This is the second SUV we purchased in a little over a month. On both occasions the staff at Suppes went above and beyond to make this a smooth transaction. We are extremely satisfied with the customer service we received on both vehicles.
Ed was an excellent salesman! He was helpful and courteous. He explained the dynamics of the car and was extremely patient. Tim was very knowledgeable and fully explained the paperwork. Mr. Arcurio was wonderful! He was so very welcoming! My car purchasing experience was excellent!
Chad at Bedford Ford was very helpful and accommodating. We had many questions and he was very patient in answering them. He was the kind of salesperson you hope for when shopping for a vehicle. He made our purchase a very smooth transaction. Would definitely deal with him again.
We already knew what we wanted, but needed to actually drive both models to be sure. Mattison was very helpful and patient with us, and even helped me link my phone up which probably wasn't necessary, but really appreciated. I don't care for the price negotiating process, my husband does, but even that went pretty well. Over all I got a very nice Christmas present.
Chad is always friendly and helpful. He explains the vehicle options and functions patiently. Charlee made our financial experience quick and easy. A few minor glitches were taken care of quickly. Great job from everyone involved!!
Just bought an Explorer and I was extremely happy with the service. Chad Foreman was very knowledgeable and helpful. There were none of the high pressure sales tactics you get at a lot of dealerships. I'll be back again when it's time for a new vehicle.
Just want to say good people work at Bedford ford Chad in sales great sales person informative will answer all your questions you will leave happy with a good deal. And if you finance Charleigh will get you a great rate very pleasant and helpful just honest good people. AL Q
Our experience with both Chris & Charlee was outstanding. Their professionalism and knowledge made our buying experience very enjoyable and less stressful then previous car purchases with other car dealerships. We highly recommend working with Bedford Ford for a new vehicle purchase.
Attending a family reunion and my truck broke down. 300 miles from home and with a very patient and understanding 3 y/o daughter, I tried all I could to fix the problem while at the hotel, but it was beyond what I was able to do in a parking lot with limited tools. Waited until Monday and reluctantly called 'the dealership'. After speaking with Rusty and explaining my situation, he went above and beyond to make sure I got the service needed and was genuinely concerned that I had lodging and transportation for the night. Joe, the diesel tech, was very understanding as I gave him the information about what I had done and I felt at ease after speaking with him. Definitely a top notch diesel tech! They did everything possible to get me back on the road quickly. Thank you for a great experience during a difficult time.
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