Used Jeep Grand Cherokee for Sale in Henrietta, NY

So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked flexplate) I'm quite astonished that their are absolutely zero leaks on my driveway! Considering that the halfshafts were removed, the tranny and cooler lines (lines were replaced as well), removed, the tranny oil pan removed to perform 100K mile service, there's just so much here that could go wrong, and it appears again so far so good, that the repair was completed nearly perfectly. I actually was encouraged to speak with the tech that did the repair. My home dealer wouldn't even let me speak with a repair tech as they, "were on an hourly rate and we don't allow that", believe it or not. So, again, so far so good; I'll wait for another couple of thousand miles to really be sure, but today I'm overjoyed at the experience at Cortese.

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

Excellent vehicles. Excellent prices. Great group of people to work with. They really helped me out and took care of me.

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

excellent place to purchase a vehicle! have bought 2 vehicles here.Very friendly, will bring all my business here in the future!

Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Bought new. 1st Diesel ever. 60K miles. 28 city/34 Hwy at 60 mph. Overland. 1 warranty item, a leaky drive shaft seal. Comfortable for tall guy. Pricey. Great vision. Safe. Would highly recommend. Can seat 4 comfortably. So delighted with the EcoDiesel we bought another in Ram Laramie. My wife drives this car 99% of the time. She loves it. I drive the Ram 100% of the time. Have bought 41 new vehicles in my life. 10 SUVs. This is the best one. A good blend of size and space, utility, fuel economy, safety, and ease of operations. White color, black leather, moon roof, hard loaded, fancy sound system.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

We bought this 2016 Limited - 75th Anniv edition with 80,000 miles but all of them were highway driving and the price was reduced accordingly, making it possible to get a much nicer vehicle than the older Grand Cherokees we had been looking at. We sought out the 5.7L Hemi V8, as the V6 didn't really make us happy. We found that the V6 had adequate acceleration, but that was the best I could say. It had to work really hard to get up to speed quickly, and was very noisy under full throttle. The V8 gets there faster, has great passing power, and for a rating of 3 MPG difference, we immediately dismissed the V6 and only looked at V8 models. We're delighted we did that. This is a very comfortable road vehicle, and we especially like the stable, low vibration ride and road feel due to the Mercedes-designed chassis. The controls and large touch screen work nicely, and the physical knobs on the controls are a nice addition. USB ports are thoughtfully placed on the front console and the end of the center console. The paddle shifters on the steering wheel are extremely easy to use, and their logic of operation is excellent. I actually like their setup and operation better than the functions on my wife's 2009 BMW 3-series! Three things remind us this isn't really a sporty or driver's car, it's a utility vehicle: first, the seats are pretty flat and it's easy to slide around rather than feeling well located in the seat. 250-pound guys will like it, but I miss the seats in my BMW 3-series. Second, the gas pedal is a couple of inches closer to the driver than the other pedals, resulting in a slightly awkward "pulled back" angle for the driver's right leg. This becomes noticeable on longer drives, and there should be a "dead pedal" for the left foot so the driver can adjust the driving position to match. Third, the electrically boosted power steering conveys practically no road feel at all, and it's over-boosted and too easy to turn. Putting the Jeep into Sport Mode increases steering effort slightly, and that's what the normal steering feel should be like. I use Sport Mode in town because it provides faster throttle response and better engine braking, but on the road it would penalize gas mileage. I know that most drivers won't be bothered by these things, and the Jeep is so well made and solid that the overall comfort and driving experience is truly enjoyable. We've had no maintenance or repair issues yet, but all cars require periodic work, and we're not worried about it. The critical factors in a vehicle like this are the engine and drivetrain, and the Jeep's engine, transmission and drive axles are among the most robust in the world. We're looking forward to many years of Jeeping, as our last Grand Cherokee ran like a watch at 188,000 miles when we sold it.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

We like the grand jeep Cherokee. We have owned several of these cars, they are very reliable automobiles. The v6 is excellent on gas mileage. The car handles really well.

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.

I had an issue with my 2014 Volt. The car was hesitating while driving and then the check engine light came on. I immediately called The Service Dept. and asked if I could bring my car in. They told me to bring it in immediately, which I did. I was given a loaner car and they took in my car. Two days later I was given back my car and the best of all...no charge! Great Great service!!

I leased my Jeep Grand Cheerokee from McGovern!!! The Jeep is amazing. Plenty of leg room. Great convenience features. Plenty of room for my toys...with the seats down I had- My street hockey gear Inline skates, hockey stick and safety gear. All of my fly fishing gear Rods, tackle boxes, waders And my Specialized road bike There was still plenty of room for more!

Probably the best buying experience ive ever had. Simple process, drove in and 45 min later left with my dream car, gasve me top dollar for my trade and got me crazy low apr. . This guy Chris ( really can butter up the bankers). Dont pre judge your credit , talk to Chris. Big thanks to everyone at phioneer, they made owning a supercar a reality.

I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

I don't usually write reviews but I had such a great experience here I really wanted to make sure to give a shout-out to the guy that helped me. I went to this dealership with a beat up old Grand Am that was falling apart and mediocre credit at best and Charlie worked with my from start to finish to get me into a Jeep Patriot at a fair interest rate with a payment I could afford. Charlie was extremely knowledgeable as well as friendly. He helped me focus in on vehicles that were in my budget and also taught me how safe Jeep brand vehicles are across the brand and the value saved by purchasing one when you work with you insurance company as well. He was even able to make it work that he could take my crappy excuse of a car for a trade-in towards my down payment. If it wasn't for the help and commitment from Charlie, I would have ended up in another death trap car from a cut rate dealership with a ridiculous payment I wouldn't have been able to afford. If you ever happen to read this Charlie, thank you a million times over for all your help and working with me and my budget to get me in a vehicle I'm proud to call my own. If I could I would give Charlie and the dealership he calls home better than five stars for how well the took care of me and my needs.

The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!

Don witherell is the best im glad he stayed on when websmart took over from doan. Always buy my cars from him and i bought a lot and refered a lot. Don thank you very much for everything, good job😊

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

Everyone at Fusion auto sales was helpful and friendly. They had what I was looking for, and there was no pressure .They did all the paperwork so there was little effort on my part. My used Mini Cooper was in pristine condition, and they even travelled a good distance to pick up my old car and paid me $200 for it! I highly recommend this dealership if you want no hype, pressure and very personal attention ¿

This jeep met my needs I wanted something that I could drive in any weather condition and made decent gas mileage and couldnt complain. I treared it well regularly changed the oil and never had any major issues. There was a recall with the ignition, and I'm 6'4" 225 it was a little tight inside but I never even realized until I bought my newest car and had like a 30 way adjustable seat I can literally place on the floor. Overall it was a great jeep and I'm gunna miss it.

I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help. Just wanted to thank Nicole and the mechanic for a job well done.

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive