It was time to trade in my truck and to be honest, the only reason why I ended up at this dealership was because they had the truck I wanted. So I made contact to see if we could make a deal and well they appraised my vehicle at less then I owed. So I thought that I was taking my business else where but then they offered me more then I owed. I was very pleased but worried I couldn’t afford the truck I wanted. Then I started talking with Kyle about financing. I told him what I wanted for a payment and he made it happen. The next hurdle was showing up to trade in my truck two days later when the check engine light came on. I was now dealing with Noel. I thought for sure that the deal was off but Noel reassured me not to worry and that he would do his best to get me in the truck I wanted. After some waiting he came back and we walked in to sign the papers. I was thrilled then Noel asked who my insurance was and if I was interested in taking a look at lowering it, i said sure and he made some calls. After about 20 minutes we found a company that lowered my insurance by $80 a month. Overall it was a great experience and I would highly recommend this dealership and it’s fantastic staff to everyone. Thanks
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
I just wanted to write that I had an excellent experience purchasing an SUV from Goss Dodge this week and wanted to personally thank Denny Johnson who assisted me with my Jeep acquisition. Denny was very personable attentive and an active listener as to the type of vehicle, price range, colors and options I was interested in. He came up with several different models and price ranges for me to consider. He respected my time and wasn't trying to deliver a hard sell. As a sales professional myself I really appreciated his low key yet, amiable and helpful manner. He worked around my schedule and got back to me quickly despite be busy himself.
I wanted to recommend Denny Johnson to anyone looking to Purchase or lease cars and trucks both commercially or personally.
Thank you Denny and to the Squad at Goss Dodge to have ensured a very smooth and transparent purchasing experience.
first time Jeep owner.
by Ron from Davenport. FL
January 10, 2019
Like it. Very comfortable. Has features I didn't expect. Interior like a car, noticed no outside noises. Like the hard top. Like comfort of back seat and able to fold.
Purchased my fourth vehicle from Goss, a Ram 3500 mega cab. Steve was awesome, told him what I wanted and he came up with it to a tee! Finance department was awesome as well coming up with better finance then my bank I dealt with for yrs! Thanks! Guys!!!
Nice Jeep for the money
by Bob from Kentucky
December 5, 2018
The 2012 Jeep Liberty Jet is a nice combination of truck like feel with the luxury amenities of higher priced vehicles. Maintenance and attention may be higher than others, but a great american made vehicle.
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love the new style
by Tim from Ormond Beach
January 10, 2019
Everything about the new design is great--hard to believe it is a jeep.
Family is so excited--they can't wait to take the top off. Third jeep
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
More Than We Expected
by Happy Daughter from Yukon OK
November 6, 2018
Quality Jeep in excellent condition, runs well! Bought for our daughters 1st Vehicle because it was such s great price as well over all condition!
The 2016 Patriot high altitude is the best model. Economic, Strong , very nice equipped, leather seats, Bluetooth, USB, AUX, Nav, Steering voice Assistance, and very nice interior and exterior. highly recommended for
Phil was wonderful. This my fourth car that I bought from Berlin City. Which says it all. I will always keep coming back. They are the best.
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
This was my first time purchasing a new car, and I am almost certain that I will forever go through Kia Berlin City, and I will also be using Phil ( the man who sold me my car). They are efficient and truly try to get you into a car that suits you and your needs, at a reasonable price!
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
I was happy to have the car repairs done in a timely manner. Not a lot of hassle either.
car runs good now.
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
Matt was very instrumental in my overall experience. He's a highly personable man with extensive knowledge about the products he's selling. He made the whole process easy and it was a pleasure to work with him. I'll be back.
Best vehicle I've owned!
by Nathan99 from Gloversville, NY
October 31, 2018
Never owned a vehicle that has been so reliable, cheap to operate and great on mileage. Never had a problem. May not be the best looking but I enjoy it.
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