Although I made my purchase over the phone. Dealing with Patrick was among the very good and pleasant car buying experiences for me. He was available ASAP to answer all my questions. he was there to help me after the sale too.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
Couldn???t be happier with my experience working with Patrick Moore at Plaza Lexus. Even though he was new to Plaza, Patrick went out of his way every time I came by the store. He worked with me finding the right car, listened to my needs and delivered a homerun with the ES 350 FSport. Will purchase my next car with Patrick and Plaza.
Best purchase I ever made
by Elizabeth from Poinciana
November 25, 2018
Iwas always impressed with Lexus and when the opportunity came to buy one, I did. Have been totally satisfied since the day I drove it off the lot.
My 2016 ES 350 just came off of lease and Patrick Moore at Plaza Lexus made the process of turning in my prior Lexus and obtaining a new 2019 ES 350 a seamless and pleasant experience. I would recommend this dealer and Patrick Moore in particular to anyone who is looking to get into a Lexus vehicle.
RELIABILITY & PERFORMANCE
by TARGA 157 from Dallas, Tx.
November 8, 2018
i bought this car brand new and have really met all my expectations. The only thing is that Lexus are proud of their vehicles that is why you pay for the price. I traded this in now for a Lexus GX460. Once you have own a Lexus, you will never buy other vehicles.
The process of purchasing the car from Jackie was extremely pleasant and smooth. I found the car online and did all my negotiations with her over the phone/texts. She was very quick and prompt in responding. Did a fantastic job of listening and answering any questions I had. I drove from KC and was in and out of the dealership with my new car in less than 2 hours. She followed up after a few days to make sure we were happy with our purchase.
Lexus has not kept up with the technology
by Lexus gets a B from Springfield, VA
January 4, 2019
I would not buy it again. The new Fords as well as the BMW's and other ares are more focused on innovation and user needs. Even Lexus Navigation maps are very out of date and they refuse to use Google as a source.
Jackie, Joe, and Dishion are always great in helping me. They are friendly and accommodating. Anytime I call they are prompt in their response. Or if I go in they make sure they take care of me. Great customer service.
Very good car
by paul from Houston
August 27, 2018
Great, modern designed car for the money. Good on gas - 26 m/g , well handling. similar in driving experience to Mercedes than BMW. Not a sporty car.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Best Luxury Value
by Murphy S. from Baltimore, MD
August 13, 2018
Very smooth ride with a very quiet interior. Reliable, looks great and uses regular gasoline. This is the best luxury value and Lexus has outstanding customer service not to mention the car has all the safety features and the Mark Levinson Surround Sound is awesome!
While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back later that day and told me the problem and said the parts were in stock and she thought they could get it finished by the time my meeting was over. True to her word the car was ready as promised! Great service!
Best brand and car make that I've owned
by Thompsm4 from Williamsville, NY
December 17, 2018
This car will satisfy the most discriminating driver. Power, comfort, efficiency, and value. You will not be unhappy with a Lexus.I would happily recommend this car to anyone.
I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wonderful to work with. We were at the dealership at least three time before we decided to purchase our RX. Every time Nate was very helpful and alway took car of us. Nate Hopson is great. Thank you to all of the team as everyone made this experiance wonderful.
I keep buying
by Always Lexus from worcester, ma.
October 4, 2018
this car is the 5th one I have owned. they have lived up to their reputation on every one I have owned going back 1993
I recently purchased a new 2019 RX 350 from Mungenast Lexus. Once again, I only have positive things to say about this group of fine people. Each and every employee you meet is a consummate professional in their field of expertise from the ladies at the front desk to the porters that clean up the cars. I've purchased several cars here and Nate Hopson is the BEST salesperson from start to finish. If you are in the market for a new Lexus do yourself a favor and head over to Mungenast Lexus!
I am come back customer. This is second more Lexu
by Kap from Olympia.Washington
December 15, 2018
I am very pleased with this second Lexus. I will also buy next vehicles will absolutely LEXUS!! This vehicle is very comfortable and luxury riding
Purchased a usedCadillac CTS from Kyle today. The sale was professional, done quickly, and paperwork was made easy. Thank you Kyle and also want to thank Robert in financing who made the loan process a breeze. Good work.
I got the best deal!
by Ztorres from Lynnwood, WA
October 21, 2018
I absolutely love everything about my car and my whole purchase experience. The salesman Alex Robles made it so easy for me to get the car I wanted and at a great price. I cannot complain. I will be back again when I need a new car.
Our family has now purchased 6 vehicles from Mungenast dealerships. Rick Brennan (As you know, he???s amazing, the reason we always come back to Mungenast.) was our first salesman and has always directed us to the best people to buy from at the other locations if needed. Today we went to Mungenast Lexus and had an awesome experience with Kyle Blake. He was patient while we test drove multiple cars, we had him running all over! When we found the perfect car, Kyle got us a fair price and great value for our trade. I can???t say enough about how easy he made the process! Kyle is an asset to the Mungenast brand and I will absolutely recommend him and the Mungenast dealerships to my friends and family in the future. Why go anywhere else? See you in a couple of years about a car for my daughter! :)
Your service personnel are fantastic especially Brandy. She went out of her way to rescue me twice during a recent repair service. Everyone there is very helpful and really makes an effort to ensure the customer is satisfied, but Brandy is a wonder!!
by Sharif Dalia from Williams az
December 2, 2018
Great car very reliable and comfortable had no problems with it so far and hopefully I will not would recommend this car to any one
Codi was amazing! He was the first one to ask me what I was looking for. He took the time to make sure I got the car that I really wanted. Thank you, Codi!
by ST from USA
November 28, 2018
What's there not to like, soft ride, good acceleration and braking, fit and finish is second to none, mechanically similar to Avalon, easy and cheap to get it fixed if needed. Uses regular unleaded which is big plus. One of the best warranties out there although I doubt you'll be needing it, very reliable.
Our experience at the Dean Team Subaru was great! The staff was very helpful and nice. In particular we had Andrew Scheetz as our salesperson and he was wonderful. He was very knowledgeable about the Subaru we purchased. He was very helpful during the test drive to point out all the features. All in all a wonderful experience. We drove here from central Illinois and would not hesitate to use this dealership and again. Can not recommend them enough.
Bought it used, looks like new
by Liz M from Westbrook, CT
December 13, 2018
Very smooth ride, handles well, very easy to drive, excellent front and back lights, very good power. Very good technology. Can not beat a Toyota for longevity and reliability.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
Love My Car!!!
by TNVolsFan from Alcoa, TN
October 7, 2018
This cars meets all my needs and expectations. Drove it home from Florida and enjoyed every minute of the ride home. Good on gas, smooth ride and all the features are great. Has the power and more for my needs. Very pretty and stylish. Great preforming car.
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