Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
The experience I encountered was great service. I didn’t actually visit dealership physically. But online I was given tremendous assistance without delay. So I can only imagine the service at Audi north Miami. On 1-10 scale, I give 10 rating!!
All service since i came in was terrific. My salesman Miguel Thodde went above and beyond to get me my car. I would recommend to anyone wanting a car. Thank you very much i am forever grateful Miguel. You have a customer for life.
Professional, smooth, easy, quick. I went to the service center on a Sunday at 1:00pm. The receiver greeted me and efficiently noted mileage and did a thorough inspection of my car. They were clearly busy. I had no appointment, however, I didn???t have to wait long to see Ed, my service person. I went to the cafe to eat something and do some work. So happy they had sockets that I could use to charge my computer. Received the call that my vehicle was ready at the agreed upon timeframe. Collected a clean, washed and well serviced car.
I have leased many rx 350 suvs from Lexus over the years. Miguel is outstanding at what he does. A true gentleman. Explained everything in detail. Learned about his wonderful family. Never acted pushy... no pressure whatsoever. A perfect experience... extremely accommodating. Will be using Miguel isn the future. Sincerely Evan Wilkes and Tami Lehrman.
Great experience with kimani I would love to come back and buy from him again very smart and knowledgeable about his vehicles great personality . Will tell my family and friends
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