William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
I overall like my Jeep Compass. I went from a car to this vehicle. I am a bit disappointed in the layout of storage areas and tightness of cup holders. Only one place to plug in charging devices. I went from 2011 Sonata and feel like I lost some of the space, digital technology was better. I would think that in 2016 I would have better technology.
Hertz was my first stop of the day for car shopping. I had checked their website and saw a great selection of cars. My salesman was Chuck, who did an outstanding job as we test drove multiple vehicles before I found the one. From there it was easy, chuck kept me informed throughout the day on the status of the vehicle and when it would be ready to be picked up. I would recommend buying your car from chuck at hertz.
Very reliable car
by Lyte42 from Lancaster California
December 22, 2018
This vehicle very comfy, small an cute for a jeep. Been that I just got it, still trying to flex its muscles, but overall its a beautiful running car.
From start to finish, Jeanine was professional, attentive and the definition of PERFECT customer service. She is a star! Ed, the finance manager was patient in answering any of my questions and very informative. I've purchased a number of cars in my lifetime and this, by far, was the best car-buying experience I have ever had.
First SUV I’ve owned
by Bryantcar from Oklahoma City, Ok
November 29, 2018
I have owned my Jeep Compass for 4 days and so far I ave enjoyed the space, the smooth drive it offers. I especially like the big dials for the radio vplume controls.
Jeanine Diehl is wonderful! She made our first car buying experience so seamless that we went back to her for our second. She is extremely knowledgeable and only wants what is best for the customer. We would go to her again!
by Shanna Jeep owner from Middletown De
November 15, 2018
Well I had to drive it home in the dark and today it’s a mixture of snow sleet and rain , so I’m excited to be able to enjoy it when the weather clears up
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
This car is an excellent value compared to others the same size and features. Does not have all the fancy gadgets and touchscreens, but those are more things to go wrong. Gas mileage is fair. CVT automatic takes some time to get used to, but likeable.
My rating is based on Craig???s work. He answered all my questions. He walked through the lot and looked at every truck with me until I found the one I wanted.
Electrical Problems from the First 20 Miles
by KellyY from Jasper, TX
January 8, 2019
The Jeep is beautiful, & gets great gas mileage, but it has major electric problems. It doesn’t crank a lot of the time. I just have to sit there from 5-15 minutes pressing the button trying to get it to turn on. The screen messes up a lot. Also, it’s not an AWD, but it literally got stuck sitting in my yard.
I am so disappointed & unhappy. I have an appointment scheduled with the dealership to get it looked at, but I really just want to give it back. I’m not happy.
I have had my 2006 Toyota Avalon serviced at AutoNation of Fort Myers for since 2006. I have always been treated fairly and quality of work is excellent. I am always made to feel I am a valued customer and many times AutoNation has gone the extra mile to assure my customer satisfaction. It has been a pleasure doing business with them.
by Greg from Hagerstown, Maryland
October 30, 2018
Amazing car very comfortable. Love the leather interior and the color and look of it. SUV has everything I was looking for heated seats sun roof fog lights Bluetooth setup.
We purchased a 2017 Fiat 124 Spyder Abarth from Zach Hayes. Zach was knowledgeable and after hearing what we were looking for and appraising our trade, came back within 10 minutes with their best deal. We GREATLY appreciated not having to go back and forth playing the game. (In the past year, we also purchased a Chevy Colorado from another dealership and was there for 3.5 hours (it took an hour just in the negotiating part.)
Everyone from start to finish was great to work with. We were in and out in less than 2 hours - it all went so smoothly. We would highly recommend Galeana Fiat and Zach Hayes.
I LOVE my jeep
by JenJen from Depew, NY
January 12, 2019
My jeep is wonderful. It is not a small tiny car but it is not a large SUV either. It is just the right size. Small enough to be easily driven everywhere and big enough to cart all kinds of stuff everywhere. The only thing I dont like is that it is black. When I bought it I did not realize every flaw shows up on a black car. My fault and not the fault of my jeep.
I have bought and traded a lot of vehicles in my time,and have always hated the experience of dealing with car salesmen,until now. Joe Jessie was the best,most professional,patient,salesman I have ever dealt with. He even called and took care of my insurance,I have never had that done before,AWESOME experience has changed my mind on bad rap that car salesmen get. Mitch in financing was just as awesome.
by Jeep from California
October 17, 2018
tiene velocidad y fuerza Me parece un veh�culo que cuesta mucho dinero xq no es confortable es sencillo y consume gasolina Y es l dise�o necesita ser remodelado
Asked this dealer a question about a specific vehicle via email through Cars.com. Instead of providing the answer to my question, I have received two sales solicitations, but no answer.
Easy to drive !
by Cole from Fullerton, CA
October 7, 2018
I think the Jeep Compass is a great buy. Perfect size for a small SUV and overall great style. It picks up fast and drives and handles well. Nice interior and for the price is unbeatable.
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