Like most people, I dreaded (past tense) the car buying "dance". HOWEVER, my experience working with Alex and only Alex (no manager, no finance guy) was pure joy. No pressure and MUCH faster than my previous car purchases with other dealership's. Can't say enough nice things about Alex. Also, new to the Lexus nameplate. LOVE my new ride!
The oil change process was fast and easy. From the moment I pulled into the service bay I was greeted by polite helpful people. The wait was reasonable and was made easier by the well-appointed and comfortable waiting areas.
Absolutely top notch service, from the first call to getting the title after the sale. Responsive and very helpful. I would not hesitate to purchase a vehicle from them again. I purchased our last vehicle from a different dealer and the service stopped right after the deal was done, not here. I highly recommend Tom Wood Lexus.
Awesome Customer Service and vehicle inventory.
The best Financing options and service ever.
This was my 7th car and bought it for the first time from Audi Indy and my experience has been the best so far compared to any other dealership in town.
Donnie Jones was my Sales Agent and was very professional and understanding of our needs and helped us with the entire process to precision! Also the entire Finance department are rock-stars!
Thanks for the amazing experience of car buying and helping me keep my faith in good salesmanship and ethical processes!
Than you so much!
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
I cannot say enough about our experience at Andy Mohr Buick in Fishers, Indiana. Our car was totalled due to an accident and we were hurriedly forced into used car searching. We chose to visit Andy Mohr due to their quick response to an email inquiry and the kindness of Carmen, our first contact. She responded to us within two minutes of our inquiry. We then worked with Evan who carefully considered our concerns and budget and showed us only appropriate vehicles. No pressure! He adjusted to our schedule and met with us twice in one day. We felt so comfortable, welcomed and confident in our conversations that we bought a car that night. Hats off to Andy Mohr!
If you thought the only way to purchase a used car was to shop locally, you could be missing out on some great deals on some even greater vehicles. My wife and I were researching the used SUV market for her a vehicle and came across Indy dealer, Tom Wood. He has a range of dealerships with an even wider range of used car inventory. We are SO happy that we made the drive from Ohio to not only save thousands of dollars but to experience their top notch sales staff and the entire Lexus-Plus buying approach. Alex, we appreciate you. Period. You are the one who made this the easiest car purchase thus far. Alicia, thank you for all the upfront information that you provided so quickly and ultimately bringing us to your location. If we are ever in the need of another vehicle, or if a friend or family member is looking to buy, our first stop and recommendation will be with Tom Wood, Indianapolis, IN.
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