My daughter and I stopped in to look at another car and the Passat caught our eye. Very nice selection of vehicles. Kevin and the staff did an excellent job of taking care of us. I would definitely recommend and will most likely purchase from them in the future.
Frank DiIanni help me find the perfect car for me at a price I can afford. I had been shopping for months to try to get a car I liked and could actually afford. Frank worked with me for a few weeks to get exactly what I needed!
The gang at Boardman Subaru, especially John and Joe were excellent. They greeted us cordially, answered every question accurately and after the purchase John sat in the car with us patiently explaining the nuances of the technology until we were all satisfied that we understood.
Kevin was extremely helpful, courteous, respectful, and responsive to my needs and requests. He did not pressure me in any way. He was wonderful to work with, and I really appreciate all his help in my acquisition of a new (used) vehicle.
used car dealers are scary. i hate dealing with them. but this was nice. they didn't lie to me and tell me the car "would last." they showed me service records for what they inspected and helped me buy a car that i was really, really happy with. would definitely return or recommend. Anthony and Jimmy were great. thank guys!
Although we live in Columbus, we only buy cars from Joe Sember at Cole Valley in Warren, Ohio. This is my third experience working with Joe, and I cannot give a higher review. Joe is dedicated to serving the customer, and it is amazing how easy Joe makes the car buying experience. His knowledge is only exceeded by his commitment to customer service, and, in all, he is prompt, efficient, honest. On our recent purchase, Joe drove more than halfway to Columbus to deliver the vehicle to us -- Joe delivers an easy, positive experience to the onerous task of buying a car. If you want to simplify the car buying experience, give Joe a call.
Poor follow up. No return calls. Promised repairs.
by Cindy/Randy from Weirton WV
June 6, 2018
Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps.
We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls.
This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.
Comfortable and friendly atmosphere to find exactly what I was looking for. We???ve been buying from this dealership for years and they are always a pleasure to work with. Never any pressure to buy. Sarge is our go-to guy!
It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
There is never enough that can be said about how good of Chance is at his job, he made it easy for me to decide what I would be happy with. He is such a social person I felt really comfortable with him helping me and glad he was the one who helped me out.
I came into the dealership after a car accident and was completely distraught after losing my little 2011 Honda Civic. Dan made the experience of buying a new car after that trauma as smooth and stress free as possible. He worked with my during a time where I probably wasn???t the best customer to deal with but he stayed patient and even kept a refreshing sense of humor. Wouldn???t have wanted anyone else to help me.
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