Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
It was a pleasure doing business with New Country Lexus!!!
Customer Service is the BEST!!! Service department is awesome, Service Director Joe M is honest and always go a extra miles to help!!!
Sam is very knowledgable, patient and gives top dollar for trade-ins. Compared to several other dealers, Sam gave me thousands more. If you have a trade-in vehicle this is definitely the place to go. I ask a million questions when it comes to transactions like this and Sam was very patient with me, answered all of my questions and offered his help whenever it looked like I was struggling how to figure out the vehicle! If you're looking for a used or new vehicle I highly recommend stopping here -- Sam helped me get into my Toyota Prius which is the perfect fit for my new small-family!
I purchased a previously loved 08 Lexus RX 400 h-ybrid out of state. We use New Country of Latham NY for all its maintenance and service if needed. The entire team is nice, professional, fast, and accommodates your needs as best they can. The waiting room is comfortable, up scale, has nice amenities like TV, coffee, etc... It is almost pleasure to pay, ¿ ( considering the top quality the service department provides )
Service is always friendly and good but when my granddaughter was having heart surgery 150 miles away I was able to keep the loaner car for four days , no problems. It took a lot off my mind. Thank you. Repairs and facilities are good too just couldn't get the stars to work
Just purchased my first Lexus at New Country Lexus. I worked with Angel in sales, Frank in financing, and Corey who took his time explaining all the features of my new vehicle. The staff were all professional, kind, and patient. I would highly recommend this team at NCL.
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