Used Kia Optima for Sale in West Springfield, MA

Megan is awsome, very friendly and personable. I would recommend this dealer to family and friends, and would tell them to talk with Megan about their options.

I had driven a 2015 Hyundai Eco that comes with the same engine and transmission combination and felt this was superior to the standard engine. I have had the car for over 6 months, the first one in Las Vegas. The engine and transmission were balkey for about 3,700 miles. After the engine and transmission are now smooth, powerful and economical. Since the engine and transmission have been broken in, I average over 30 mpg in city driving. The car is smooth, quiet and a pleasure to drive. The voice command system for both phone and navigation work very well. We were out of town and I asked the navigation to locate a place. It responded immediately and correctly.

I was looking for a Lincoln MKZ with all the toys and stumbled across one here. Molly helped me find exactly what I wanted and was awsum not pushy very polite and courteous. She did a great job going over all the features. Molly is one of the best sales reps I have met in a while a pleasure to do business with. I would recommend you stop in and see her she did great thanks Molly for all your help I Love the car !!!!!!!!!!!!!!!

Have had electrical problems fuel sending units,, multiple switch. Premature bulb wear, premature brake and rotor wear,, never gets fuel mileage listed. Could be better.

I stopped at Meadows looking for a used car and met Gary who was wonderful throughout the whole process. There was never any pressure and he was more than willing to accommodate my needs. I would definitely recommend them to anyone.

Very reliable car, good on gas, plenty room, drives good. Very comfortable, easy to handle, takes the road good, have to watch speedometer. Just an enjoyable car.

Car haves a lot of issues. I loved everything about this car kept it maintained on the regular. PLS READ YOUR RECALLS July 1,2018 the Kia Optima I own caused me to reveen into traffic hitting 2 cars. Kia will not fix or replace my car

My wife and I were searching for a used car and Dan's dealership kept coming up during our search and we quickly realized that this was the dealership for us, not only does he work with one of the most reputable finance companies out there (DCU), but as his company name states he has the best prices of any dealership by far. That was just the beginning, Dan was honest and a pleasure to work with, he took care of everything for us, the car was serviced, cleaned, financing done and ready to go in a matter of hours. I would highly recommend that before you go to any other dealer you give Dan a call, you won't be disappointed.

Lexus options at a Kia price and 36MPG!! 73,000 Miles since new and not one repair. Incredible value for the money! I have owned Three Kia's and loved them all.

I bought an 04 Honda CRV EX in 2014 from Ful line Auto. When I arrived to look at the car I was given the key and told to take it out for a ride. Dave let me look over the car without him being over my shoulder (like most dealers!) and I was sold immediately on how well these guys prep there cars for sale before I even drove the car. Clean,clean, clean! Also the car had new tires, brake pads, rotors, and did I mention clean? I took the car for a drive and it drove as good as it looked. When I returned I told them I wanted the car and Dave asked me if I wanted to take it to my mechanic to have it checked out before I buy. I told him thanks but I don't feel I have to. Any dealer willing to do that is confident in the vehicles they are selling. So now the update... I bought it with 137k on it and it now has 174k. The car has been great and I have had ZERO issues with it. I originally bought the car just to use as a winter driver but I've been using it as a daily driver to work during the summer too and keeping the miles down on my Mustang. If you see a car you like at this dealer ship....go see them, you will not be disappointed. Great people, outstanding cars , a super easy and pleasant buying experience.

This is the only vehicle we have and like its performance and style. Takes off like a jack rabbit , turns on a dime and agile brakes.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Very clean and fast, I can’t wait to do a long family trip in it. My oldest fell asleep after school after about 5 minutes

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This car has EVERYTHING! I purchased the EX with the Premium package and there's not really much more I could even think of putting into a car... maybe massaging front seats? That's really it. I bought this car primarily for commuting in and out of the city and I don't even mind sitting in traffic anymore. I just slide open the sunroof, turn up the music, pop on the ventilated front seats, and take my foot off the gas while the stop and go cruise control deals with the congestion. The only gripe I really have with the car is that it's slow to accelerate from a stop. The engine doesn't lack for power, but when you really need to make that turn before the next wave of vehicles blocks your path, there is about a 1 second delay after you slam on the gas before the vehicle will launch. Could definitely lead to an accident if you're not expecting that delay. Otherwise the drive is smooth and it accelerates quickly afterwards. 100% recommend this car to any budget conscious techy.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I am impressed with the Optima, as I was interested in a Cadenza coming in. This size turns out to fit me well. I highly recommend this car.

