I am what I would call a "new adult". I recently started my first professional job after graduating with my Masters degree in May. My fiance and I both have great jobs, we have a beautiful home together, and we are trying to get on our feet. Our budget is obviously tight since we just started out, I just graduated two extra years of school, and are planning a wedding. However, I needed a new car fairly quickly because the once I had since high school was giving out slowly but surely. My fiance and I sought out a few dealers, but they all said the same thing. Because I didn't have established credit yet, nowhere was willing to give me a loan at a price that was reasonable for us to afford. Sure I could have settled for a different type of car, but my heart was set on a Cherokee Trailhawk. I took a chance with All Star Dodge and they were willing to take a chance on me. Will was very knowledgeable about people in situations like mine, and he was willing to help me find a way to get in the car I really wanted. Between him being nothing but truthful and upfront the entire time, to Ken fighting to find a bank that would offer me a decent loan, All Star truly went above and beyond to help me find my dream car when other dealerships wouldn't. All Star isn't afraid to stay 30 minutes past when they close in order to crunch the numbers. They don't take "no" for an answer like most dealerships. Time after time other places told me no bank would give me a loan for the percent I wanted, yet All Star found a way to make it work. This place is the real deal, no gimmicks, who will go out of their way to help you find your dream car. I couldn't be more appreciative to Will!!
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
My JEEP Journey
by DebbienKurt from DealerRater.com
November 6, 2018
4.4 (667 reviews)
OSIYO- Means hello in the Cherokee language. I am so excited to be a proud owner of a 4X4, 2015 Jeep Cherokee! My journey started on July 4, 2015. My 22 year ols son was looking for his first car and Thanks to your great salesman "Tex" not only did he get the car that he wanted he also got a Full time job! Then I had thinking about trading off my 2010 Grand Caravan and once again there was "Tex" to our rescue! He found exactly what I was looking for! He explained everything that the Jeep featured and was very professional and informative about the product.. He was very easy to work with. But it doesn't stop there. My sister seen my Jeep and she had been looking to trade off her car that she only had for a year and there was your salesman "Tex" once again helping my sister find her perfect Jeep Cherokee! So needless to say all 3 of us will be sending business your way because of you employing a great salesman like "Tex". I started this letter with a Cherokee word and I will finish it with a Cherokee word, WADO, means Thank You! Sincerley, Sandra Henderson
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
This is where we go to visit with Tex while buying a car.
by kjames01 from DealerRater.com
November 6, 2018
4.4 (667 reviews)
It's that simple. We're interested in a car, or we need service (oil change, etc) on one of our vehicles, we head to Napleton's Mid Rivers CDJR, we find Gary "Tex" Clark and go from there. We're welcomed with open arms, like he's been waiting for us to come through the door. Everything is always straight forward so you know where you're at in the process & what's going on. I get so comfortable there that I almost forget that it's a dealership I'm in! When friends, family or even coworkers state they're looking to buy a car, new or used, I always suggest they head to this dealership & ask for Gary "Tex" because he will give them the best possible service they will find anywhere. So far, my husband & myself have purchased 3 brand new & 2 used vehicles from him. We take our vehicles here to be serviced as well. He'll always be the first person I go to when looking to purchase a car or just to say, "Hey" to when there getting service done. You won't be disappointed.
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
Dealing with the right people makes all the difference!
by whiterambox from DealerRater.com
November 5, 2018
4.4 (667 reviews)
So I bought my new truck On 3/2/16 but my experience with this dealership began about a week earlier. My wife and I stopped in to take a look at some trucks as we were interested in taking advantage of the 0% financing. To be honest, I was treated with disrespect by two individuals that worked there and made up my mind I would never buy anything from there. I was called later in the week by a third party survey company and was completely honest in saying I was not happy and why. Another day passed and I received another call, this time from the manager there named James Dean. When James called he was clearly concerned that I was displeased and made the statement "allow me to make it right". So from that moment on James and his staff was on a mission, to find me the truck I wanted at the best price possible. I arrived the next day to be greeted by a man everyone called Tex but I call the man my friend. Tex was a drastic change from the first salesman I dealt with and I cant say enough about this mans character. I've bought plenty of new cars throughout the years but Id be hard pressed to buy another one unless he was my guy facilitating the deal. So to Mr. Dean I would like to say thank you for being a man of your word and making it right and teaming me up with Tex. To sum it up, yes I would buy another vehicle but I know exactly who I would deal with from the start...Gary "Tex" Clark.........Thanks brother....
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
Great Service, Fantastic Facilities
by Beth from St. Peters, MO
November 5, 2018
4.4 (667 reviews)
I just wanted to send a quick note to let you know how much I appreciate the service I received today. The check engine light came on in my 2014 Jeep Cherokee yesterday and the dealer that I purchased it from couldn't fit me in until next Monday. I was so happy that you guys were able to get me in. Thank you!!
