This was by far the best car buying experience I have ever had! I was able to get into exactly what I wanted. The salesman was very knowledgeable on their inventory and their process. I felt like I knew everything I needed to know walking out. They were open to all my questions and more then willing to work with me! Awesome experience!!
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Car Buying experiences for most people are more like a challenge to see who can deal with the least amount of attitude from the sales staff and who can play the financing game the longest. Here at Alan Webb Nissan, these kind individuals are more like family/friends, then someone so worried about meeting their quota, that they forget how someone should actually be treated. I was blown away by the level and quality of customer service by the sales staff, parts dept., finance, and Management, that I could not begin to tell you how much trust and comfort I felt while visiting this extremely professional dealership!!!! I would have NOOOOOO hesitation, in recommending this fantastic facility to anyone, anywhere, thinking about purchasing a new vehicle.
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
A fun and practical SUV for Minnesota
by Michael from New Richland
December 16, 2018
What I really like is the controls are not complicated, the look of the renegade is different than the other SUVs in the same class, to me the others all look very similar. I replaced this with a jeep liberty which I loved, and I haven't owned it long enough to give it 5 stars on reliability or value for the money. But if it's as good as my liberty it will get that rating later.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
As of now, this looks to be a shinning example!
by AnotherITGUY from Lexington, KY
December 17, 2018
This little JEEPLET is the car that you need because getting a pick up truck to go antique shopping is a hassle. I Have gotten as high as 37 MPG on the highway over long road trips. In the city is averaging about 21MPG if you don't floor it. The complaint people have about the transmission being slow to kick down gears i have yet to experience it. Do keep in mind if you are buying these used, two things to check for.... 1, If there is a 1.4L MULTIAIR Engine under the hood keep in mind the timing belt will go bye bye at about 150,000 and 2. Not all renegades come a standard spare tire.
2017 JEEP RENEGADE ALTITUDE 4 X 2
2.4L Multiair i4 / 9 Speed Auto
Uconnect 5.0 Radio
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Only had it a month, love it so far!
by Jnice316 from Metro Detroit, Michigan
December 5, 2018
This CUV/SUV meets all my needs.
I was able to get it with a manual 6 speed transmission, which I absolutely love.
It has a very spacious interior for a car its size. The seats could be a bit more comfortable, but they seem well put together and durable.
I drive about 75 miles a day going to and from work. About 60 of that is in the freeway. Even with my lead foot I'm averaging above 24 mpg.
My overall satisfaction with this vehicle is high initially and I'm hoping it stays that way for the duration of my time owning it.
I used to have an old Wrangler and missed it so much. I ended up selling it years ago when I had my son because the back seat was too tiny and I didn't feel safe putting a car seat back there. I needed a new vehicle and came across the Renegade. After test driving it, I fell in love. It definitely drives and feels like a Jeep, the inside is super roomy and comfy for such a small SUV, and the gas mileage is great. It is definitely exactly what I was looking for. It's cute, reliable, and I'm SO HAPPY to have my 4 wheel drive back for the snow!!!
this vehicle more than meets my car aspirations in that it performs to nth degree as a 4-wheel drive. the color and style are classically detailed. it is roomy and easy to maneuver. the gas mileage is adequate and the safety factor and reliability of all jeep vehicles is tremendous. we are happy with this purchase indeed.
Great experience throughout. If you’re in the market for a new vehicle. Would highly recommend working with Tommy Page at Ron Tonkin Acura. Very helpful
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!!
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
Shopping for a new Honda. No pressure from dealership. Our requests were met with no pressure. Follow up after sale was excellent and not expected.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
mark was my salesman and it was a great experience working with him from start to finish,he was very professional and knowledgeable and had a answer for all my questions. would recommend him to work with. Thank You Again. Thomas Van Berkom.
I took my Dodge Ram to Ron Tonkins for recall repairs. I was greeted at the service desk by Jolynne’s smiling face. She was friendly, professional and efficient from the get go. My truck was repaired via the Express Lane and I was quickly back on the road. I’ve done business with Ron Tonkins service twice now and both times they over delivered. Thanks Ron Tonkin...and give Jolynne a raise!
I love this car!
by NikkiS from PA
December 26, 2018
I like this car a lot! A few minor things but they were covered under warranty. Such as a whistling noise coming through window. But dealership fixed!
Braden helped my daughter get into her first car ever and I couldn???t be happier! She loves it and he made the experience painless!
Very capable car
by Josh from Des Moines Iowa
December 10, 2018
A great car for climbing mountains on the weekend and commuting to work throughout the week. Only complaint is limited legroom in the back seat.
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