Friendly, easy to get in touch with - high prices.
by Luke Ashley from Madison Wi
January 31, 2018
Clean facility friendly people setting up the test drive was easy.
I dislike not being able to negotiate, as their price was very high for the vehicle and their idea of a "very good" interest rate on a 2016 car was 5% (I've been quoted at 2% for same vehicle) was amusing.
If people don't like to negotiate and don't want to shop around this is a very nice place to buy a car, similar to comparing iPhones (CarMax) to Android (every other dealer).
I had a few repairs like anyone would. I'm a guy who has to be dependent on others(Parents) to make sure I have a safe vehicle to get to all my appointments. They were very kind to me, so kind in fact that they took off work hours without even telling us. They didn't want any credit for time spent, I was surprised and happy. Not only did they do a remarkable job fixing my car, but also kind without needing any thanks. I'm very happy they save my Dad some money as I have a rare disease that has no cure or even understand why it happens. They have had to endure stress no parent should face. I'm happy that they are just plain good. Thanks. Mark, Matt, and Jerry are guys I would call my friend.!
When the short absorber of my 2006 Ford Escape went through my right-rear wheel well, I knew that I had to buy a new vehicle. I did my research, but my girlfriend was dreading the experience. I expected a long grind of shopping around at multiple dealerships and putting up with hard sells and pushy salesmen.
15 minutes. That's all it to took for me to decide to buy a certified, pre-owned 2016 Mazda CX5 Sport. After the test drive with Jim Zimmerman, I knew that I had found a car that I was happy with and I was ready to end my search.
Jim took his time explaining things, even putting bookmarks on important pages in the owner's manual, and he was knowledgeable but also listened to what I had to say. I would definitely buy a vehicle from him again but hopefully not too soon! Great experience, and I would recommend him.
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