Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
My husband and I had the best shopping and buying experience at Arrowhead Lexus!!!Our sales man was very professional and answered all of our questions. He has even done a follow up call to make sure we understand all the options in the car and offer assistance if we don't!! Finance was great they sealed the deal and we were in and out!!!!
I have been a Lexus customer for over 25 years, I have always been pleased with the service & care all their staff have shown. My last salesman was Angelo & he was very professional & worked with me, my service advisor Chris has always made it easy & comfortable for me when I come in.
I enjoy driving a Lexus & feel it's a good quality car.
Trey Jackson at Arrowhead Lexus was very professional and very patient with me while I was trying to make up my mind, which SUV to purchase. At no time did I feel under any pressure to buy, unlike my previous car buying experiences with other dealerships. Very much appreciated! The rest of the staff, in particular Chris, who was able to work with me to get the price I wanted, are very friendly and made the car buying process that much more pleasant. I would definitely go back and buy another vehicle from Arrowhead Lexus and ask for Trey.
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