The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
KIA IS THE BEST WE ARE A 3 KIA'S FAMILY
by PSTJOHNS from Haslet
November 18, 2018
THIS CAR HAS MET AND EXCEEDED MY EXPECTATIONS. I PLAN TO GIVE IT TO GRAND DAUGHTER WHEN I GET A NEW ONE. THEY WILL FIGHT OVER WHO GETS WHICH ONE.
Ended up getting a good deal, and Napleton???s staff was very patient and helpful throughout the process. They worked with me to make it possible for me to get the car/model/package I really wanted. Would certainly recommend them to others.
Most reliable car I’ve owned.
by Steve from Beech Grove, IN
December 31, 2018
Great family car. Lots of room for luggage in the hatch, and wonderful for travel. As fast as it needs to be, handles well, and is quite comfortable. Best part of owning a KIA is that service is extremely reasonably priced. With the frequent coupons sent from the dealership, you can get an oil change, tires rotated, multi point inspection, and fluids filled for around $50.
My overall experience was a good one. It was the first dealer I went too that, understood my financial situation and was willing too work with me.
Love this car!
by KIA Lover from Millstadt, Il
January 9, 2019
This car spoke to me the minute i saw it.
I’m newly retired and it meets my needs. I love the ability to transport large items by follding downn the seats.. I’m also easily able to transport grandchildren and all of their gear.
Gas mileage is great.
This car will see lots of vacation travel.
Was pleased with the outcome of our purchase of a used Chrysler van. Chris Casey was very helpful. Have leased a new van there also.
This car is great for the price!
by Lady Farmer from Hampton, CT
December 4, 2018
This is my second Sportage. This car is perfect for an active lifestyle. I can fit my bike in the back with the seats down, the KIA roof racks are great for transporting my kayak and it is great in the snow. It is just the right size and easy to drive with good visibility. Gets decent mileage and takes regular gas.
They have no-haggle pricing. Their asking price on the car I bought was $2,100 under low-end Kelley Blue Book. No head games to take the extras: e.g., extended warranty, insurance or VIN glass etching.
I had the AWD version.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the size of the car and it towed an open trailer with a motorcycle at 80-85 straight as an arrow from the PA/Ohio border to St Louis, Missouri without a hiccup. It was a base model but had everything I could have wanted
Our first impression of Kurt Marty was "no nonsense." Is addition he was courteous and informative about every question we had. Never once did he push or show any impatience. He was very professional at all times. He informed us of other options. His sale to us was followed up by a visit from Mr. Barr. He thanked us for using Mungenast for our purchase and offered to answer any questions. Jessica Mungenast then walked us through all our options for insurance and made the purchase very easy. She also did not push, and she answered all our questions. The Mungenast staff made every aspect of our visit easy and pleasant. Kathleen and Jim Conway
Very efficient and reliable vehicle .
by Ryguy the car guy from Vernon CT 06066
November 29, 2018
This car is not as big as I thought it would be hut for the size and engine it is definitely a good fit for anyone looking for a new sporty SUV sadan crossover
Walter Bernard was friendly, helpful, and professional. The car was exactly as advertised was competitive in the market. The finance staff did not try any high pressure tactics. I would definitely recommend this dealership to a friend.
by MissMach from North Attleboro
October 6, 2018
I am in love with this car. It is reliable and over all. Very comfortable and a lot of room for the back seat!!over all great car and good value for the money.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
Happy with my purchase
by art teach from Chicago, IL
January 10, 2019
Was reluctant to purchase a Kia, but after driving it I am very pleased with the handling of the car, the interior is comfortable and roomy and purchasing regular gas has put more money in my pocket. Love My Kia
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
Love my Kia Sportage!
by Kiaguy from Minneapolis
December 31, 2018
Got a 2013 Kia Sportage and I love it! Great style, excellent handling, good mileage and best of all - great value for the money. Would definitely recommend a Sportage.
My wife and I went into the dealership to find out what my payment would be if we financed the remaining balance owed on two 2015 Kia Soul Base Model cars that the lease was up in May 2019. While I never got that information, Shannon made an offer to basically over pay us for our vehicles as the dealership was "low on pre-owned", to get us into brand new vehicles. So I looked around and was interested in the Niro. I liked the Niro FE due to the combined 50mpg and my wife liked her 2015 Soul so much she just wanted a brand new Kia Soul. We started the paperwork, My wife and I both went for test drives and after we got back he informed me that the FE trim of the Niro was not able to be leased. He said because of that error the manager will get me the next trim up, the LX for the same lease price offered on the FE. More paperwork was done and we closed the deal. Shannon. M was the reason I left with 2 brand new cars rather than my 3 almost 4 year old ones. The only thing that was not great was the fact that my wife and I were there almost 6 hours total. I don't know why it took that long but it did. My wife and I have had our new cars for a week and we both love them. Shannon. M definitely deserves a raise and a promotion with the skills he has. He was super professional and courteous. I hope that when my lease is up in 36 months, that I can work with him again.
Most bang for your buck.
by Pocono Jim from Pocono Mountains, Pa
January 2, 2019
This vehicle is the best value and reliability by far for any car in its class. With the manufacture warranty what it is you have the confidence that you made the right decision in purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The Sportage, perfect size and great looks
by Marksgt from PHILADELPHIA, PA
October 24, 2018
This car is the perfect sized SUV for the city. It is easy to park, and still has the room inside for 5 adults in comfort. The back up camera helps to fit into that tight space and beyond that, it looks great and rides well.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
New to the Kia family but loving it.
by KasieSage from Kingman, AZ
January 9, 2019
This car is perfect and roomie for my son and I and can fit all his sports gear in the back. Its comfortable, affordable and reliable. Great gas mileage.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Nice Daily Driver
by Starfighter from Mesa AZ
January 7, 2019
This is AWD, needed in northern Arizona winters. Basic 4-cylinder model with Convenience Package includes power driver seat, heated front seats, and donut spare tire. Vehicle has key start and none of the unwanted electronic features now packed into newer models. This Sportage is easy to drive and has decent utility for the size; didn't want superfluous stuff and what's in the package is just right.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Loaded with extras!
by Ruby’s ride from Columbia, MO
December 15, 2018
Great amentities, lots of extras, has pep, stylish, sporty. Love the lights! Nice leather color interior. Cargo small but adequate. Appreciate the foldable mirrors, heated steering wheel and seats.
No pressure, easy buying experience. Everyone was friendly and helpful. I visited many dealerships but this was the best. Cars were very clean. Bonnie was great.
Love this thing!
by Cowboy from PA
May 24, 2018
This AWD SUV is just the ticket. It is definitely a step down from my Audi, but in retirement, I love my Sportage. Not all the comforts, but very reliable.
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