I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !

The OPTIMA 2015 was a good car to own for me. The look and color was right, driving the car felt sexy with speed, I saved a lot of money on gas. BUT, the passenger seat was too low. NEEDED the SEAT Lumbar support and Seat Cushion Height. OVERALL NICE CAR TO HAVE. PS The maintenance plan was Affordable

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

Love the new drive mode feature added last year. Love that the basic models has been upgraded to include back up cams, and the patient seat is now adjustable.

Entire staff, especially Kevin, was so helpful in finding a car for me on super short notice! Great place, willing to work with you, not limited to Kias, and HONEST! Fantastic place- already recommending them to others looking for a new car!!

Great car and great stereo system, one of the best good on gas as well. The car is also fast believe it or not, I was surprised.

Humberto was great to work with. I stopped in to look for a used car. He was easy to work with. Willing to let me try lots of cars they had to help me find the right fit. He was very patient. The management team also seamed reasonable and did not insult me form my requests, like other dealers. I ultimately decided not to buy a replacements car because of external personal circumstances . however, they were the best dealership that I had worked with, and would buy a car from them before any other dealer in the area.

I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car

I came in to Kia of East Hartford with the Idea of what I wanted and the price point that I wanted to be at and they accommodated and made it work with out any issues. Freddy my salesman and the whole team were great to work with. Freddy was knowledgeable about the cars and explained it all to me very well. I walked in and walked out with a brand new car thanks to them. I would highly recommend them to anyone who is looking to purchase or lease a car. Thanks again to the whole team at Kia of East Hartford!

Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.

great experience with great sale team...fair value for my trade, they prepped and delivered the vehicle in less than an hour as i completed the transaction on a Saturday...whoa

This was a great car! Amazing gas mileage and very reliable. I highly recommend this car for anyone that's looking for a affordable car that has great gas mileage.

I came in based on a radio ad I had heard stating that they might give me up to $8,000 over Kelley Blue Book for a trade in. I was upside down on a car and frustrated. My husband and I pulled in and were greeted outside the front door by Ryan. HE WAS WONDERFUL FROM START TO FINISH! I admit that I can be a tough customer, and was honest and upfront about what I wanted and that I did not want the typical dealer run around, I just wanted numbers before I even bothered driving a car. Ryan heard me and truly respected that statement. Once the numbers were shown, which were do-able, we took the best and most complete test drive I have ever been on. Ryan was awesome at showing the ins and outs of the vehicles along with balancing getting to know us as people. He worked tirelessly to get me to the numbers I needed, and I ended up in an Optima as apposed to the Forte for less than the original number for the Forte. He was honest, straight forward, real, and very different from other sales people I have worked with. He was also very knowledgeable about the cars and processes. We worked together and negotiated to a good number (he communicated quite often via text or phone) and the car was ready in about 24 hours after the agreed upon amount. I came back the next night, the car had obviously been detailed and moved under cover due to rain, and the tank was full. Can I tell you how many times I've been given a new car with out a full tank of gas?? The woman who does the paper work came and took me since Ryan was not available at the moment. I don't believe she introduced herself, if she did, I don't recall. The paperwork process was lengthy, as usual, and she was friendly. She offered several "al a carte" ad-on options, which I turned down, despite her lowering the cost of the only one I was at all interested in several times. When I told her I was not willing to purchase the item, her mood changed quickly and the rest of the interaction was not nearly as friendly or polite and her thoughts were clearly on her face and in her body language. Questions I had obviously annoyed her. This interaction was the only hiccup in the entire process. I was happy when it was complete. Ryan OWNED the process. He worked with me from start to finish (except for the paperwork part) He discussed all payments, unlike other dealerships where they send the "manager" over to discuss $$, Ryan did it and did it well. He took a moment before the final handshake to show me several things in the car that he thought I should know, including setting up the bluetooth. I received a congratulations phone call from him the next day. I have NEVER gotten a phone call from the salesperson like that. I cannot say enough about Ryan. He truly was wonderful. And on top of it, I went into the whole process knowing nothing about and having never driven any Kia. I am very very impressed with my new Optima. I have driven Nissan Altima's for years, and most recently a Volvo. The Optima is an excellent car.

