Two satisfied customers share their experience.
November 5, 2018
We have purchased two used cars from Preston Toyota of New Castle during the past two years. Preston car sales representatives Anthony Verrone (April, 2015) and Jordan Smiley (December, 2016) were very polite and friendly. They did not rush us during the process and patiently let us test drive several different vehicles. Both Anthony and Jordan promptly and thoroughly answered all of our questions regardless of the method of communication used to convey them (in-person, telephone, and text message). The price negotiation phase of the process was brief and to the point; as close to haggle free as one can get and still retain the ability to negotiate the final price. In fact, everyone who we have encountered in our two buying experiences at Preston has been friendly, polite, and respectful. We have recommended Preston Toyota to our friends since our initial buying experience with Anthony and our recent, very favorable experience with Jordan will allow us to continue to do the same.