This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt it was necessary to tell me several times that they sell 160 cars a month. When I told him I couldn’t drive my car because my temp tag was expired he told me to drive it anyway. He blamed the fact that I hadn’t received my paperwork to take to the license branch on “it must have gotten lost in the shuffle”. He was more concerned about getting the point across to me that no cop would write me a ticket for an expired temp tag. Maybe not but a car is not legal to be on the road if it’s not properly registered and insured. I understand that my purchase of a used vehicle is not keeping the doors open but he could have pretended like he cared. Don’t waste your money here!
I got my car with J.W. Very laid back and patient guy. I went in looking for a used car, but ended up with a brand new one I’m in love with. I would recommend this dealership to anybody they made things very easy and were able to work with me.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I found the car online, and communication by e-mail was easy. The car was all warmed up for me when I arrived on a cold day. Staff were friendly and professional. Worth the 2-hour trip from out of state.
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
After months and months of searching for a newer model car we stumbled upon Hertz and couldn't be happier. We will be looking for a second car within the next year and Hertz will be the only place we look. Our saleswoman Jodie was great!
Sales people are not pushy and will not talk finance until you are ready. One thing I wasn't satisfied was "Hertz Certified" vehicles. They tell you that all of them went through the certification process, however, cars will have break problems, bad work on cars that were hit and chips at various places. One of the cars I test drove had a really amateur work done on its rear bumper. So I wouldn't trust their certification, please take the vehicle to the mechanic and be on the safe side, unlike other no haggle dealership, they are no returns once the car is purchased.
Saturday’s are the only time I have to get an oil change and I called places all over near Louisville and no one would take my vehicle. Champion Chevrolet were the only ones that took the time to take my truck in! The customer service was fantastic and the facility was neat clean and not to mention it was fun looking at their large selection of beautiful Silverado’s.
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