This car is awesome. It has pretty much everything I wanted. The only thing is there is not a charger port in the back seat of the vehicle.

I've purchased a lot of vehicles over the years, both luxury brands & mainstream one, an my recent experience at Kia of East Hartford was by far the best experience I've ever had at any other dealer. Ryan Peterson was on point with everything, and went WAY above & beyond to make sure I had the best experience. The vehicle I was interested in was already pulled up front when I arrived, freshly washed & cleaned, PLUS he had it started and cooled down because it was a very hot day outside. Never has any other dealer took that much attention to detail. The test drive was extensive, and without being pushy or monotonous, Ryan lady pointed out many features and aspects of the car that I wouldn't think about paying attention to. When we got back to the dealership, without being annoyed or hovering, he let me spend as much time alone in the vehicle to really get comfortable with everything. The rest of the process was very quick and very easy. Upon delivery, the vehicle was completely clean & detailed. (The last 4 vehicles I bought from other dealers, on delivery day the cars were dirty, covered in glue from shipping wrapping, and not even filled with gas). I was really happy that Kia of EH took to that level of attention. Marrissa in finance, made the paperwork process incredibly quick while still explaining everything and going over extra options I had. I'm happy I bought a Kia and even more happy it was from Kia of East Hartford! I definitely recommend this dealership to anyone!

rotors get rusty and sound like their grinding when applyingbreaks, expensive to fix. 16500 current miles . Rotors quality is poor. Check before buying. Thanks

Just bought a suv from Kia of East Hartford today, our salesman Miguel Aponte was phenomenal and went above and beyond for us. Even when we thought things weren’t going to work out due to our own credit he kept his word and stayed in contact and tried everything he could until we drove away in our beautiful Sorento. We are very impressed and pleased with this dealership. Very friendly staff also. One salesman even came over and played with my daughters, now I wish I caught his name to add him in the review for amazing customer service. We didn’t feel pushed or uncomfortable or lied too which we have felt at a few other dealerships before this. I will definitely recommend this dealership to everyone I know and I highly recommend Miguel. Kia of East Hartford will absolutely become our new go to dealer.

Car met everything I was looking for, great price, very solid feel to vehicle, very sporty looking . Interior is very nice combination of new style and basic functionality.

I went to KIA of East Hartford and met with Howie to go over buying used vs New also buying vs leasing. This was an emotional experience as I had driven my last car for 13 years so this was all new and scary to me. Howie was great with his knowledgeable information as well as his personal experiences. My first visit I left there excited about knowing I had an option when I was ready. That weekend Howie reached out to me with an offer I couldn't refuse and I was ready to become a new car owner with a 2017 KIA Forte 3 year lease. I picked up my new car the next day and literally just signed and drove away. Super quick and easy. I'm happy with my decision and comfortable with the monthly payments, best of all I'm driving a safe, reliable NEW car which is truly exciting. What an awesome experience at KIA of East Hartford!!!

I own a 2015 EX premium. This is our 5th KIA. This car is amazing! It has enough power, loaded with features and is gorgeous! KIA please make the Optima AWD. It is the only improvement I would recommend. PA. winters can be bad. I am 60 years old and love this car more than any I have owned! My wife loves her 2015 Optima EX too !