Lost transmission towing camper from Florida to Colorado. May 3rd. I coasted into the front of the dealership. I knew what was wrong. I just retired last year. 30 years in automotive after market. I sold parts to dealership's and any garage or repair shop in my market. ASE parts specialist. I looked at used Surburban's. I like my 2005. I went to the service department. Asked how long would it take to get a GM remanufactured unit. 10 minutes went by and I got my answer. We can have you back on the road tomorrow after lunch. I went for that deal. While we waited one of the salesmem offered to tow our camper over to used car department. Hooked us up with electric and water. We had our german sheapards with us too. They offered us a loaner car so we could get around while we waited. We didn't need that. We had a wonderful experience. This was one of the best experience in a repair shop I have had in a long time. I want to give everyone there a job well done. Thank you all because I must have spoken to most everyone. Lots of free coffee. Thank you again.
All my maintenance service has been performed by Greg LeBlanc Toyota Houma dealership and has always been outstandin. Jackie and Stacy has always kept me up to date on service, recalls, and or options and specials. Great working with them, a full 5 star for theses ladies, Joe with a 2.5 cause he said so. All exceptional personnel and should be recognized for treating the customers like they are first. Good job y’all.
My mother and I recently went to this dealership to look at a 2014 Rav 4. With the help of Justin we left the dealer in that car. Our experience was great and everyone there were very helpful. We loved,loved, loved Justin!! Great customer service! Met Polly also. I love my new Rav 4 and look forward to visiting this site in the future. I recommend visiting this Toyota dealer!!
On November 13th 2015 I walked in to find that the young man i normally deal with was not in and would not be in till the end of next week. Well i really did not want to wait so i decided to let the young man who greeted me help me. That young man was Justin Lejeune, I was not sure what i wanted so just think a woman that does not know what she wants! So now can you imagine what Justin was going through. Well he sat with me for hours and asked me questions and listened to me. He took his time he made me feel like i was the most important person. Which when you are spending that amount of money in one place you expect to feel important. Justin did exactly what a great sales person should do that is why I have to give him an excellent review!!! I bought me a Rav4 that night and could not be more happy with my purchase or with the service i received that night. I have owned nothing but Toyota's since 2003 and will NEVER own anything but a Toyota. I will also only buy Local. Thanks Justin LeJeune!!!
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