My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Charlie Mchale and Bill Lupoli helped me get the car of my dreams, a 2019 veloster turbo and got my payments were I needed them. Also the man who did all my paperwork was amazing, I was in and out within 20 mins. This is my 2nd veloster that I bought here and I will be returning the next time I get a new car. I cant say enough good things about this dealership. I totally recommend buying a car from here. Im very happy :)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
In September I started researching a new car to buy. I owned a Nissan Xterra that I purchased new in 2006. It has been a great car so my first stop was to the Nissan dealership. Aaron was very helpful and patient in answering all of my questions and finding out exactly what I was looking for. I told him I was just looking and not ready to buy yet. He didn’t pressure me but explained about the promotions at that time, took my information and offered to stay in touch. He would call or text me every couple of weeks to let me know when they had the car I was interested in.
After checking other cars and dealerships, I decided to purchase a Nissan Rogue. I am thankful to Aaron for keeping in touch and letting me take time to make my decision. He found the perfect car for me and then introduced me to Ray, Sales Manager who helped me through the next process.
Ray was so helpful. He really worked to get everything that I wanted and the price I needed. They were very busy but Ray never rushed me and took a lot of time to explain things. He walked me through the whole process. I had a few questions after I bought the car and he called me back immediately to answer them. He was always friendly and never acted like I was bothering him. Buying a car is not always a fun experience but this time it was. I am very happy with my purchase and would definitely recommend Ray and Aaron!
We did our entire deal over the phone/internet. When we arrived, we were greeted immediately. Irish Dave had all of the paperwork complete and ready to go. He is a fantastic salesman and an all-around great guy. Definitely recommend the dealer and especially Irish Dave!!
The "ENTIRE" staff was EXCELLENT, I have instantly made this Dealership my "Home" for Dodge/RAM, I will definitely recommend this place to my friends and family, thanx "Mauro" and "Charlie" for making my purchase an enjoyable experience!
This dealership offered the best price than any other dealer we checked with. The process of buying the car was the best I ever had. I would 100% buy my next car from Matt at New Smyrna Beach Chevrolet.
My F150 Platinum had a recall. It was easy to make an appointment for repair, easy to get a time & day, and truck was ready when they said it would be. My vehicle was clean & neat when I picked it up, and customer service & repair were excellent. Mullinax Ford is always professional and remain 'hometown friendly'
I just purchased a NEW 2017 JEEP TRAILHAWK 4X4 FROM THEM! BEST EXPERIENCE EVER! Thank you to RAMON, JOHN, LINA and BUCK. You all are magnanimous in your customer service and knowledge! I can't thank them enough for the RED CARPET TREATMENT they gave me, not only when I was test driving a vehicle but when I purchased it a week later as well.
If you are out looking for a NEW CAR PURCHASE experience, go to FLAGLER CHRYSLER, JEEP, DODGE! you will not EVER regret it!
Thomas is invaluable what an asset your dealership has
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.