Super great experience. Luby went above and beyond everything I had expected!! They treated me like family!!! If you are looking for a new car and don’t know where to go, go to Sheppard they are truly the best in town.
Bought a new Hyundai in 2015...good experience all the way. Very happy, so when I needed a truck for occasional farm use I contacted them via e-mail. They replied they would be glad to help me. I e-mailed back what I wanted, and evidently they are not interested in selling older trucks in the $6000 price range. I never heard from them again and it has been two months. Because of this, probably will shop elsewhere for my next new vehicle.
Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
I recently purchased a Toyota Prius Prime. Because I couldn?t locate what I wanted here in the Midwest, I ended up searching for one on the west coast, via the internet. I finally ended up at Kendall Motors in Eugene, OR ? the California market was just too strange. Because of the holidays, end of the year deadlines, distances involved and preplanned trips, the process could have been daunting. But the individuals at Kendall Motors, which felt like a home-town dealership, were exceptionally good. Mark Jabs, in sales, was very professional and dedicated to the success of the process and I Never felt pressured. He more than earned his pay on this one! I can?t sing his praises enough. I might have given up but for the help from both Mark and Ann in the ?paperwork? division. I thank them very much ? I ended up with exactly what I wanted. And at a good price.
This is our second time buying a new vehicle from this dealership. We drove 2 hours. Our local dealership give us the run around. They gave us a great price on our trade and new vehicles. Eric at Toyota is who you want to ask for when you call. We asked for a purchase agreement before we drove up. What a great experience. Definitely worth the drive.
Thank you Kendall Toyota.
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
My husband and I went to test drive a new Jeep Renegade and the only one on the lot was a used one. The Jeep was just barely used. Not many miles. We test drove it and I fell in love with it. Jeremy was so nice and patient with us. We went home to talk about if we wanted to purchase it and get paperwork for financing.
Jeremy was not pushy at all and answered all our questions. He showed us all the features on the jeep and made sure we knew all about the jeep before we purchased.
We drove back the next day to buy the Jeep and Jeremy was outside waiting for us. He brought the jeep around so we could look one more time. We negotiated and came to a great agreement with our trade in no time. Paperwork was done and we were out the door in no time!
It was worth the drive to Cottage Grove and all the people were so nice. The previous dealer I worked with was horrible. Jeremy restored my faith that buying a car does not have to be a painful experience.
I plan to go to Cottage Grove for my next purchase and see Jeremy again. I will recommend to anyone. Thank you for everything!
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