Used 2014 Jeep Grand Cherokee for Sale in Phoenix, AZ

So my wife and I decided our 18-year old BMW wagon was ready to be passed down and we had to replace it. Then our Small SUV broke down and we had to look at another car at the same time. We were looking to buy/lease two new cars. We were hoping for a BOGO, but couldn't find one. A friend recommended we speak with Craig Rusin. We went to BMW because our prior experience was 18-years great. When I arrived I asked for Craig and, lo and behold, I was talking with him. I explained I wanted to replace my SUV and possibly my wagon. He asked a few questions and we agreed to look at the X5 and the X3. Within 10 minutes we were in a parking lot test driving the X3. Craig's product knowledge made me feel like I was at The Phoenix Car Show which I attend each November. He explained the "Hold" feature and the benefit in traffic. Craig sat in the back seat and asked if he looked cramped. When I said "No," he replied, "and I am six-four!" I test drove the car on roads I drive every day so I could compare with my current cars. He sat quietly while I assessed the cabin's sounds and road noise (Virtually NONE). Craig had tremendous knowledge of the specifications (recommended tire pressure, the difference between SPORT mode and ECO-Pro mode gear ratios, and back seat size compared to the competition) and he never mentioned "Cup Holder" once - Thank you. He also was able to describe the various packages and told me if I built my car online he would find it or help with the ordering process. I said I needed to have my wife see the car and drive, so Craig told me his schedule and did not rush me to pick her up. He knew I was in the market and he did not rush my family's car buying process! I told him I was aware it was the end of the month and I was aware of the special deals that may expire and he never brought it up again as a reason to buy now. After my wife's test drive (both the X3 and X5) we selected a different X3 configuration and closed the deal with a different package and features at 9:55 PM. Seriously, 31-minutes later; I checked the clock (10:26 PM) as I drove the new X3 off the lot. We're loving our new X3 and highly recommend Craig Rusin and the whole Chapman BMW On Camelback team. Two days later, Caleb Spurlin (BMW Genius) walked me through how to actually use the X3. Two weeks later he emailed me and invited me to come in and clear up any questions or learn some tips and tricks. We liked our experience with Craig and his team so much we did it again the next day. Stay tuned...

Great car for the money perfect space lots of gadgets Love the V8 Limited would be my pic. Hopefully one day I could get another Jeep

I had an excellent Service Advisor, Taras, and he took great care of me, with some specific preferences I had. When I called very early in the morning for the appointment, I requested that day, and they were able to get me in the same day. The mechanics don't seem to get mentioned on here very much, so thank you to the great technician too! The waiting area is also nice, service waiting area and customer waiting area, with TV, Keurig machine, many various options on the flavors, bottled water, and danish/muffin assortment. While there, I also visited the accessories store, and purchased a BMW mouse pad. It's very nice, thin, special backing that prevents it from sliding, and has a photo on it of the new i8 sports car. The gentlemen who helped me in the parts/accessories store was very nice and professional, and answered questions for me on other things that I was looking at. My husband and I also got the chance to say hello to Alan and Elliott, who are also the best you'll find in the business, and Bob, our salesperson was not in yet, but he is awesome too! I love this dealership! --------------- Additional Note ------------- ***** Does anyone know why the oil they used was not the exact one recommended in the warranty and service manuals? The parts number for the oil was different, and the manual was pretty specific about this, per Page 7 of the PDF Service Manual as follows: "... vehicles are factory-filled with BMW High Performance Synthetic oils.We recommend BMW High Performance 5W-30 Synthetic Oil (BMW part number 07 51 0 017 866) for regular scheduled engine oil changes." I tried to find a logical explanation on the internet, and it seemed others had discussed this as well in the BMW forum.

This vehicle is perfect for me..it’s right in my character...handles great,looks amazing,fuel efficiency is not too bad..I’m thinking about buying another...the thing that sold me was driving in the snow..

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,

Drives great. EXCELLENT acceleration and very stabe handling. Steering is tight preventing oversteer. There are too many gadgets on the steering wheel making accidental paddle shift or radio change or phone call almost impossible to prevent. Be prepared to deal with a oil pressure sensor problem. Otherwise all asoects of interior and exterior are exactly as advertised. I love the Jeep grand cherokee.

