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This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
J. R. took great care of me, treated me like family even though I didn’t buy the car we were looking at, great sales representative.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
Very good all around service, and pricing. Spent little time doing all the paper work and negotiating.
Absolutely love it
by CfromGA from Stone Mountain, GA
January 1, 2019
Bought the LX turbo new in March 2016, had custom leather seats done at the dealer and still came in under $25k car has been fun to drive has needed no repairs and had only one recall for a radio antenna. Been a great experience! I did learn she does run best on premium even though the dealer recommended regular there’s a noticeable difference in performance and even the sound of the engine.
Steve Parks went above and beyond the call of duty in selling me my car and delivering it!! He was kind, courteous, respectful and knowledgeable. I will look for him when I need another car.
A fantastic vehicle so far, would highly recommend
by Polly C from Barrie
December 13, 2018
A very comfortable and safe ride, really nice luxury features. The only downside is opening the trunk after a big snowfall. If you're lazy like me and don't brush off the trunk first, you will have piles of snow land in the trunk due to the sloping body design at the rear of the vehicle.
Aaron and Justin D. were professional and honest from the time I walked through the door. Even the people in finanacing were personable and took time to make sure everything was filled out correctly and explain everything I could expect once I left the dealership. I'm loving my new Kia Forte and am so I glad I went to Steve Landers Kia!
I had high hopes, so dissapointed
by L.Barbs from Seattle, WA
October 29, 2018
Bought this car with 7K miles. It's a good looking car but that's about it. In the time I've had it (21K miles now) the tan cloth seats have a tint of blue from people jeans (never seen this happen), the steering wheel has 3 specks of white, (the black covering came off) and the transmission has deteriorated. It used to be pretty smooth and now it has more lurch when shifting gears. Also the car did something VERY DANGEROUS, as I was driving on the freeway the side mirrors folded themselves up. This made them useless, they were basically pointed inside the car and when I turned on my indicators they would flash right next to my face. I pulled over and cycled the the car in park, reverse, drive twice and they didn't move back to normal. When I got home I unfolded them by hand and turned off the folding function. Its ridiculous and dangerous that this could even be possible. If the car is going 60mph or any mph there is no reason for my mirrors to be folded. If anyone works for Kia I have video proof
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Best value for the money
by Dthompson from San Tan valley, Az
January 4, 2019
The vehicle is great offers style comfort and performance all in oneVehicle also offers a lot of options by far best value for the money
My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort.
I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day.
I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento.
My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone.
The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch.
Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months.
I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent.
Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears.
Thanks especially to Steve Parks who made it all happen.
very good oil saver for your money
December 13, 2018
i used this car for a while and it's smooth on the road and the abilities that car gives me shocked me .. eco mode is impressive.
I can only speak for me and they treated me 1st class right from the start.even though I had challenging credit they put me in a new 2016 kia soul in October of 2015.the couple of issues that were recalled by factory were taken care of immediately.my salesperson Lamar Taylor is 1st class and he was very professional and understanding.i am very happy with the service they give and I am looking forward to when I can trade it in for a new 3rd row seat sorento.
Best car I have owned
by Robert from Rockford il
December 23, 2018
This car has plenty of room looks sharp rides nice has a lot of power and gets 29 miles per gallon awesome for a big car
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
BEST CAR for Comfort, Style and Amenities
by BIRK1334 from San Marcos, TX
December 28, 2018
KIA is amazing, this is my 2nd one and the OPTIMA meets all of my wants and needs. Great CAR! I’ll recommend this vehicle to all!
Went in to just look around. Drive away with a brand new kia soul. The buying process was easy abd very clear to understand. I enjoyed my time there buying my first car ever.
by Jan E from Grand Blanc, Mi
January 11, 2019
One thing after another...rear camera went bad, had to spend over $200 for a headlight, now rusted bolt caused a turbo failure...quoted $3000 to fix...car cost $32000...developed rust on side of car in under 5 years and Kia refused to cover it...called it a paint issue that was only warranteed for 3 years...every month, its something .else
I had two of the most wonderful salesmen ever! Dosy and Justin were very helpful in getting my dream car at an affordable price! They were super patient with me and explained all the information associated with purchasing a new vehicle to me.
The car I wanted was not on the lot when I went to the dealership. The sales manager Jim, along with Dosy and Justin were able to have the car I wanted delivered to the dealership the next day! They made sure I had my 2018 Kia Sportage before Christmas!
All in all, I had a great experience! If you’re looking to purchase a vehicle, go to Crain Kia in Sherwood, they will definitely make it happen for you!!
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
First let me say THANK You for our new SUV who we named Big John! 2018 Kia Sorento. The blessing that you all bestowed upon my family by helping us get this car was greatly appreciated. We are a very grateful family and we wish everyone who helped with this purchase well!
Extremely reliable car
by Gina from Fort Lauderdale, Fl
December 25, 2018
This car did meet all my needs but I truly do miss my Toyota. I’ve been a Toyota customer since 1982. I miss it. This car is very dependable and reliable. Never had any problems.
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