I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had.
Not only was the buying process a pleasant experience but the service department is also a great experience.
by BARBARA from Middletown NJ
January 11, 2019
Very comfortable and roomy. Good looking vehicle that has been great since the day I bought it. Has great pick up and has not needed any repairs since I bought it.
I purchased a new Ford Flex over the internet. The salesman Ed was fantastic, as was everyone from Mr. Diffee on down. I highly recommend this dealership.
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
Connor was great on assisting us find the best vehicle for us and our growing family. There was never pressure to rush or buy. We will be using them for service and recommending our friends and family.
Safest Car on the Road
by Reddhedd from Red Bank, NJ
October 30, 2018
The MKX saved our lives! If we were in another car I would not be here to write this review today. Not many cars stopped at a red light today could withstand a 40 mph rear end collision (by a drunk driver in a 1980 Cadillac coupe) and still be on the road! Yes, there was significant damage to the rear end of my car BUT my family (and the passengers in the cars in front of us) were not injured! Thank you for making such a structurally sound and safe car!! I’m a Lincoln fan for life!!
Interested in a Lincoln Hybrid I was shopping around and was prepared to go out of state to buy what I wanted. Went to Diffee Lincoln saw the car drove the car bought the car. I had been talking to Lincoln Dealer in Texas. I asked the sales person in Texas if he could make me a better deal on the same car. He said no and that the deal I was being offered from Diffee was a great deal and not to walk away. That simple a Great Experience
by ToniAbell from Moose Jaw
December 27, 2018
This was an awesome vehicle. Awesome price. Wicked incentives. Very roomy for a full size family in cabin and cargo space. Can for a huge amount of goods in the back.
Sales associate, owner, and finance employees were great to work with. All staff genuinely cares about you and your purchase from "Hello" all the way to "Thank you for your business". This is the second vehicle I have purchased from Diffee and I plan to return for another in the future.
Best sales dealership I’ve experienced in yesrs
August 23, 2018
Fantastic. Perfect size. Look is sleek. Inside all luxury. Drives smooth. Gas mileage approximately 23 in the city and 27 on the highway. Love that the seats cool and heat.
Leased a new 2018 Ford Expedition Limited. Laine Diffee gave us a great price and the Finance Department's knowledge of leasing is exceptional. We ended up with a great payment for such a nice vehicle. Definitely worth the short trip from north Edmond.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
I purchased my 2017 F-250 Platinum from here in August 2017, this is the 4th family vehicle we have purchased at Diffee starting way back in 1997 when we bought a 1997 F-250 7.3, which we still own, at the mcarthur location. We never have issues and always receive the best service and best deal around and Connor has been our sales guy the last 3 purchases he is always exceptional! I regularly use their service department for my services and Phil has been great about communication and always ensuring I have a very nice loaner in the mean time while my work is done. I appreciate everything Diffee Ford and Lincoln does for me and my family. We will always be here to buy first before looking elsewhere as long as the deals stay great!
I owned the MKC prior to the MKX. Love them
by Joanne L from San Antonio, TX
December 20, 2018
This car has more room than my previous purchase. Love the smooth ride and the sun roof in the front and back of the vehicle.
After my daughters wonderful experience with Conner at Diffee we decided to look for our purchase there due to her recommendation. When we arrived Conner was not in and we were helped by Turner. Turner was wonderful also. We made our purchase of a used MKT and it was a pleasant and enjoyable experience throughout. Diffee is so far above others in their customer service and attention to detail that we would highly recommend from our family experiences.
An excellent automobile. Luxurious, refined
by Aydene from DeKalb, Il
August 1, 2018
It will serve all of your needs and still have that classic Lincoln ride and comfort, hauling friends, puppies and kittens or saddles, easy handling and silence, a roof that opens from stem to stern.
After my daughters wonderful experience with Conner at Diffee we decided to look for our purchase there due to her recommendation. When we arrived Conner was not in and we were helped by Turner. Turner was wonderful also. We made our purchase of a used MKT and it was a pleasant and enjoyable experience throughout.
