I was able to buy a much newer car, only a year old, after my bankruptcy. I had been told that it would be a very hard thing to do and would need special financing but would really help rebuild my credit more than anything right now. I told myself I would never buy a Kia but it is necessary now to go to work. I was fired from a job just 4 miles away and drive 47 miles to and from work. I really wanted a Dodge Challenger and sold my BMW 330i to a private party. But my payments would have been much higher, actually now my payments are slightly lower than the 2006 was, and less total cost than I paid for the 2006 BMW (for the 2017 Kia Soul). I did not like the fact they took away the CD player, but they added Sirius XM satellite radio and I adapted by putting my music from the CDs to the computer onto my phone's SD card which I can play on Bluetooth.
I???ve never had to pick out my own car and was very nervous about going to get one. Luckily for me Ron made the process super easy and listened to my needs and wants. He was super kind to me and even carried an umbrella over me while it rained, when we looked at some of the cars outside. The effort Ron put into providing excellent customer service was unbelievable! I couldn???t be happier with the purchase of my new car! Thank you so much Ron!
The whole experience was great , even my wife who cant stand going to a car dealership was happy with the experience, I will buy from you again, all the people we dealt with were great and im very pleased.
Let it be known to the management division of Spitzer of Mansfield, that Kelly Potoczny has made purchasing a vehicle very easy. With great knowledge in her field about the market and helping find a vehicle to work with a budget. Mike Gremmer has also excelled in his field by finding me the best rate possible in his financing department. Both of these employees have done outstanding in my book and for that I will return and send my friends and family for new and used car purchasing.
My wife and I test drove a new vehicle with Jim. We appreciated that Jim was very personable and did not pressure us. Although we ended up buying a low miles used car from another dealer, we really appreciated how we were treated at Toyota/Volkswagon.
John was my sales man and he was awesome! Greeted me as soon as I walked in the door. Took me on the test drive and knew the vehicle well and was super kind and optimistic about the entire process. I came here to look at a vehicle to see my options and left with a new ride.
With out getting into too much detail, I simply wanted to acknowledge Scott who runs the service department. I was having an issue with a CD player I had bought the year before and was initially told I needed to buy a new one. Scott jumped in and was able to get the CD player fixed for much less than my original option of buying a new one. This act of kindness and dedication to his customers was very much appreciated by me. Having an employee who looks out for the customer and cares about their experience is a huge asset. Thank you Scott.
Had a very good experience, Sean was super friendly and helpful in getting myself into the SUV I needed. Chris made the paperwork easy to understand. I highly recommend Wooster Chrysler Dodge Jeep Ram.
Worked with David Bowditch, excellent, very knowledgeable & easy to work with, highly recommend him. David worked well and explained everything to me. I would recommend him & this dealership to anyone.
The salesman I worked with was Kyle. I came in with a complicated situation and he worked many hours making sure I was able to get into a vehicle when most salesmen would probably give up. He was so polite and very determined to help me understand every aspect of what was going on and took the time to explain every detail to me. I have never had a better experience with a salesman than I had with Kyle. I would be very honored to come back and purchase a second vehicle from this dealership solely based on the dedication Kyle put into helping me! This was my very first time financing a vehicle and although it was stressful, having Kyle dedicate so much time and energy into helping my husband and I get the perfect vehicle for us made it so much more worth it! I will definitely be recommending this dealership to everyone I know wanting a new vehicle because it truly has been an awesome experience working with this dealership! Outstanding service and an awesome salesman all around!
I love my Jeep Cherokee. Jim was a great salesman, he explained everything and answered all of our questions. We were not there long at all. They have great people working there and they work to get you the vehicle that you want.
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