I just purchased a NEW 2017 JEEP TRAILHAWK 4X4 FROM THEM! BEST EXPERIENCE EVER! Thank you to RAMON, JOHN, LINA and BUCK. You all are magnanimous in your customer service and knowledge! I can't thank them enough for the RED CARPET TREATMENT they gave me, not only when I was test driving a vehicle but when I purchased it a week later as well.
If you are out looking for a NEW CAR PURCHASE experience, go to FLAGLER CHRYSLER, JEEP, DODGE! you will not EVER regret it!
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
We did our entire deal over the phone/internet. When we arrived, we were greeted immediately. Irish Dave had all of the paperwork complete and ready to go. He is a fantastic salesman and an all-around great guy. Definitely recommend the dealer and especially Irish Dave!!
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
Charlie Mchale and Bill Lupoli helped me get the car of my dreams, a 2019 veloster turbo and got my payments were I needed them. Also the man who did all my paperwork was amazing, I was in and out within 20 mins. This is my 2nd veloster that I bought here and I will be returning the next time I get a new car. I cant say enough good things about this dealership. I totally recommend buying a car from here. Im very happy :)
Best vehicle I have ever owned
by Jamied from Hawley,Minnesota
December 18, 2018
This vehicle has gone above and beyond my expectations. The vehicle has so many upgrades that makes me feel like I am driving a luxury car. Definitely recommend a Jeep Grand Cherokee limited.
In September I started researching a new car to buy. I owned a Nissan Xterra that I purchased new in 2006. It has been a great car so my first stop was to the Nissan dealership. Aaron was very helpful and patient in answering all of my questions and finding out exactly what I was looking for. I told him I was just looking and not ready to buy yet. He didn’t pressure me but explained about the promotions at that time, took my information and offered to stay in touch. He would call or text me every couple of weeks to let me know when they had the car I was interested in.
After checking other cars and dealerships, I decided to purchase a Nissan Rogue. I am thankful to Aaron for keeping in touch and letting me take time to make my decision. He found the perfect car for me and then introduced me to Ray, Sales Manager who helped me through the next process.
Ray was so helpful. He really worked to get everything that I wanted and the price I needed. They were very busy but Ray never rushed me and took a lot of time to explain things. He walked me through the whole process. I had a few questions after I bought the car and he called me back immediately to answer them. He was always friendly and never acted like I was bothering him. Buying a car is not always a fun experience but this time it was. I am very happy with my purchase and would definitely recommend Ray and Aaron!
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
The perfect family SUV
by lilcuban10 from NORTH FORT MYERS
December 16, 2018
My wife and I absolutely love this car. There's nothing we don't like about it. From a family point of view , this is simply the best family suv
ALEX HUNT! This young man is truly a blessing to everyone who inquires about a vehicle! We called him several times with questions after we left the dealership and he even took our calls from home! Great experience, from soup to nuts!
Very happy so far
by Doc Hoy from Chesapeake, VA
January 3, 2019
I had an 07 Acura MDX. Bought it new and was very hesitant about the car from the day I brought it home. Long tenure with the car did not improve my opinion but my wife liked it so we kept it. She finally realized that the car never did what we expected so in Dec 2018 we moved to an excellent condition 2013 Grand Cherokee Overland. Car has 100 k on it.
My reaction is that it is a heck of a lot more car than the MDX. Of course, it is bigger. More powerful. I think the interior will hold up a good bit better than the Acura. By the time the MDX had 5 years and 80k miles on it the seat upholstery was already wearing. I do not note that on the Jeep.
Two tone interior is attractive as is the exterior with white pinstripe. Car appears to have been well cared for. There is a pretty nasty scuff on one of the wheels. One minor scratch on one of the doors and one on the front bumper cover. These may actually compound out.
Keyless start feature is nice although there are a few times when I could not get the engine to catch. It just kept cranking but failed to catch. Might could use a tune up.
It seems like there should be some kind of a plastic plug that could be inserted in the key fob socket. Something that says “Engine Start” which one might press (with the key inside the car). It would dress up the dashboard a good bit.
I am anxious to learn about all of the other stuff the car will do. But right now, I am pretty darned impressed. And now, my wife thinks I am a genius at buying cars.
I bought a 2016 F150 from Gary Yeomans Ford and love that truck. It had a few minor problems and made an appointment to return and get them fixed. Austin and Chris got together and got everything repaired to my satisfaction. I liked that my salesman Austin Warhurst was easy to get along with and he did everything he could to answer my questions and make sure we were satisfied. Chris, who assisted in getting everything repaired was a great guy too. I will buy another vehicle there because it was a positive dealership.
Really nice car compared to comparable foreign SUV
by mzatezalo73 from San Diego
December 9, 2018
Grand Cherokee’s are classic SUVs with comfort and luxury. The options these cars have are endless. Expect to be comfortable driving this car. They look great too.
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