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

So here is the deal. I don't normally write reviews that are very good for car dealerships. I was looking for a second vehicle as I have recently started school and my wife works full time. I was looking through the Craigslist, offerup and so forth looking for something used that I could fit comfortably in. I ended up finding a Nissan pathfinder on their craigslist ad, and then followed it to their website. The pictures were representative of the vehicle I was looking at. I didn't want to go but discussed it with my wife and we ended up going on 2.11.17. During our visit we met with Jerry, he was nice, professional and greeted us not like a normal car salesman, but just like a normal person. I do not like feeling like a fish in a shark tank. Jerry was professional, but laid back. We were going to do a deal on the pathfinder and then I saw something inside their show room that caught my eye.I went to look at the Xtera that was out there, and saw it wasn't for sale. Next to it was a Rogue and I was curious "Would a big guy like me fit comfortably into this?" So I said hell with it and got in, it fit nice and I decided in the middle of poor Jerry after putting up with my crap for the last hour, The manager came in and told him I wanted to change to the rogue. He didn't complain, he didn't make me feel bad about changing the deal at all, in fact he was very nice about it. Given the treatment at this dealership I would recommend them especially if you are looking for something used. The miles are a bit high, but the price is right, the treatment is good and the time spent with the customers is good. It is a lot better than what I can say for even some of the new car dealerships I have dealt with in recent history.

This car now has 106,000 miles, still going strong, burns and leaks no oil, everything works, looks excellent, for $18,000.00. All things considered a very sharp ride and an excellent deal. Who can complain.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car meet all my needs. Perfect for a family not too small or too big. Got it perfect on time since i just sign up to be my kids kindergarten soccer coach. It will fit all my equipment.

I've brought our cars here for years. This week, my car required a simple 45,000 mile service, but at the same time, my daughter who just moved to Cincinnati had to have her car serviced. Zach did what he always does. Very friendly. Breaks explanations down simply. My daughter called me after her service experience in Cincy and told me that Zach is something else that she misses about Arizona. She said that she didn't know what needed to be done, so she called Zach before taking her car in, and said that Zach took the time to answer her questions. It's always an easy experience for my family... and I value that! Thanks Zach.

I’m in love with the car! You can barely feel you’re driving because of how soft it is! Perfect for a roadtrip! I would recommend the car

At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.

This is my 4th Jeep, good all around SUV. For commuting or on the beach. My last 2 where well over 200 hundred thousand miles before I gave them up.

Amazing service! I have bought many cars in my time however I will continue to be a repeat customer with Chapman Chevy! I just finished my 3rd car purchase with them in the last 2 years. I bought a Malibu in 2014 and 2 cars this month (1 new Malibu and a used car for my son). I HIGHLY recommend requesting Danny Ortiz! This last purchase I had some things I needed to have done with my car. Not only was the purchase super quick and easy, Danny was there every step of the way for the next 3 weeks to make sure I was 100% satisfied. He went above and beyond what he needed to do. I have had so many sales reps in the past that lie and do not care. When the sale is done they are done. You will NOT get this service at Chapman. They will continue to help you plus the service department is top notch as well! If you are in the time of considering a purchase on a new or used vehicle I would give them a call and ask for Danny Ortiz (at least to feel him out). I just want you to have an amazing experience like I did! There is nothing in this for me and I don???t often write reviews like this however I know this can be a stressful time, especially if you do not have experienced people that care! I just want everyone to have a smooth easy experience like I did. Not to mention all the money I saved and the extremely low interest rate! Best of luck, Rebekkah

I think this car is a great SUV. It is reliable, fast, fuel efficient, stylish with plenty of room. I would definitely buy this car again!

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

JEEP there is only one and all other SUV,S are pretenders trying to keep up with the JEEP was the first ever utility vehicle. And nearly 100 years later still the only one that every one else trys to unsuccessfully copy.

In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!

It’s a great car I bought. I’m liking the model and body shape of the car. I’m going to be adding more onto the car.

Very reliable Pepe Roomy with tons of toys and gadgets to play with can't wait to take it off road would highly recommend any buddy that likes off-roading

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

THIS CAR EXCEEDED ALL MY EXPECTATIONS. I PREVIOUSLY OWNER MORE LUXURY BRANDS (IE LEXUS, INFINITI, LINCOLN AND CADILLAC) AND THIS VEHICLE EQUAL TO OR BEAT THEM ALL PLUS IT WAS A GOOD VALUE FOR THE DOLLAR.

From the moment I walked into the offices, I knew this place was different. Drew was very easy-going as a sales person… he answered all of my questions with professionalism but at the same time was very laid-back.He took me on a test drive of the car I purchased and the entire time he was knowledgeable and helpful but never pushy. Once I decided on the car, Drew handled all of the paperwork and the financing expertly. The entire process took less than 1 1/2 hours. I highly recommend air park motors to anyone and everyone. This is what buying a car should be like !!

I test drive serveral cars before purchasing my jeep. The four runner drives terrible. The jeep drives so smooth and the entertainment is definitely better too!

Took my 2015 Explorer in to Auto Nation Ford-Scottsdale, Arizona yesterday for help in checking damage from a trash can that struck front on freeway. Service Advisor Tom Goodfellow was exceptional to deal with. They took great care of me, found a couple of things that needed to be addressed and had me back on the road in an unbelievable short time.

I searched extensively for a Jeep Grand Cherokee Limited with low miles. Found a great deal on a very clean certified 2014 model with less than 28k miles. It's been a dream car to own. I would definitely get another one.

Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!

It's safe, comfortable, reliable, great in the winter and great in the summer. I would keep mine forever if it were a tad bigger for fitting carseats.

Mahalo, Mahalo, Mahalo Amy Lorraine and everyone else involved in helping us with a beautiful GMC Acadia Denali! I have to say that this location was our first choice for a few weeks. A few months ago I had accidentally filled out one of those apps to do a comparison from Hawaii dealerships and Arizona dealership pricing I hit the submit button and biggest mistake ever.... My phone started blowing up with texts/voicemessages and emails, some even tried calling my number with a different area code number it was beyond irritation and then one day I saw a email from this business manager her name was Natalia Likhatcheva and her email just stood out from everyone else's, wasn't there to put pressure or sell me anything, it was just simple email letting me know when I'm ready she'll be there to help in whatever my needs we're at that time. Today, we decided to go car shopping and our first stop was here to see if Natalia was there but, ended up meeting Ms. Amy! She's a very young, vibrant, lots of energy, super nice, funny, and awesome! We were first looking at the Yukons but, gosh those were too expensive and too big but, super nice car! We ended up getting a fully loaded GMC Denali SUV and for a good price, of course I would of liked it lower but, that's ok!! Asking for more than what I wanted it's super nice! We love it and like I mentioned before everyone that we met there are fabulous and I'm so happy it all just started from an email and glad we took the drive to Peoria and met Amy/everyone else. Mahalo for making our day trip fun, exciting, happy, and exhausting... You guys sooo great and to the peeps that cleaned up the car, washed it, and even dressed the tires for me to take the car home Much Aloha to all your hard work and filling up my gas tank, you guys rock!!! Can't wait to continue to work with you all in the future

I traded an F-150 for this Jeep and I could not be more thrilled with my purchase!!! Love my Jeep! Smooth ride and comfortable seats. I should have traded a long time ago. I was always a "truck girl" but I have been converted to a Jeep girl!!!

I had a great experience at Moore. I met with Rick Watson, last week. Test drove a Silver Jeep Grand Cherokee. Loved how it drove!! Had to think about if it would work for me! Came back 2 days later to see if the lady I drive around could get into it. She could NOT. I then thought on it , came back to Moore, spoke with Rick again. Found out the silver one was gone!!😭😢 Rick found a white one . Worked with me, he was a great sport about dealing for me!! Moore is a GREAT dealership!! Would recommend it to anyone!! Stacy

hands down the nicest vehicle I have ever owned. and I have bought a lot of vehicles. It has great power but it is extremely comfortable and I feel very save driving in it.

My car was totaled in an accident two months ago and finally I caved and went to get a new one. I got into the dealership about 2 and realized it was the 4th of July! Dwayne wouldn't hear a word of me leaving without a car that day. He went through to show me cars that would fit my needs and not a penny over budget. If I looked at a car that he knew wouldn't be right, like too many miles or something like that, he explained to me why not. Not once did I feel pushed or rushed in any way (but lucky for him I was quick anyway). Finally we got me into something that worked for me and had me out before 4. Dwayne is amazing and absolutely no sales B.S. I would recommend him to anyone looking to buy a vehicle.

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

Late Friday afternoon, 105 degrees and our new Suburban broke the belt on the air conditioner. Pulled into the service area and was treated and cared for right away. Even knowing that they were booked solid for the next day, I was taken care of and my vehicle was repaired by 2:00pm the next day.

I owned several cars in my lifetime made by different makers. Since I maintain my vehicles, I get to appreciate design and serviceability and thoughtfulness of the engineers. Its size is perfect for my needs. The power-train is well designed and has plenty of power. Combined with the 8 speed transmission that has dual modes, it can handle any demands. The fit and finish are excellent and for a four year old car it looks almost showroom new...inside and out. The upgraded Alpine sound system adds to the enjoyment of driving my Grand Cherokee.