I find car buying to be stressful and nerve wracking. I'm also a woman who has previously been condescended to and talked down to at a car dealership. I like to be prepared and research values and options and know what I'm getting into, and I can't stand pushy salespeople and being pressured into options that I don't want or need. This was one of my better experiences at a car dealership, and I have been to quite a few, including recent shopping around for the best deal on multiple makes/models. Start to finish, my salesman Rick Musick was polite, informative, patient, and never rude/condescending/pushy. Multiple test drives, appointment at MY convenience, honest, and excellent follow through. When I went in fairly sure I would buy the KIA niro if I got good value for my Toyota Rav4 limited trade-in and best price for the EX touring Niro, I was in and driving my beautiful new car home in 3.5 hours, including leisurely test drives of both LX and EX because I hadn't made my final decision on the trim I was most interested in. Combine my excellent salesman Rick with very nice, well informed finance manager Jordan Dill who took time to explain everything I didn't understand and all my options for my budget- I will highly recommend this dealership to anyone car shopping. And- Toyota, Hyundai, and Honda could not meet or beat price of a similarly equipped comparable vehicle in same class, OR the 0% financing for 66 months, or the 100,000 mile Kia warranty! Thought I'd be a Honda/Toyota owner for life. Consider me Kia converted
2016 Jeep Wrangler Sport Review
Most reliable car I've owned and a lot of fun.
by ijared from Rogersville,mo
May 16, 2019
5
It meant all my needs. Plenty of leg room up front. Smooth driving all round I think. Never had a problem. Overall a fun and enjoyable ride.
The most pleasant car buying experience of our lifetime.
by MikeandGerri from DealerRater.com
December 3, 2018
4.9 (2342 reviews)
My wife Gerri and I had just recently decided to explore different cars than we have been purchasing in the past. Our current car was a 2008 Honda Civic that we bought from a private owner about a year ago. There were a few minor issues we had started to experience with the car, so my wife and I decided that it may be time to look into a newer used vehicle. At first my wife suggested a Mini Cooper because she liked how "cute" it looked. I checked into it online and thought it might be a possibility. When I checked for a local dealer that had a Mini Cooper, Gator Chrysler in Melbourne, Florida popped up. I checked out the website looking for the "Mini" and did not see any. I did however, see that they had the "Fiat" models that had a similar look to the "Mini" but was a "taller" car. I started checking what they had and saw a nice used one that was two-tone black & silver and a 2018 model. I called the dealership asking to talk to a salesman. A very pleasant gentleman by the name of Michael Moore took my call. We had a quick conversation and I told him that my wife and I would stop by after work. We arrived and was greeted by Mike. We did a quick perusal of available Fiat used models. The one I saw online stood out the most. After opening the vehicle, we checked out everything and were very impressed. It was so sporty looking. Of course we both took it for a test drive and fell in love with it. Now the sticker said the car's MSRP was around 23K. We also were surprised that the mileage of the vehicle was only 5100 miles!!! Michael told us that the owner, Joe Kelly will put his best price for his used cars online. We were so happy to find out the car was listed online for just under 17K. Even though we were not actually ready to make a purchase yet, we could not pass up such a great deal. So Mike got all our information including what monthly payment were trying to achieve and how much down we wanted to pay. We also had them appraise the Honda to see how much they could give us on our trade. After a short wait, we were brought into the business office and were introduced to manager Maryann Higgins. It was evident from the start that this was going to be another awesome experience because Maryann was sweet and accommodating throughout the entire paperwork process. She expertly walked us through all the numbers and the available warranties. My wife and I were so pleased with the professional and friendly way both Mike and Maryann treated us. I consider both part of my "extended" family. We are absolutely thrilled with our 4-door Fiat 500L and look forward to many happy years of ownership. My wife and I highly recommend this dealership because of the high-caliber employees that are well represented by Mike and Maryann.
Great shopping experience, actually kept their word about some issues with the truck that I found after the purchase. Surprised me, wonderful surprise. Me
2016 Jeep Wrangler Sport Review
A very fun and enjoyable vehicle.
by Ralph Stanley from Williamsburg Ky
May 5, 2019
4
I love it! My whole family loves it. It has been very reliable. Drove it to California from Kentucky! My family actually wants to drive it more than I do!
Todd Munce and the sales staff at Gator Chrysler Dodge Jeep were excellent yet again. This is the third time I have done business with this dealership and I myself have purchased two vehicles now from them and my mother-in-law another. Each experience was painless, quick and easy with no sales gimmicks or underlying hidden costs. The ONLY negative for this dealership is there "Add-Ons" sticker on top of the manufacturers pricing. No one would ever pay or charge for this meaningless upgrades and / or pricing increases. That seriously is the only negative and everything else is 100% positive. Loving my new 2018 Dodge Challenger SXT Plus and my next vehicle (Jeep Wrangler Unlimited) will be purchased here in the near future!!!
Stephen m bough a 450 GL from mike very honest about the vehicle and the price. Excellent customer, when the extra mile to get me great finance, no hidden fees, and I will go back and purchase another vehicle from best deal auto.
2013 Jeep Wrangler Sport Review
2013 Jeep
by Voguel from Yukon
March 9, 2019
5
It's a Jeep, and doesn't disappoint. Great for inclement weather. Looks and performs ruggedly. Very basic interior design, but completely satisfying for it's use. Love it.
