Brad Howell Ford made our shopping experience for a new car the easiest it's ever been .we were treated fairly, all of our questions were answered and we got a great price. The service department at Brad Howell Ford is amazing they do everything they can to make your life efforess. Thank you Brad Howell Ford. We will recommend you to everyone...
In search of a newer vehicle when mine was not drivable due to fuel pump issue that was leaking, I stopped in at this dealership to check out a vehicle that I found on line. I was able to get assistance quickly and the salesman I talked to was friendly and helpful. I was also shopping around other dealerships but was not getting the help I needed so I called Cole back. Out of all the dealerships I went to, this one was the only one that I fealt that they cared about my situation and that they weren't going to take advantage of it. I found all the staff in the purchasing process friendly, knowledgeable, and genuine. I am now the owner of a beautiful vehicle for a fair deal. The overall experience was enjoyable. I would highly recommend this dealership to anyone.
Welcoming. Professional. They listened and delivered on what we wanted. Service center thorough and trustworthy. Heart warming environment. Greeted with our names every time. Treated like family what more can one ask for? Dealing with this dealership is comfortable and easy. Thank you for your approachability and understanding at all times.
Steve and the guys at Brad Howell Ford went above and...
by dwtill01 from DealerRater.com
October 26, 2018
Steve and the guys at Brad Howell Ford went above and beyond, and made the experience of purchasing a new vehicle extremely easy. The entire experience was terrific, from the initial meet and greet, to the delivery, they made my wife and I feel at home. Thank you Steve, you have earned a customer for life!!!
I do not own a Buick or GMC, I own a Jeep. Whole down in Indiana from Michigan my Jeep's head gasket needed to be replaced. The jeep only has 73,000 miles on it so Mike in the service department called and was an advocate for me by calling the local Dodge / Jeep dealer to see if they would fix this problem. Jeep / Dodge would not help at all even though the car had under the 100,000 mile warranty (but was over by 3 months). Matthews GMC fixed my car and gave me a GREAT price. Even though I live out of state, they went the extra mile. They know that a are dealer just doesn't sell cars, but is a continuos relationship with the customer long after the car is delivered. If I lived in Indiana and was looking for a car - Matthews Buick GMC would be my first stop.
I purchased my Buick last week and I'm pleased with the customer service I received. The entire process was smooth and I would recommend this dealership to anyone. I'm looking forward to my first service visit!
We drove 3 hours to buy a car from Matthews. Kevin helped us with the paperwork ahead of time and the process was simply and easy. They gave us a great deal on our trade and the price on the vehicle we bought couldn't be beat. Don't hesitate to come here.
I was looking into leasing a 2014 GMC Sierra, we emailed 3 dealers in the area and Matthews Buick GMC was the only dealer that replied to the email. Kevin Newell was awesome! We emailed them on a Sunday, got reply on Monday and let him know what we were looking for. I went and drove one on Tuesday and I had my fire ne red pickup on Friday!!!!
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