All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great value for the money
by carguy from Naples FL
December 25, 2018
Comfortable interior. Great gas mileage averaging 33 -37mpg. Nice car for not much money, especially if you need a new car with a great warranty under $17,000.
Great Car for work and just going for random drive
by ShaneK92 from Dundas Ontario
December 14, 2018
The car has been a great purchase! I love having this car because it makes driving so comfortable. The heated seats, Android Auto plus all the space makes it worth every penny. I am 6 feet tall so having a car with space for my legs and the people behind me is such a benefit. I would recommend this car to anyone who wants a car that is not to big or not to small.
I like this car! It is very comfortable and roomy inside. The driver ?s seat just fits me. It comes with 5 years roadside assistance. Cons: poor handling in snow. I put 100 pounds of kitty litter in my trunk for traction.
there are so many little things about this car that just annoy me. The main one is NO SPARE TIRE they give you a can of "fix a flat" and tell you to call roadside assistance. That doesn't work on a Saturday or Sunday when your in the middle of nowhere. pass on this one
This car has exceeded my expectations for high miles per gallon. Before purchasing this car I was driving a mini van and spending $400 on my commute monthly. This car gets 40 mpg highway (My actual reading for average mpg after the first week of driving was 44.2!), cutting my gas usage by more than half will save me so much money in my budget that I am super satisfied with my purchase!
I am enjoying my new Forte. I really like the length of warranty. It shows me the confidence they have in their cars. The performance is similar to my Toyota in handling and my worries about pickup has been unfounded. You get a lot for the money here.
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