I had a professional, knowledgeable, friendly and non pressure sales associate, Ernie Tommasiello. He was a pleasure to work with and always courteous and pleasant.
My first SUV my 5th lexus
by Judyg from Hicksville, ny
December 8, 2018
After driving a Lexus ES 350 for the past 12 years, this is my first SUV. Really like all but one aspect of this car. It gets great mileage on long trips, but most of my driving is local and the mileage is sub 15 Mpg even with premium gas. That’s my only complaint.
Went to Lexus to look at CPO cars. Ernie was very professional, answered my questions and presented options. I had intended to just look, but by the end of our conversation I bought a new Lexus. Very pleased with it.
Excellent choice if you're looking for a crossover
by Lexus0116 from Englewood, NJ
January 13, 2019
The NX300 has exceeded my expectations! The drive/ride is as smooth as if you're not even riding in a slightly larger vehicle. I have no complaints and daily I'm impressed with how well it handles.
I’ve been buying new cars for more than 40 years and this is the first time I really enjoyed the process primarily because of Ernie, my sales rep. He was very professional and also kind and very helpful. I would recommend him to anyone.
Most luxurious car I have owned
by Marty from Seattle, WA
January 3, 2019
I love the luxury of the NX300. Comfortable and quiet ride. Very peppy on the freeway. I am very impressed with all of the safety features. The 360 panorama camera view is great for city parking, too. I plan to have this car for quite awhile.
Ernie was the most professional and thorough salesman I have ever dealt with- wonderful experience. Knowledgeable, no pressure-follow through and follow up would recommend Ernie to anyone
Another reliable car I owned, my 2nd Lexus
by Rhina C Z from Dupont, WA
January 2, 2019
It is magnificent, the car drives me in a comfort of my own. It is the perfect size for me. Preferred exterior and interior color. I love all the features and extras. Comfortable rides, smooth driving and absolutely safety features. I can’t ask for more.
The entire staff at Lexus of Warwick was very professional and courteous. Randy Pugh was great! He was well informed on each vehicle and was able to help my find just the car I was looking for. He wasn’t pushy like salesman I have dealt with at other dealerships. I am more than satisfied with my purchase! Thanks again Randy for all your help!!
Most quiet car I ever owned
by Ruth from Canal Fulton, OH
December 30, 2018
Overall a great, reliable luxury vehicle. However, there was no CarPlay included as one of the features In the package we selected. We didn’t need the entire technology package.
Kyle was amazing and found everything i needed, and even located the car i wanted. zero pressure and everything was done in a professional, timely manner
Very well made Vehicle
by KimB505 from Germantown, Md
December 20, 2018
This car met all of my needs. Built very well. The ride is very smooth and quiet. Comfortable seats, plenty of leg room, loaded with technology, and additional security measures were added. Feel very safe in this vehicle.
I walked into the lexus dealership with no clue what I wanted. Kyle, a sales rep that works there provided me excellent service and showed his expertise when it came the lexus vehicles that were currently in the lot. He me feel comfortable with the decision of purchasing a 2014 lexus es350 and overall it I feel like it was the best choice made. I suggest to anyone that is purchasing a vehicle from lexus to speak with Kyle he know what he is talking about and will provide the best service to your needs!
Love my Lexus
by Jerry the sink man from Coral Springs, Florida
December 19, 2018
I actually just got this particular car two days ago. So far, both my family and I are very happy with this new SUV. This is the 9th Lexus that I have leased for either myself or my wife and we have always been extremely pleased with their performance, appearance and reliability so at this time, I have no reason to think that my new 2019 NX300 will be any different. I was looking for a relatively small SUV and this car seems to fit the bill perfectly.
Came in and had a check engine light on. Ryan helped me take care of the issue and also got me a nice loaner to play other while my RX was getting serviced. I forgot my cc and kids car seat in the car and Ryan took care of it for me.
People like Ryan is why I prefer getting a Lexus.
Oddly enough after chatting with Ryan I ended up trading my RX 350 for a newer ES.
After reading all the reviews you’d think Ernie seems like he has a ton of family doing reviews for him.
All jokes aside. Ernie is awesome to work with. No pressure took his time with me and never felt pressured or rushed. We looked at a few cars and after a couple of hours finally made my decision.
Thanks Lexus if Warwick. This will be the second car I purchased from you and certainly won’t be the last
Nicest car I have ever owned.
by SheilaB from Chehalis, WA
December 4, 2018
The car is beautiful, the inside is plush, comfortable, and the electronics is state of art. It is compact but roomy, and real pleasure to drive.
I wasnt even looking for a car until I walked into the dealership, being welcomed by Ernie Tommasiello and given an amazing offer on a new IS 300. After some back and forth with financing, I finally got the car and Ernie made the whole experience painless. I appreciated the fact he made sure I understood the process, the car I was getting, as well as any benefits of being a Lexus driver. Highly recommend LoW.
Great style, just a few drawbacks.
by Jog1151 from Oceanport, NJ
November 24, 2018
Beautiful car, I really wanted to love it, there were just a few drawbacks. First thing that I had a problem with, was the very tiny rear window. Almost impossible to see anything when you are in reverse. Obviously there is a backup camera. I just was not comfortable with the limited rear view. I also found the interior a little too snug, nothing I could not deal with though. My only other concern was the 4 cylinder turbo engine. It definitely had a peppy ride, I am just more comfortable with the power of a V6 engine, and actually ended up purchasing the Lexus ES350. Overall I thought the NX was a gorgeous car, and priced very well for a Lexus. I just happen to like the ES 350 better.
by Joyce and Tony Torres from Clayville, Rhode Island
April 21, 2018
Upon arrival at Lexus of Warwick we were met by Ernie Tomasiello. He was very informative and treated us with enthusiasm, friendliness, and made us at ease in the process of buying a car. We would recommend Ernie and Lexus of Warwick to our friends.
Our only disappointment is we waited too long to finish the transaction with the financial officer. We completed all the paper work the day before and made an appointment to come back the next day to sign papers and pay for the car but made to wait for 2 1/2 hours, as a result we missed a very important occasion. Once we went in to her office, it took 9 minutes to finished the transaction. If only she had kept the appointment on time, we would have been on the way to enjoy the day.
Otherwise, we were very happy with our experienced with Ernie.
by Bob L, a 2 Lexus owner from Deland, FL
November 21, 2018
Great car. Performs and handles well and a true luxury interior, look and ride. I've always had good luck with Lexus vehicles and spend much less time in for service than most of my friends with other types of cars. A luxury car and the dealerships provide luxury service.
I have 2 different Lexus, a GS and an NX. I have had many others in the past. They are the most reliable cars I have driven in my 57 years of driving. They hold up well and their residual value as a used car is always tops, whether it be when I used them for work and put on higher mileage or in retirement.
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