A good or bad experience with any business a lot of times depends on how well prepped you are for the transaction. Given I do doc prep / review for a living and was thoroughly prepared for anything they might need, I did not have a negative experience with LHM. All Sales /Financing / Service Contracts were honored and I am happy with my purchase. If you do decide to purchase there have your employment history, pay history, references, LOEs and anything else they might need ready before you decide on a vehicle. Keep a log of all correspondences for reference and go with the flow. If you do that, your experience with LHM I believe will be hassle free and you'll walk out of there with the vehicle of your choosing.
I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle maintenance can be something you put off because you don't want to deal with it - I don't feel this way when working with Brent Brown Toyota Service Department.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
Cris Myers was amazing! He was not pushy and did not put pressure on me to buy. He answered every question I had. I would come to him to buy another car any day. I highly recommend him to buy a car from.
Bought a new Ford Expedition at Tim Dahle Ford. Shawn Turner was great, very informative, attentive and fun to deal with - the purchasing process was quick and easy, with no pressure. I would definitely buy another vehicle from Shawn in the future.
I had an awesome experienced purchasing my car at AutoSource this past weekend. Nisho went above and beyond to get me the best deal and car I was looking for. He was very professional and patient with my wife and me. He was very thorough while giving me the history of the car. He even offered me to take care of some cosmetic repairs on the car! The cool thing about the whole experience was I never felt pressured into buying anything that I didn't feel comfortable with. Thank you Nisho and all of the staff that was involved in making my car buying experience a success!!!
I was given full information on the car I was buying. Was treated with trust, they let me test drive the car I was looking for immediately. They helped me find the best financing for my situation, and helped me understand why I needed the warranty. Went in at 9:30am had a new car by 11:30am. Can’t complain for a fully loaded 2017 with 277 miles. I’m stoked!!!
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
I was really, really pleased with my experience here. The salesperson I worked with was friendly, helpful, cute with my kids, and not at all pushy. I was able to find my dream car at an amazing price, and it is in perfect shape (I had verified by Les Schwab before purchase). I found out that they make sure ALL of the cars are in perfect shape before they put them on the lot (fix any problems in their car shop before they sell them). They're would definitely be the first place I stop next time I needed a car, or the first place I would recommend to any family or friends looking for a car.
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