I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
Excellent setting and no hassle purchase and dealing with Edgar. Very surprised to experience such a smooth handling of vehicle purchase at an EXCELLENT dealership in this day and age. Mike in Finance was superb and so easy going gentlemen! Came away with excellent customer experience so much so that we would visit this dealership again for vehicle purchase even though it an hours way away!!
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Claudia Zires was extremely helpful during the buying, financing, and general sales experience. We drove over 8 hours to get the car that suited me and everything was exactly as she said it was, no surprises, just a quick buying process. She even had our truck that we traveled in washed while we went over the financing options. I highly suggest anyone who is looking to buy a car to consider the Autobarn Mitsubishi of Evanston during their search.
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
Just bought a used flawless low mileage (51K) Audi A6 4.2 from them. The crazy part is its 9 years old! What a rare find and at the right price, trust me I looked everywhere. TAB is a small fater son operation (Frank & Todd) with low overhead. You can tell they take pride in the cars they buy and are able to price them to sell by not have a fancy store and huge team of employees. Every car in their inventory was immaculate. I went for a test drive with Tom the only employee. He let me get on the interstate and open it up, after seeing it ran as good as it looked I was sold. Thanks Tom. Before TAB I looked at number of major car dealers and only found beat up cars that were overpriced. Not saying you can't find a diamond in the ruff, but its not worth wasting your time just go to TAB all they sell is diamonds. If they don't have what your looking for they will try finding it for you. Great experance I will be back when it's time for another.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is the second car I have purchased through Tony and he is an outstanding salesman. Everything you want when purchasing a car; professional, knowledgeable, understanding, and honest.
In addition to Tony, my experience with other Garber folks has been excellent. I would highly recommend Tony and Garber Toyota.
They have great hours for those working in the daytime. Unexpected journey tire issues and David took immediate measures to get us back on the road. Thank you
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