I would especially like to thank Kay Richardson! She was amazing. She came back to the customer lounge several times to keep me updated on progress and was so warm and friendly. I wish everyone I came across in customer service positions were as professional and as kind as Kay was today. She really represents your dealership well!
I had such a great experience that I would definitely recommend you guys and will very likely come back myself! Thanks again!
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
Great Experience at Mid Rivers Napleton's Jeep.
by jeepgal from DealerRater.com
November 5, 2018
4.4 (667 reviews)
Just bought a 2015 Jeep Grand Cherokee. Had a wonderful experience at this dealership. Nat Wasson was my salesman and provided excellent service and there was no pressure to buy. Answered all my questions (and I had a lot) and wanted to make sure that I was comfortable with my new Jeep Grand Cherokee. Would recommend this dealership. Also had excellent service with the financial aspect of the visit.-- Richard Difeo make the finance experience less stressful.
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
TEX is the bEST!!!
by Ralph Caldwell from DealerRater.com
November 6, 2018
4.4 (667 reviews)
Tex helped me purchase a 2017 PACIFICA, that was an even better model than I thought I could afford. He worked hard with me to help me stay within my "fixed" income and purchase an even better model than thought I would be able to afford! His impressive knowledge of the vehicle was so helpful in explaining the new technology that is the "DASHBOARD" WOW, It's like a woman, beautiful and complicated! I have no doubt that you won't find a better salesperson ANYWHERE! You will be pleased! TEX IS THE BEST!!
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
Absolutely wonderful experience
by Keisha from DealerRater.com
December 3, 2018
4.4 (667 reviews)
Everyone on the sales floor was so nice and helpful. I didn't feel in anyway hassled or pushed into a purchase. They made me feel like they genuinely cared about trying to provide me with the best deal. I purchase my first vehicle here back in 2011 right after my 2nd deployment and loved all of the service then and they proved yet again that they are my favorite Missouri dealership! I will for sure be back again in the future.
Napleton's Mid Rivers Chrysler Jeep Dodge Maserati Review
Top notch salesman!
by Partyof6 from DealerRater.com
November 5, 2018
4.4 (667 reviews)
We went car shopping with four young children. Sounds awful, doesn't it? Tex was personable and very accommodating with the kids. He turned on cartoons, got them popcorn, suckers, etc. He took the time to answer their urgent questions about the minivans reclining seats and DVD player. When talking numbers, he had each child sign his/her name for a seal of approval (even the toddler scribbled). We told Tex our final offer and he respected the number and got the deal done. He was knowledgeable, professional, and truly seemed to care about getting us the best deal possible. For us, in the past buying a car is a dreaded experience. However, this time it was actually pleasant... Even with four kids there for four hours. Tex went above and beyond to help us purchase our new Grand Caravan SE Plus!
Brandan, Thank You for ensuring that my buying experience was exactly what I needed and demanded! I told you why I was there (Purchase a 2nd Vehicle), what I wanted (this was clear from our call before I came in), and quickly closing out the deal (I was with my son and WOULD NOT be sitting around for several hours and impacting my day with him) was my highest priority! Unlike a lot of sales people who ONLY hear what they want, and say what they think you want to hear, you we much the opposite! Your focus from the word go, was to ensure that my requirements were met. I can't tell you how much weight that carries in doing future business with you and/or sending referrals your way! Thank You again for making what can be an awful experience a Home Run! I Appreciate You! Scott, You didn't miss a beat in the handoff with Brandan! You were so focused on getting me out of there quickly that when you "ran to get something", you Ran! That fires me up! I was also very impressed that you cared enough to dig in and understand the specifics of my deal, and my plans in the next 30-60 days.... Then you provided invaluable guidance, and for that I Thank You! You made for the perfect closer to the deal, and I can???t thank you enough! Well Done Dean Team of Brentwood, You???re Doing it Right and Hiring the Perfect People to Help You Keep Doing It!!!! Brian M. April 15th 2017
David Tranchilla was excellent! He really worked hard to get me in the car I wanted, but unfortunately was not able to match the price of another dealership. However, I would not hesitate to contact them again for any future vehicle purchase.
Mike Riley is one in a million! Not only does he care about our Jeep and Ram truck, but personally about making sure the vehicle is serviced to our expectations. Mike Riley and Tim Hard are the reasons we return to this dealership time and time again!
very friendly folks, called ahead and explained my tire issue, they had a new one ready when I came it at 8 am, and they checked on my recall notice issue at the same time - perfect!
Great Deal, Great Competence. I love my Go Mango Charger R/T, with the blacked out windows, roof spoiler, 19” wheels, and then that sound of the rumble of power!
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