This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
No pressure. Went in and told the salesman Ben Curtis that I was not buying today. I just wanted prices on a lease so that I could look around and get the best deal. He didn't hesitate or pressure me into leasing from him. I left with a price in just a few minutes. and went to anther dealer to ask the same thing. They refused to give me a price unless I promised I would lease from them if they beat the first price. Salesman at other dealership (Mark) actually got mad and belligerent with me and my father. Mark eventually called me back and left a message offering me a deal. I went back to Ben and told him about the experience and price and that if he could beat the price by any amount I would buy from him. They not only beat the price by a good amount they also gave me a lot more miles on the lease. Thanks guys, love the truck!
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Because of Scott Fritsche, I will probably end up buying two vehicles from this dealership. He was not pushy, as he worked at my speed, not his. So much appreciated in this day of age.
I was helped by salesman Scott Fritsche. As a first time car owner he made finding the perfect car really easy. He listened to exactly what I was looking for and he made the process quick and convenient. I would highly recommend having Scott as a salesman.
I had an awesome experienced purchasing my car at AutoSource this past weekend. Nisho went above and beyond to get me the best deal and car I was looking for. He was very professional and patient with my wife and me. He was very thorough while giving me the history of the car. He even offered me to take care of some cosmetic repairs on the car! The cool thing about the whole experience was I never felt pressured into buying anything that I didn't feel comfortable with. Thank you Nisho and all of the staff that was involved in making my car buying experience a success!!!
I can???t believe how nicely I was treated. Everyone was so nice and went out of their way to help me while I purchased my new 2019 Suburu Outback. Todd was the salesperson and I would recommend seeing him. Thank you!
Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
Brad was Straight forward. No False promises or Lies. Look at what he could do with my credit, showed me my options and with the help of the Sales Managers and Gus in finance Made It Happen. Very Professional
I was talked into coming in even though I told the Sales person I was not ready to buy, felt very pressured not to leave and to right up an offer, and that if I did not I would lose an incentive given to me for this day only. Shopping on my own I felt I needed to bring a man with me, felt I was being taken advantage of in my situation.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
I found a car and the dealer had good information and photos on their website. The salesman was friendly and easy going and it was a good car buying experience.
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