I just bought a cream puff 2001 dodge pick up with only 26,000 miles on it. It could not have been any closer to what I wanted and in much better shape than I could have ever anticipated. Victoria was so helpful and kind through it all and I thank her for her help. I love my new buggy and I am so lucky to have found such a quality truck.
So far all I have done is sign the paperwork for the vehicle. They gave me the price I wanted on a 2018 BMW 640i GT and have worked with me to get the vehicle delivered on our anniversary (I am in a different state). Their explanations are concise as long as you are clear on what you are asking or what you want. I would recommend Isringhausen
This dealership is the model for what every dealership should strive for. Being an out of state buyer, they made the process just as easy than if they were just a few miles down the road. When I arrived they rolled out the red carpet and had me in the drivers seat in short order. This is a stark contrast to several car buying experiences in the past. Thanks Dave and Mark - the service was much appreciated!
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Bob Lambert and BMW of Bloomington were extremely easy to work with in our purchase of a used BMW X5. Bob answered all our many questions over the phone, emailed many pictures and numerous documents, and most importantly described the vehicle honestly and accurately. The vehicle was prepared for our arrival from 2+ hours away, we test drove it, and then the transaction process was quick, easy and transparent with no "hidden" fees or pressure to purchase optional services or warranties although they were available.
I recently purchased an BMW x3 from BMW of Bloomington. I was very satisfied with the experience. Bruce Spencer was awesome, very professional and knowledgeable. He was very patient and did an outstanding job helping me in my purchase. Overall the buying process was easy and actually quite enjoyable. I would definitely recommend this dealership to anyone looking for your next vehicle without reservation.
I recently purchased a SAV from BMW of Bloomington and was very pleased with the experience. I usually dread the buying process and like to take my time when making such a big decision. Bruce Spencer was very knowledgable and not pushy like other salespeople I have dealt with. Overall the process was easy and enjoyable. I would recommend this dealership to anyone looking to buy a vehicle.
We visited Sam Leman's BMW dealer all the way from Chicago to pick up a 2017 BMW 320ix. I have to admit, this has been the best car purchasing experience I have ever had. I have purchased over 15 cars from different dealers, but this has been the best so far. Robert Lambert was extremely helpful and accommodating as we were on our way to st. Louis and he made sure everything was ready to go for us by the time we got there. Next time we are in the market for a new vehicle, I am definitely going to make the drive here.
Eric, Terry and Robert did an excellent job in helping me in my purchase. They went above and beyond in every aspect which even included picking me up at the airport when I flew in to pick up my car. I have owned over 25 cars in my life so I know the process. I highly recommend Bloomington BMW for your next purchase.
Tim was awesome to work with! I was already set on a vehicle I wanted and Tim helped make the entire process easy and informative. Tim went above and beyond by going to a different sam leman dealership to get the exact vehicle I told him I was interested in. Then we set up a time for me to come in and he already had the vehicle brought over and in front of the building ready for a test drive. This was my first time purchasing a vehicle of my own and I highly recommend working with Tim!
We have purchased 3 BMWs from Bruce Spencer. Each time he has made the experience a pleasure. He is well informed about the cars he sells and has always been available to answer questions after the purchase. We keep buying BMWs because of the excellent service we receive from BMW of Bloomington.
I haven't bought a new car in several years. My experience was beyond what I expected. My sales associate Tim was helpful and informative and stayed with me during the entire process. My finance representative (another Tim) explained everything thoroughly. Both of them stayed well past closing to make sure I drove home with my awesome new car. Tim still keeps in contact to make sure everything is going well. I now know buying a car does not have to be a stressful experience. It can be a great experience. Thank you to this wonderful team!
Tim was great. I exchanged emails with him and he asked me probing questions about what kind of vehicle I was looking for. We set up a time for me to come in and he already had all my vehicles out front and ready for test drive. He even went to other Sam Leman dealerships and brought them all to one location to help speed up the process. Overall the entire process was easy and well organized. I will recommend to everyone
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