Everbody at Import Auto World in Hayward was great to deal with. I felt that I was treated fairly and honestly. Special thanks to Rick for spending so much time with me. He was especially kind to my wife and daughter. When I am in the market for another car, I will definitely look them up.
Car not worth what we pd blue book -7000 3 yrs
by Benallya45 from Bullhead City az
January 2, 2019
There’s lots of things that go wrong with it. Very cheap made car. I would not recommend this car to anyone. The value of the car depreciated $7000 in 3 years.
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Great Value for the Money
by MAK from Hazelwood, MO
January 8, 2019
I drive 71 miles one way to work 5 days a weeks and was in need of a fuel efficient car. The value of the money for the car. Only had for 3 days but overall great car.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Two different systems have failed.
by Unhappy Customer from Lake Charles
January 2, 2019
With less than 20,000 miles driven, it broke down twice in one month. I need a dependable car. I was left stranded on the street by Nissan's "Roadside Assistance" at 1 AM when I was 75 miles from home. Dependability has not been my experience with this manufacturer.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
My 1st Nissan versa hope it's true on reliability
by Mark's Blackniss from Tucson,AZ
December 3, 2018
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Safe, comfortable, and reliable
by Savannahkl from Seagoville, TX
November 11, 2018
This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Do NOT listen to the “expert reviewers”
December 27, 2018
This is an excellent car in my opinion I have been driving it a little while now and it’s great in the interstate (the steering takes a little getting used to) and it’s excellent in town with great fuel economy. I even love the sound system!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Johnny 5 from Aurora CO
November 11, 2018
Best value I could find for an entry level car. It has very little road noise, which is great for highway driving. Seats are comfortable. I highly recommend this car.
Thank you Ronald Smith for assisting me with my car for a routine checkup! Everything is running smoothly and I couldn’t be happier with the fast and prompt service. My car was done in less than and hour and a half so I was able to pick it up before shop closed. So again, thank you!
Don’t trust the expert reviews
by Gpa Bart from Manito Ik
December 11, 2018
I have bought several new vehicles. After a week this is the first one I am not having doubts about my purchase. All experts advise against the Versa. Interior is nice and comfortable. Only thing I don’t like is the digital display. It reminds me of a cheap digital watch from the 70s. Not hard to get past when I look at the gas gauge barely going down after a 100 mile daily commute. I drive 80 percent highway and 20 percent city and average 38 mpg. Estimate is 35 highway and 27 city. I’m getting better than that. I love the space in the cabin and the large trunk. Clutch and shifter feel much better than more expensive cars I have had. Everyone likes the exterior styling. I’m not a fan of the CVT transmission so if you’re comfortable with a manual I would definitely go with it. Mine ether 2018.5 so I have the large display radio with backup camera and hands free phone which I really like. I have manual windows and locks which is fine by me. So far it’s been the perfect commuter vehicle.
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
Very sharp car
by Tim-n-Tn from Smithville, Tn
December 11, 2018
The Versa Sedan has plenty of interior room, you don't feel cramped inside of it and has a very comfortable tide. Phenomenal gas mileage and is perfect for what we were needing
Really good customer service. Good overall experience.
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
I own a 2009 Versa 1.6L 5spd manual with 251,000 miles and counting. At 2009 it start giving me maint issues and all at once so it was a challenge , catalyst , tune up, clutch , lower control arms and related suspension parts ... I did all the work myself but considering 209k is a lifetime for a car in itself I think that is pretty amazing
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.