Diffee is so far above others in their customer service and attention to detail that we would highly recommend from our family experiences.
Love my MKX’s!!!
by Janet A from Hillsdale, MI
December 5, 2018
Love my MKX’s! This is my 4th one! Luxurious style & comfort with all the most desirable features. They’ve always been very dependable & I love the all wheel drive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by ALAN from Brighton
November 21, 2018
great car to drive my wife loves it,,Happy wife happy life
its just great looking , plenty of room for all we need to carry
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Lincoln MKX owner
by Ak from Morrisville, pa
October 8, 2018
I totaled my 2010 mkx that I loved. Getting a new car was overwhelming so I went with what I knew I liked. The 2017 is very nice, but I miss the layout of my 2010. I was a little more comfortable. Also I wish the driver assist package came standard in the reserve model. I thought i was getting it but wasn’t. It hard to understand some of the features. But overall it drives like a dream and is super comfortable.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by vipart from Scottsdale
May 14, 2018
This is my wife's favorite car. She had a 2008 and now has a 2016 in Arizona and a 2017 in PA. She loves everything about this vehicle and all the conveniences that are built in. I have recommended this car to two friends; they bought and are now thrilled with their purchase.
I recently came from out of state to purchase a used Ford pickup from this Cadillac dealership. I wasn't their demographic, I didn't buy a Cadillac, I wasn't coming back for service, I didn't finance through them, and they knew they would most likely never see me again. That being said, my family and I were treated like we were their long time friends buying our 5th Cadillac there. Patient, courteous, respectful, professional, and friendly come to mind when I think of the attitude of everyone we dealt with. Thi and Jamar are the kind of men you want working for you and representing your business. I cannot brag enough about Bob Moore Cadillac and the people who maintain such a high standard there. This isn't the result of just good training that can be passed along, this is the character of these men and it was greatly appreciated.
All around great vehicle.
by JBird575 from Taos
December 15, 2018
MKX has everything I desired. Style. Smooth ride. Power. Decent on gas. Roomy interior. AWD. Handles well. Turning radius is awesome, good in parking lots. Great in the mountains. Only negative: blind spot seems a little large
by Sterlinera Crabgrass ( after Sterling Moss!) from Ft. Myers/Maine
December 10, 2018
I look at my Lincoln and smile, I get to drive it again, yeah!
I'm comfortable, feel pride in the vehicle, window view in the 2012 is very good. I feel very safe. Recently driving in a residential area a deer came out of nowhere and jumped in front of me, I was doing 30 mph, I hit the 2nd deer. I killed teenage Bambi, horrified yes. Cops were great asked me if I wanted Bambi, gave her to the homeless. My car goes in tomorrow to replace the front cowling and check for other damage. The car has been very drivable, just making sure. I love my Lincoln and
bells and whistles are many despite its age. I'm north right now and 20 degrees, I push the button for heated seats and back, and the best is the heated steering wheel, sometimes better than gloves.
Well, I just got rid of my 2016 Lincoln MKX. Here are the reasons why:
1. Driver side seat kept moving on its own for no reason...really
2. Very bad pick-up. I must have had a car with some sort of transmission problem that no one could ever find, but stepping on the gas would almost make the car stall. This was a tempermental problem. Some days it would be fine. Forget about passing someone on the highway on a Lincoln bad day.
3. When I changed gears from park to drive or park to reverse, the radio would go on
4. Computer would freeze unpredictably even when driving.
5. I have been a driver of many different cars and I know how to defrost a windshield. It was impossible to get the defrost to actually do its job. Did not matter setting,heat,AC,windows open, windows closed, recycle. Nothing worked. I had to literally use my hand to wipe the condensation to avoid getting into an accident.
6. Heating system is not balanced regardless of setting.. In winter, your feet would be on fire and you would freeze your face off.
7. Would constantly throw codes, which would magically disappear without a trace.
After many trips to the dealer, and their inability to find any problems, I gave up. Gone!
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