Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.
A Brand of Car I Will Never Own Again
by ToTater from Dallas, TX
December 29, 2018
This car started out good. However, in slightly more than a year, I put two transmissions in it and returned it to the bank when the engine exploded. It was like everytime I turned around, another mechanic wanted money to get it running. I need a reliable car for my job. This was definetly NOT it. Several relatives liked the looks and thought about checking Kia out for themselves. Needless to say...they aren't looking that way anymore. Also, my dealer was totally worthless as a source for some action or help. Won't use them again either! Thanks for nothing but headaches Kia and dealership!
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
its what my wife likes so im happy
by ron from Ralph alabama
October 20, 2018
we,ve owned four kias and all have been good cars for the price you pay its is comfortable well kept she would have liked it better if it was red
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Great car. I am at my second one since 2013.
by Gretty Popa from Wichita KS
August 24, 2018
Great car. After driving other small SUVs ( Nissan, etc) I returned to KIA Sorento as being my favored inside, outside. Control buttons are so intuitive compared with other cars I drove and power out of a four cylinders engine especially for such a big SUV/car, it is unbelievable.
Abdul is the man to see. Extremely honest about the condition of the trucks and helped me out a lot great place to buy a car.
Most reliable and comfortable car I have owned.
by NHSM from Los Angeles, CA
October 9, 2018
This car is a perfect choice for families or individuals who travel or enjoy road trips. It has vary good performance, lots of legroom and the Limited version comes with features like A/C power outlets, great sound system, Blindspot alert system, heated and cooled seats, heated back seats, heated steering wheel, panoramic sunroom, etc.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
Dependability and economical
by Bpatsfan from Whitman mass
October 13, 2018
Great leg room design and mileage. Awesome ride and Bluetoothi can fit everything I need in the back. Even my moms wheel chair. Very efficient
I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
Discoverd the great quality of Kia
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento is the most comfortable and easy to drive car that I've ever owned. I was amazed at the quality improvement since Kia's were first made available in the United States years ago. My wife and I found that the comfort of our model is actually better than that of Cadillac's. We were so satisfied with our 2014 model that we also got our 2016 Sorento as a leased car. However, when we get our 2019 model we will buy it outright instead and keep it in the family.!
Greg P was the best car salesman ever. Ray from the finance / account manager area was extremely kind, caring and took his time to explain everything to me. This was probably my best car purchasing experience ever.
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
The process was good, they know about their business but you gotta be careful in all the fees and expenses that are not disclosed at first. They tried to help you whatever is your situation but just don't feel pressure to take a rush decision
I was in a bind after being injured at work and found this place through google. After much research I found they seemed to be the best around. So I went to see what they could do for me. Not only was I able to get a great deal selling my car I did not have to worry about finding a cheaper one and taking the train home for a 70 mile journey. I will miss my beautiful reliable car but got another older one in trade plus some cash in my pocket till I can get back on my feet. Very smooth transaction. Got all the paperwork done while I relaxed on a comfortable sofa and watched TV. I was injured at work so this really helped a big deal. Plus there is more room for the kid and furry kids my girlfriend was so happy to hear what a good day I had. Thanks so much everyone.
Wish you the best.
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