Kia Soul for Sale in Birmingham, AL

The process for buying has improved since I last bought a vehicle. I didn't feel pressured to purchase a vehical. Athough I felt that the car could have been discounted more, I decided to purchase.

If I tell you that I opted to drive 5 hours to work with this dealership, will that tell you how great they are? There are three Volkswagen dealerships within an hour of my home and all of them acted like they just didn't want my business; they played the stereotypical pricing games that give car dealerships a bad name. Not so with Royal Automotive! I found the exact car that I wanted online. I called Royal and explained that I wanted to have the best deal that they could give me and I wanted to make sure that there were no pricing surprises since I would have to drive so far to see them. Not only did they play no games, but they also beat the best price that I had been given by my local dealerships by over $2000. My salesman, Adam Hickman, Jr., was a delight to work with and made the process seamless! After my initial phone call, we handled the painless negotiations via SMS and email. The only hiccup in the whole process was that the car wasn't ready when I arrived, and that was only because I arrived early to pick it up. If I hadn't been so eager, I may have spent less than 20 minutes in the dealership. Matt Morgan handled the paperwork and financing, and it went so quickly. We could have gotten it done more quickly, but we talked about a lot of different things; he was just so friendly. Buying this Volkswagen Tiguan was the best car buying experience that I've ever had! Adam and Matt were delightful to work with and really made this process enjoyable. Can you imagine that? An "enjoyable" car purchase? I will absolutely work this Royal again.

For a first time buyer I had a excellent experience at Hendricks l, they helped me get in my new 2019 Ram 1500, everybody was helpful from walking in at the dealership to signing the papers to close the deal I would defiantly recommend this to everybody I know.

The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.

I'm still waiting for a response to my trade offer on a 2014 Lincoln Navigator.

Wonderful experience! Great service and knowledgeable staff.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

Feel very blessed that my friend sent me here. Excellent customer service from every person there. I didn't have to wait to talk to anyone.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my vehicle. Im very glad I came here. Thank you to everyone who made buying my car a piece of cake.

Mitch and Marc did a great job of meeting my price and monthly payments. Carlos was a big help also. The staff is very helpful in ever way possible. Great experience at Serra

I arrived at 1pm for scheduled appointment and was met by the service manager. Greeted with a smile and a handshake. He told me what was going to be done and how long it should take. Even though they were short handed on that day, my car was washed, repaired and returned 15 min earlier than promised. You can’t beat that for service.

After weeks of searching for the exact used Jeep Renegade Trailhawk , Car Gurus found it at Serra Mazda , we Contacted Jerry in sales , made appointment and without disappointment , Jerry was waiting the Jeep was waiting , out Front of Store , after some preliminary paperwork and a Great test ride, we decided yes , this is the one , Dwayne and the finance Team , gave us a Great Deal , Jerry was extremely knowledgeable and Helpful as we had a very Robust Active Toddler with us , Thru a Storm a Temporary power Outage ⛈ computers shut Down , Jerry, Dwayne, and Everyone else .made the Transaction a success . We are Very Pleased , my wife and I are Veterans , as we’re the Folks Helping us, I’ve purchased new cars ,used cars , Trucks Motorcycles , etc , Jerry , and Dwayne and the Team at Serra Mazda , are the Top Shelf Best of the Best Thank you Thomas & Amanda & TJ Cooner