Used 2020 Jeep Gladiator for Sale in Bridgeton, MO

Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Matt Vallee was very knowledgeable, courteous, and efficient. He didn't seem to mind some of the dumb questions I had. We drove several cars around the lot before making a final selection. The whole process went smoothly. Matt was kind enough to help me clean out my trade in since I wasn't really prepared to turn it in. Mike in financing was also very knowledgeable and courteous. However, he had to apologize several times for the length of time it took to get the financing completed. My FICA score was 850. I don't know why the financing took so long. I arrived at the dealer about 3:00 PM and had my car selected and priced by 4:00 PM or so. I didn't get to leave until almost 7:00 PM. Three hours for financing seems way too long. Something needs to be done about the time it took for financing. I am enjoying my new 2018 Chevy Cruze in what I describe as Cardinal Red! I learn new things about it every day!

Purchased a 2018 Cruze in June of this year and worked with Donnie. I had a great experience and loved my Cruze, that is until a very large buck totaled it last month! Jen at Jim Butler set me up with Donnie again and I was able to, as my granddaughter called it, upgrade to a 2019 Equinox. Stacy in financing got me the payment price I needed to get me into my dream vehicle! Thank you to everyone I worked with!

Jeff did a fantastic job. I loved that he didn't in any way try to pressure me into the sale. Definitely one of the best car buying experiences I've ever had.

My 2016 sonic was repaired under warranty for no AC

Bob Brockland does an excellent job on oil changes and tire rotations. Only takes about an hour and I appreciate the diagnostics on remaining tire and brake life.

Best new vehicle purchase ever! Fast, courteous and professional! I will never go anywhere else!

I've been coming to this dealership for many years. The service department has always been very nice to deal with. They look out for the best interest of my vehicle and never try to sell me something that is not needed and I appreciate that

This is late, I apologize, but last summer I was looking to trade my 2013 Volt in on a 2017 Volt with ACC, Jack Schmitt had one optioned exactly as I would have. I walked into the showroom and was met by Tim Schuhardt and John Weilmusnster. Told them what I wanted, within 15 minutes they had inspected my trade and offered me a very fair and acceptable offer. 3 hours later my wife and I drove off in our new 2017 Volt. We couldn't have had a more pleasant buying experience. Now in all honesty I have purchased over 20 vehicles from Jack Schmitt since 1989 and love their service department. I can say it's like being family when I visit the dealership. Kathy, Chad, Tim, John W, John R and Mike are all friends and make buying a pleasant experience. But I must say with the new Chevy's I'm only visiting the service dept for oil changes. Highly recommended.

Everyone is totally professional, friendly and simply a joy to do business with! We won't take our vehicles anywhere else!

Had a wonderful experience, when i thought it was going to be very stressful. Robin Ratajczyk was great! Everyone was helpful and friendly. Would definitely buy from them again!