I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I came in to test drive a Passat in July 2016. In making contact with Kevin Dixon, I let him know what my concerns in purchasing a VW were. Kevin listened to my concerns and addressed them; and he listened to what I wanted in a car and acted.
Last weekend, Kevin located and delivered precisely the car that I sought and was able to bring it in at my budget. He and his colleagues at Uptown VW did this all professionally, with multiple options that would have met my requirements, and without pressure.
I know many people will dismiss this review given how recently I made the purchase. But I can say without hesitation there has been no buyer's remorse on my part. The car we got suited our needs, the financing we got suited our budget, and the process we got from Kevin suited what we want in a buying experience.
For as long as we are in or around Albuquerque, Uptown VW has a loyal customer in us. We are truly satisfied with the product and service we got from Uptown VW.
Recent search did not find vehicle that I wanted, but have purchased from them before. Fair prices, good quality of inventory and friendly staff all make it a pleasant place to car shop. I can and have recommended them to friends.
Most people know that Lexus makes a great product but it is the people that make the dealership and the whole car buying process a memorable one. Wright is the consummate professional. He responded to all questions and inquiries in a very timely manner. My wife thought he was great and so did my sister-in-law who joined us on our new car venture. Thank you Wright, this is now the 4th Lexus in our extended family!
I found myself suddenly needing a new car in September (bad timing). Kassandra showed us both the RX and ES and we were able to determine that the 2019 ES fit everything we were looking for. She was patient, knowledgeable, and pleasant to deal with. I really appreciated her putting forth the extra effort to find a car that fit most of our requirements. Best new car buying experience I've had.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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