Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
Great Customer Service. If you want to work with a easy, honest, salesperson talk to Elizabeth in internet sales Ask her to hook you up with Pedro. He is very understandable and will walk you through the car purchasing process . Will be sending my friends and family up there.
I was looking for a Truck for my business and stumbled on a few that they had online. They had quite a vast selection to choose from. Overall very happy with the van I bought. It has been great so far for the last 6 months. No issues. Definitely recommend to check their selection of vans out. I will be trying them first on my next van.
Had an amazing experience with Ted Korda. He was very helpful and knowledgeable about the Lincoln Continental Reserve . He was very friendly easy to speak with and also very knowledgeable on cars was amazing...
Ted Korda is great. helped me out when I didn't think I was helpable. Super patient, very kind, and a generally great person to be with. Ogden Lincoln of Westmont is my car dealer for as long as I live near it and as long as he works there.
I called ahead of time to make sure my salesperson would be there. He was not available when I arrived. I was given to another salesperson. Not so bad. He was very energetic and helped me out tremendously. He was eager to answer my questions. I was able to look over the vehicle. I was pleased with it. When I came to ask about pricing, my representative said don't even think about asking $2000 or $3000 off the price. We price them closely. This was a turn off. As far as I know in buying a car or a house: I present a price and the dealer either accepts it or rejects it or counters. That is how we buy things. It is unsettling to me to think that the salesperson would tell me how to price a vehicle. I had in my mind what price I am willing to pay. I found the same vehicle with 12000 less miles on it for the same price. I can't wait for him to call me back. I will see where we go from here.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
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