note. thank you once a again Pomoco for helping me choose another great vehicle for my family and providing the best service in Hampton Roads!

So far so good bought for my wife. Plenty of room for grand children. All wheel drive perfect for all changing weather conditions in Pa.

Colette Stevens WOW! Words cannot express how wonderful she is along with her team. She always greets you with a smile & makes sure that my vehicle is serviced on time or even ahead of schedule. She makes you feel as if you are her priority. She is very knowledgeable about my vehicle & answers all my questions. Great team player and a GREAT asset to your service department. My husband is a do it yorself kinda guy, but never once has he said no to any thing Colette has told him our car needed nor has he questioned her & that alone is would be a reason to give her 5 stars. But as you can see it's so much more. I'd give her 10 stars if I could! Thank you for hiring her. She's a keeper 😄

I like this car a lot so far. It feels roomy without being too large. There are a few tiny things that I would change on it (the rear passenger doors have handles to the side of the window instead of below, for instance) but when I see the same model from more recent years, it seems Jeep has also figured this out and changed it already. I like the upgrades this car was given (heated seats, tech package, leather seats) and I'm really excited to have this as our family car for the next decade or so. This is my first SUV so I'm not used to the higher frequency in gas purchases yet, but overall I'm really happy with it.

This is the 3rd car I purchased with Larry's help. I went to him to sell my daughter's car and purchase the 2018 Honda Accord. To make sure I got all what I came to him for he took me to Honda to make my purchase possible. As always, he went above and beyond to give me great service; he came in on his day off to complete this purchase. What I like about Larry is that he never let's you go through the buying experience alone; he's with you throughout the process to the end. Which includes making sure your car is cleaned, he helps you set up the applications in your car and the tips he gives you about your car is valuable. He makes sure you're comfortable with your car before you leave and always reminds you that he's just a phone call away for any questions or issues. He's very dedicated, professional and knowledgeable about the cars/products that Checkered Flag offers. I recommend him to anyone looking to purchase a car. You will have the best car buying experience.

Car is very slow. Doesn’t have much power at all. Seems like it would be more updated with technology being a 2017. I am having regrets on purchasing this vehicle

Mr. Steele was the very same outstanding and straight up sales professional I had the pleasure to work with 3 and ½ years ago when I bought my first RAM from him, it goes without question that when I needed an upgrade I went back to see him again. Called and told him what I was looking for, within 15 minutes I arrived and he had all the relevant info and vehicle available for test drive. The guy just knows how and what costumer service is all about. He remembered me right away, not sure if it was because I had a lot of questions and needs (witch he had the patients and knowledge to answer and deal with them all) or just because I have an easy name to remember, either way it felt like home, Ms. Cindy got me some coffee, (The Finance Lady) and myself and Kevin got in to the numbers??????.10 minutes later after appraising my trade in (Above KBB I may add) I simply give him the figures I would like to be in, he took those numbers and went on to do his magic 5 minutes later we had a deal?????? DONE SON! I will brag about this guy to any one I know needs a car truck or whatever he sales???.. He is forthright and honest. All I look for in a sales professional. Big thanks to you Kevin for an amazing deal!

And I was SUV shopping I fell in love with the jeep compass because it has lots of room but yet it’s small enough for an SUV to be manageable on the road. And it’s easy to maneuver and good on gas mileage so this would definitely be a great starter SUVs for somebody looking to get their child a reliable safe Truck

