Fast car inspection and replacement of the battery
by PhilDC from San Francisco, CA
December 1, 2018
My battery failed after owning my KIA for two years, a month and a few days. My car was towed to Hilltop Ford/KIA under warranty and the problem identified: battery was replaced at cost of $154.40. I had thought something more serious was the case. Mr. Danny Roque, Service Manager, was very concerned, attentive and helpful in my obtaining a refund on additional towing charges, due to the fact that Oakland KIA, the nearest KIA dealer to San Francisco, could not store and inspect my car for eight (8) days after I contacted them. Hilltop KIA was able to inspect the car, replace the battery, wash my car and transport me to and from a BART station, all within thirty hours after I first contacted them by telephone. I greatly appreciate his assistance and the good service I received.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
good little car
by KAKAKAKIAAAA from NJ
October 25, 2018
The manual crank windows are not bad if you are taller, I can reach every handle from the drivers seat. The 6spd trans is really good too! I can average 33mpg if I drive the speed limit.
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
Beyond stylish and powerful for the money
by Gerald the Wildcat from Tucson, AZ
November 22, 2018
The ride is on par with other vehicles in its class and the power is surprising. Handles well for a larger vehicle. Plenty of room for passengers or cargo with fold down back seats. Lots of hands free features that keeps the drivers hands on the wheel for radio and phone. Best minivan I've owned to date.
I had a slow leak in my tire. They found a nail in it and repaired guickly, effciently and it didn't cost me "an arm and a leg".
it’s gone now
by RegiDC from Laurel, Maryland
June 24, 2018
After owning this vehicle for only a little over a year I sold it due to Kia’s poor quality. This vehicle always cracked and popped as if it were made from cheap materials. Also, it has defects the doors would randomly unlock themselves. It did get great gas miles and 200HP for a Hybrid is really decent.
This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who wrote up my order was very professional and extremely helpful. My service was to pick up my key number 1. I had no idea that this takes around 90 minutes because of programming. I was so greatful that they drove me somewhere where I could wait and did some errands. even though there was a mix up and I have to return for key I highly recommend this service department. They took care of me. The only drawback is I live in Brentwood and have to return.
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
I new what I was looking for and was glad to find it. I was hopeful for a better deal and found it difficult to manage an agreement with financial advisor. Fortunately after hours of negotiating all kinds of terms we came to understanding. I understand I choose a very special SUV, but as a customer looking for the best I expect the best deal. Sales representative did a great job showing me my car of my dreams with great knowledge.
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
Such a great service by Mansoor second time buying
by AMARISOFI24 from DealerRater.com
December 3, 2018
I love the costumer service , very professional and also quicks process happy with my new MDX 😍😬.. this is my second time buying and I love this deslership
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
She is not only a great individual but she is someone who cares about what’s right for you. So thank you for making me feel comfortable and excited about my new car!
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
Purchased a Hyundai Elantra today from Nicholas Parks Hyundai. Our sales guy "Louisiana Sam" was the best! We saw a few cars, drove the one we wanted, we were in and out in like 2 hours, start to finish. Sam was hassle free, no pressure and honestly a joy 2 purchase from. I wish I had money 2 buy 2 cars today...lol! I'be purchased a many of cars in my lifetime and honestly you just want to tell the sales people to bug off. But Nicholas Parks have a win win. You look, see, they answer your questions and then you buy! Thank you again!!!!.
I look good parked beside a Lexus .
by Rambling rosa from El Campo, Texas
January 8, 2019
Comfortable heated seats. Interior upholstery stays clean. Back up screen is so helpful, especially in mall parking lots. Lots of leg room available in rear seats. Plenty of cargo room in rear.
An amazing service center. They even delivered my car to me! I am very pleased with the service I received! Great place to take your car and know that they will send it back looking better than it did when you dropped it off!
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
We hate shopping for new cars!!! That???s why purchasing our 2019 Bolt from Putnam GM was such a singular pleasure. Getting the price on the car we wanted was done extremely quickly over the phone and by email with Ramin Asbaghi, the Internet Manager. He is a great guy, not pushy, and easy to communicate with. And the price was the best of 4-5 dealerships we contacted. The financial paperwork with Doug took all of 15 minutes and we were on our way. As good as it gets dealing with car dealerships!
by Kia4Soul from Griffith
January 10, 2019
This Kia Soul is a breeze to drive, comfortable and agile, storage space is excellent, gas efficient, easy to maintain, change lights, modify, have fun
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
Soul Perfect For Tall Person
by OwnASoul from Apalachin, NY
August 1, 2018
The Soul Really surprised me the with how much room it had. I am 6'5" tall and I did not feel cramped. It is a real joy to drive. It is even comfortable for me on a long trips despite the short wheel base. I wish the gas mileage was better. I average about 27mpg for all around driving and 30 on the highway. I have the Soul ! which has the 18" wheels and the premium sound system and sun roof. Nice little big car!!!!
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
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