Always a pleasant surprise visiting this dealership.
by JCHALF04 from DealerRater.com
December 3, 2018
2.6 (5 reviews)
I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warranty work or parts. Especially in this area, I've been treated pretty bad by dealerships in the area in years past. There's usually at least an argument and a big bill before you walk out. Not at Smith KIA. The tall guy in parts with the mustache...(Robert I think is his name), I don't know his name for sure but I like him. He always goes out of his way to make sure I understand how to install the filter or whatever I'm buying...he's even gotten service guys to give me a hand or some instruction. Somebody needs to give him a pat on the back because his great attitude and attention to detail really makes this dealership a cut above. I have some things to say about service as well. My wife was in there twice last week dealing with a check engine light. Even though she didn't have an appointment and she showed up not too much before closing, the staff went out of their way to help her.....I would never consider purchasing a car anywhere other than Smith. Thumbs up to the manager...please do what you have to do to retain such great staff!
2015 Jeep Wrangler Sport Review
Best Jeep
by Angieg1123 from Monona, Wi
May 7, 2019
5
This is my 2nd Jeep. My first was a 2003 Jeep Wrangler sport x. My current one is a 2015 Jeep Wrangler Sahara. I love everything about the Sahara!! Once a Jeeper, always a jeeper :)
Boniface-Hiers Chrysler Dodge Jeep Ram in my opinion is the best place to buy and/or lease a vehicle!! I absolutely LOVE my new 2019 Dodge Durango! The entire staff is exceptionally helpful and courteous. Both Kirk Morrison and Frank Savino were very personable and knowledgeable. I would not hesitate to refer to this dealership to anyone looking for their perfect vehicle!
2016 Jeep Wrangler Sahara Review
Not as much a Jeep as the 4.0L version.
by scotthorensky from Beach Haven, NJ
January 31, 2019
4
Compared to my earlier ('05), it has noticeably less power than the 4.0 L straight 6 (pre '07). Better comfort & feature set, though the door handle is in difficult location. Surprising amount of noise & rattles while driving vs earlier model with same config - soft top & half doors.
Gas mileage is much better than earlier version, I am getting over 21 and up to 22 mpg.
Overall I am happy with this vehicle. Based on how I use it, I can live with the tradeoff of power for fuel efficiency. I had to pick one 'Use' from the categories, but actually I use it for fun and to get to work.
by New Customer (just relocated to area) from Cocoa Beach
December 3, 2018
4.7 (259 reviews)
2013 Wrangler Unlimited (10th Anniversary Model) had problem with ABS system. Turned out to be a sensor. This fell under extended Lifetime Warranty (Maximum Care) and was handled immediately once i notified of problem. Got bill and was charged deductible. Paid deductible, although i thought was suppose to be slightly less, figured i would review agreement and follow up with Dealer if different then amount charged. Ended up forgetting about it, but received letter less then a week later notifying me that i overpaid and to please find check enclosed.
I don't need to say another word.
2002 Jeep Wrangler X Review
rust issues
by les from des moines iowa
November 20, 2018
3
This car has serious rust issues in critical areas. the worst is the frame! then The sway links and next cosmetic the fenders . My vehicle is 2002 wrangler sport bought new with only 74 000 miles always kept in garage never abused. There should have been a recall on the frame! economics explains why there wasnt .
My husband and I were dreading the car buying experience. It's never fun and always high pressured. We met with Todd (the salesperson) and he was wonderful. We also worked with Rene (the manager) and Aaron (the finance manager) and were pleased with their service, the lack of high pressure sales tactics and their expediency. We had a lot of other commitments that day and had to leave to dealership to run some errands and when we returned, we had dinner plans and had to get our of there ASAP. They had the paperwork ready to go and we were in and out of there in less than 45 minutes. It was a wonderful car buying experience and I would recommend their dealership and Todd to anyone. My dad was a car salesman and sold me all of my cars for the first 20 years I drove, then there was 15+ years of painful car buying experiences, and now Gator...I felt like I was with my Dad again ;-)
2018 Jeep Wrangler Rubicon Review
Dependable
by Keep the EarPods from Pa
May 8, 2019
4
Never ever an issue with the Jeep. Always reliable and never an issue. Simple maintenance is all you need. Gets me to and from, Wherever and Whenever.
The salesperson, JT Prapotnik, was very helpful. The price was reasonable and the car had most of the items that we wanted on the car. I thought the trade-in was low -- $2,800 versus $4500 suggested in Edmonds. Also the newspaper advertising was somewhat deceiving. The bold listed price was about $23,000, but that included (in small print) a trade-in or cash of $3,000; thus making the actual price of the car about $26,000. Additionally, the window sticker (with the actual lot number of the vehicle) listed a navigation system. Again, small print, said just because it was listed didn't mean it was on the car. I thought the dealer should have installed the system or given a discount for the system not being installed. It was deceptive advertising.
2007 Jeep Wrangler Unlimited Sahara Review
Can't wait for summer
by Jeep fan from Columbus Ohio
January 29, 2019
4
My goodness. I bought my very first Jeep Wrangler. I'm so excited for summer. I've already started the upgrades. It's exactly as I have imagined, a little Leary driving in the rain on the freeway and it takes a lot of peddle to get it to freeway speeds only because you feel like you're speeding when you aren't but by gosh it's fun
It’s an extremely reliable car with the inline 6 engine. These motors run forever and it’s obvious why. The exterior could use some r&r but other than that it’s great. No frame rust or rust in general. Like I said outside could use some r&r but the actual frame and mechanics are solid.
Always a pleasure to do business at Boniface-Heirs ...pleasantly greeted, great understanding of situation to be dealt with, my go to place for service when in Florida ... BH together with my dealership in Keswick ON Canada are examples of how good a car experience can, and should be ...
From the Service Manager and Staff to techies and admin staff ... what can I say but keep it up ... whatever the magic is, it works ...
2009 Jeep Wrangler X Review
Runs great!
by Susanp from Keego Harbor, mi
April 19, 2019
5
Fun Jeep to drive! Soft top allows you to go topless in warm weather! Six speed runs great on expressways. I am only second owner. I took great care of Jeep.
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