A few weeks ago we took a day trip, from the Raleigh NC area to buy a 2015 certified pre-owned Civic from Checkered Flag Honda, 197 miles away. Why? The day before, we drove a 2014 Civic at a local Carmax. We loved the car but we weren't sure about the deal we would be getting. We came home and did a 200 mile search on the internet to see what else was available. We found a 2015 at Checkered Flag that had 12,000 fewer miles, was $900 less, AND it was a certified pre-owned! We read all the great reviews and Larry Brown's name kept getting mentioned, over and over. The next day, I called as soon as the dealership opened to check to see if the car was still available before making the trip, and Larry Brown answered the phone. He said he was scheduled to be off, but come in to work a few hours. It felt like it was meant to be! I have good credit, but life circumstances have resulted in a high debt-to-income ratio, so I mentioned that I wasn't sure I would be able to get a loan. Larry took basic information from me and called back very quickly saying we could work it out. We jumped in our car and headed to Va. From start to finish we had a good experience in regards to everything that was under the Checkered Flag's staff's control. Carl Dyson greeted us as soon as we entered the showroom. We told him we were there to see Larry and he assisted by letting Larry know we were there and telling us where we could wait. Larry was genuine and accommodating through the entire process, start to finish, as was Chad Frick who spent time with us as well. We were there on an unusually busy Sunday, and a couple of customers were ahead of us waiting to work with Financial Manager Samuel Custodio even by 6:00, when the dealership closed. Larry and Chad stayed with us and maintained the best attitudes, in spite of the circumstances. We finally met with Samuel, who also still was smiling, personable and took the time to fully explain our various options in spite of it being three hours past closing by the time he was working with us. I also felt Samuel was honest about the various service/maintenance options available to us and which ones would be most suited to us/our needs. In summary, the "Fast" part was not so applicable for us but, again, this was outside of the staff's control. The "Simple" and "Smart" definitely applied! I am a single woman who was buying this car with my teen aged daughter. I never felt like I was being misled or taken advantage of during any part of the process, start to finish. I would definitely recommend this dealership based on their better value and customer service. I would not hesitate to make another 3 hour road trip to buy another Honda from Checkered Flag!

The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.

I hate wasting my time so it was refreshing to find a salesman in,Sim Diggs Jr, that didn’t do that. Honest with Intergrity and a great sense of humor. What more could one want in a salesperson

This car met all my needs! I fit so well in it I’m very happy and satisfied with my new vehicle! Eli helped me find this car and put me in it in such a timely manner

I own a 2002 Dodge Dakota that I bought from a used car dealer on Little Creek Road 3 years ago. A little rough, but far better than the ones that come from the northern states where winter salt / chemical treatments just eat up a vehicle. Got a used car inspection first at Greenbrier Dodge before making my decision, which didn't scare me off. Bought it and for several months no problems. But I had some random issues that started showing up that I nor a few other service centers could isolate. Turned out to be a slight head gasket leak that took well over 500 miles for a misfire to appear and any coolant loss to be measurable. But the truck always ran fine and those symptoms were so rare and random. 3 out of 4 shops could find nothing wrong and the one that got it right had initially found nothing wrong, so I was chasing my tail for over a year trying to figure it out. But that one shop got a hit on a block test the second time they did the test several months later. The truck never failed a pressure test, but I finally decided to get a head job done anyway. The shop I chose also found nothing wrong, too, but they kept the pressure test hooked up for an extended period of time just to be sure and eventually it did lose pressure. Got that shop to do a head job that solved the misfires and coolant issue, but it introduced another problem they couldn't figure out (told it might need to just be "driven out"). Eventually took it to Greenbrier Dodge who figured it out right away. The complete fix was a little pricey because they will use MOPAR parts and not the less expensive aftermarket ones, and convinced me to go with a full replacement of all tappets/lifters and rocker arms because it wasn't done during the head job for some reason. So the problem was fixed, truck runs great, and the work is warrantied. But I had to take it back to Greenbrier twice for a couple of small oil leaks that didn't exist before. I was dealing with a service rep named Ari, and he took car of me. When I got the original estimate for the work, he told me about a service coupon to get from their website for 10% off. When I took it back for the leaks, both times he got me in first on the day of my choice, and each leak was fixed for no charge under the warranty. There was no haggling - each instance they just fixed it right away. Ari is a young guy, but I'm sure he's a car guy, too, and not just a service rep trying to hold down a job. He's pretty busy, but always has a great attitude. So I'm grateful they found the problem, wish it cost less, and very grateful they took care of the leaks as quick as they did. Ari's great attitude and the overall service I received - not to mention how well the truck runs now - makes the expense worth it. Finally have peace of mind thanks to Ari and the techs at Greenbrier Dodge. Greenbrier Dodge might not be my first choice for all service, but I would never rule them out.... especially for the tough problems like I had.

This compact SUV is sporty yet practical. Love the design and features that came with it. Drives great in snow and is very comfortable. Love the navigation system, back up camera and the remote start!